Devolutions Server vs. Keeper

We love using Devolutions Server as our Privileged Access Management solution! We were able to use it initially for our Information Technology team and after that, we expanded the use to other teams outside of IT, like our Database Admins, etc. Integrating Devolutions Server with Remote Desktop Manager allows our Systems Admins & Engineers to support our environment without having to keep passwords in an Excel file or on Post-It notes! :)

It is great for the management of passwords across organizational departments or specific cross-functional teams. The sharing feature is well suited to this. It may get harder to administer effectively (i.e., feel like you are in control) when there are many, many groups. Also, if there are groups or departments with high staff turnover, the administration efforts may get more difficult, and the chances that someone may have access to something they shouldn't increases.

Incentivized

• Multiple way to access your data
• Easy server management
• Of course easy and secure access/storage of your data

• Easy to use - you can easily access it anywhere and anytime you want (it has mobile apps, web and desktop versions)
• High level of security - 2-step authentication with your phone number
• Simple to save and get passwords and login information. Keeper fills it in for you. It may create complex passwords for you
• Syncs across all devices

Incentivized

• We would like to see some additional reporting options.

• It took me a while to discover I could change the settings in the Keeper app so it stays open for some minutes while I am working on my phone or tablet. Once I found the settings, it became far more efficient to use.

Incentivized

I think that we will stick with this service for as long as possible.

It's just easy to use, plain and simple. It has the complexity and user-interface that gives you confidence in its build but the ease-of-use that keep things from getting too complicated. A huge plus when you have to onboard new members of the team or summer interns when you need them to step in and make orders on your behalf.

Incentivized

Because it is so good. It always works, has not crashed even in 3 years; I have a lot of data in it (never any problems).

They don't have the same "Server" option as Devolutions, so you can only access data from the computer program.

I do not recall the other products I tested. I believe Keeper provided a free trial that allowed me to verify that it met my needs before I was required to purchase. I also found their support team to be responsive when I experienced some problems. The cliche, "If it ain't broke don't fix it" fits well in this case. I am able to create and use online profiles safe in the knowledge that my passwords cannot be easily hacked and my data is safe.

• ROI was higher when I used the password server
• The time to set up took a while since the importing from out password vault would not work properly
• The server worked quickly reducing our response time

Incentivized

• Keeper is a great product to have, positively impacting end-users to be safer with their password while providing ease of management.
• It will cost you $29,99 per year for unlimited devices, password storage, cloud backups, sharing and 24/7 support, which we found is quite a good bargain!
• The Zero Knowledge feature is quite great for every enterprise since the fact that only you have your master password means that nothing can force the company to turn over your passwords, and a distraught employee can't weasel into your stored data.

Incentivized