DeskTime vs. When I Work

I would say that a scenario where DeskTime is well suited is for personal use in a private business. DeskTime does exactly what it advertises, and it does it very well. However, I think there is a lot of potential for over-monitoring of your employees, or over-monitoring from high ups in larger companies. In a private business for personal use, you're only monitoring your own time management, so you can adjust as needed.

Incentivized

I recommend When I Work to those companies that are looking for a way to manage work schedules and want to increase the productivity of all employees. This is an important platform that would bring excellent results to small, medium and large companies. This is a constant monitoring system which allows employees to complete their tasks in the indicated time, When I Work sends automated alerts when an employee is not complying with their tasks and this allows us to know exactly the productivity we are having in each one of the sectors. It is an excellent platform for planning and administration of working hours, it has a very easy-to-use UI that allows schedules to be easily managed. Without a doubt, When I Work would be a perfect implementation for any sector or company, since it has a lot of potential to collect exact data on compliance with working hours.

Incentivized

• Tracks productivity
• Takes screenshots of activity
• Ranks users based on performance
• Can create and manage many teams
• Can see all hours worked, arrivals and departures
• Can dictate which websites are productive and unproductive

Incentivized

• When I Work allowed me to color-code each employee's schedule.
• When I Work allowed me to show who was "off" during what time of day. This was essential for morale, as our event included 16-18 hour days, and I wanted to show that everyone had down time each day.

Incentivized

• Potential to over-monitor employee time usage
• No task tracking feature
• Realization of own poor time management

Incentivized

• Customer service only available by chat or email. No phone- which is crazy, in my opinion. Slows down, getting things done.
• Understanding their charges is a pain. I still don't know what I am paying for.
• If you are being overcharged, they don't care; they keep you on billing for something in a group.

Incentivized

It's a powerful tool for employee management and intuitive to use.

Incentivized

While it's one of the better apps, my only complaint is the icon layout of the dash; mouseover sometimes doesn't work for my system.

Incentivized

Every time I contact When I Work staff with an issue, someone is there with a quick solution to my problem. I love the chat feature. I can continue to work on other things while the When I Work representative assists me.

Incentivized

Make certain your team knows how to turn off alerts and utilise the system.

Incentivized

Desktime is the first time management software I have used.

Incentivized

When I Work seemed a bit easier to implement for our team and employees. When I Work had all the things we needed without a lot of the bells and whistles that we wouldn't really utilize. When I Work was also a bit more affordable for our budget. Overall, it was the better choice.

Incentivized

• Good Investment, with the report you can decide which other paid apps [are] not being used in the organization

Incentivized

• Compared to what I've used before, When I Work allows you to interact with your staff more than other scheduling apps.
• Though I don't know the cost, I was told it was cheaper than it's counterparts.
• The app doesn't have all of the features as the full website, but it's pretty close.

Incentivized