DialedIn

DialedIn

5 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
DialedIn	Score1.6 out of 10	N/A	DialedIn's (formerly ChaseData) cloud-based Call Center as a Service software provides provides seven automated dialing modes (including predictive, progressive, and TCPA compliant preview mode), skills-based ACD, and IVR, combined in one suite that integrates with third-party applications.	$495 per month for 5 users (minimum)

Pricing

DialedIn

Enterprise Plus (200+ Users): $35
per month per user
Enterprise (100-199 Users): $49
per month per user
Professional (50-99 Users): $79
per month per user
Small Business (5-49 Users): $99
per month per user

Pricing Offerings
DialedIn
Free Trial
Yes
Free/Freemium Version
No
Premium Consulting/Integration Services
No

Required

Discount available for annual commitment.

Community Pulse
Key User Insights
	DialedIn
Considered Both Products	Dialedin Verified User Chose DialedIn Previously used VICIdial open source. ChaseData Call Center Software has been leaps and bounds better and more easy to manage for a team with limited IT resources. Incentivized Helpful? Arlen Graves IT & Facilities Director in Information Technology at Takeme2Branson Marketing Center (Marketing and Advertising, 11-50 employees) Chose DialedIn When all is said and done dialers are designed to do one thing; dial phone numbers. It all boils down to dependability and stability and when you have issues a tech support staff that is available to resolve your issues. I was dissatisfied with the system we had, so I began to … Incentivized Helpful?
	Would buy again
	No answers on this topic
	Delivers good value for the price
	No answers on this topic
	Happy with the feature set
	No answers on this topic
	Lived up to sales and marketing promises
	No answers on this topic
	Implementation went as expected
No answers on this topic

Best Alternatives
	DialedIn
Small Businesses	Dialpad Sell Score9.5 out of 10
Medium-sized Companies	Orum Score8.9 out of 10
Enterprises	Dialpad Sell Score9.5 out of 10
All Alternatives	View all alternatives

User Ratings
	DialedIn
Likelihood to Recommend	9.0 (2 ratings)

User Testimonials
	DialedIn
Likelihood to Recommend	Dialedin I have used the system for predictive dialing, preview and manual dial. I have had from three to thirty reps using the software at a time. It has worked well for me in all applications. Incentivized Arlen Graves IT & Facilities Director Read full review
Pros	Dialedin Analytics / reporting Intuitive campaign management Data management Incentivized Verified User Read full review
Cons	Dialedin Chase does regular updates to the agent and admin software to fix issues and improve functionality. Any shortcomings I have found are usually taken care of the next release. Incentivized Arlen Graves IT & Facilities Director Read full review
Alternatives Considered	Dialedin Previously used VICIdial open source. ChaseData Call Center Software has been leaps and bounds better and more easy to manage for a team with limited IT resources. Incentivized Verified User Read full review
Return on Investment	Dialedin It increases our contact rate and provides real time control of data to maximize our sales efforts and production. Chase provides a means to manage TCPA compliance and DNC lists that is as good or better than any other system I have ever used. Incentivized Arlen Graves IT & Facilities Director Read full review
ScreenShots