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DeskRoll Remote Desktop vs. LogMeIn Pro by GoTo

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    DeskRoll Remote Desktop

    Score9.5 out of 10
    N/ADeskRoll was built to be easy to use by end-users and IT teams alike. It's browser-based, so users being helped do not need to install any applications on their local device; DeskRoll Remote Desktop Sharing requires only a small app on the remote (controlling) computer. DeskRoll guides users through setup and connection processes for 3 basic scenarios: providing remote assistance to a customer, configuring unattended remote access to a remote computer, or configuring unattended remote…

    $8.25

    per user/per month

    LogMeIn Pro by GoTo

    Score9.3 out of 10
    N/AN/A

    $30

    per month

    Pricing
    DeskRoll Remote DesktopLogMeIn Pro by GoTo
    Editions & Modules
    DeskRoll Lite
    $8.25
    per user/per month
    DeskRoll Pro 1 Month
    $29.95
    per seat
    DeskRoll Starter
    $39
    per user/per year
    DeskRoll Lite
    $99
    per user/per year
    DeskRoll Pro 1 Year
    $299.40
    per seat
    Individuals
    $30.00
    per month
    Power Users
    $70.00
    per month
    Small Businesses
    $129.00
    per month
    Offerings
    Pricing Offerings
    DeskRoll Remote DesktopLogMeIn Pro by GoTo
    Free Trial
    YesYes
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup Fee$3.25 per seat/per monthNo setup fee
    Additional DetailsWith each license a user can configure unlimited remote computers to access from any location. Also, users can make unlimited parallel remote connections - each will open in a new browser tab. Users can pause and resume remote sessions.All plans are billed annually.
    More Pricing Information
    Community Pulse
    DeskRoll Remote DesktopLogMeIn Pro by GoTo
    Considered Both Products
    Tomsk Inc.
    No answer on this topic
    GoTo (formerly LogMeIn)
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    86%
    Would buy again
    12 Answers
    Delivers good value for the price
    No answers on this topic
    92%
    Delivers good value for the price
    12 Answers
    Happy with the feature set
    No answers on this topic
    86%
    Happy with the feature set
    12 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    9 Answers
    Implementation went as expected
    No answers on this topic
    100%
    Implementation went as expected
    11 Answers
    Features
    DeskRoll Remote DesktopLogMeIn Pro by GoTo
    Remote Administration
    Comparison of Remote Administration features of DeskRoll Remote Desktop and LogMeIn Pro by GoTo
    Feature
    DeskRoll Remote Desktop
    8.2
    2 Ratings
    1% above category average
    LogMeIn Pro by GoTo
    8.7
    17 Ratings
    7% above category average
    Screen sharing8.02 Ratings9.716 Ratings
    File transfer8.02 Ratings8.716 Ratings
    Instant message7.01 Ratings8.013 Ratings
    Over-the-Internet remote session10.02 Ratings10.016 Ratings
    Initiate remote control from mobile8.01 Ratings9.011 Ratings
    Multi-platform remote control8.01 Ratings10.013 Ratings
    Secure remote access with Smart Card authentication00 Ratings7.04 Ratings
    Access to sleeping/powered-off computers00 Ratings9.015 Ratings
    Remote management of servers & workstations00 Ratings10.014 Ratings
    Remote Active Directory® management00 Ratings6.610 Ratings
    Centralized management dashboard00 Ratings10.012 Ratings
    Session record00 Ratings9.012 Ratings
    Annotations00 Ratings6.27 Ratings
    Monitoring and Alerts00 Ratings9.010 Ratings
    User Ratings
    DeskRoll Remote DesktopLogMeIn Pro by GoTo
    Likelihood to Recommend
    7.0
    (2 ratings)
    9.4
    (17 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    10.0
    (1 ratings)
    Usability
    -
    (0 ratings)
    9.1
    (4 ratings)
    Availability
    -
    (0 ratings)
    10.0
    (1 ratings)
    Performance
    -
    (0 ratings)
    9.0
    (1 ratings)
    Support Rating
    -
    (0 ratings)
    10.0
    (3 ratings)
    Implementation Rating
    -
    (0 ratings)
    10.0
    (1 ratings)
    Configurability
    -
    (0 ratings)
    8.0
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    5.0
    (1 ratings)
    User Testimonials
    DeskRoll Remote DesktopLogMeIn Pro by GoTo
    Likelihood to Recommend
    Tomsk Inc.
    No answers on this topic
    GoTo (formerly LogMeIn)
    No answers on this topic
    Pros
    Tomsk Inc.
    • Ability to remote in at any time
    • Can support unlimited clients with hardware and software issues
    • Multiple remote client logins
    • Cost!
    Incentivized
    Read full review
    GoTo (formerly LogMeIn)
    No answers on this topic
    Cons
    Tomsk Inc.
    No answers on this topic
    GoTo (formerly LogMeIn)
    No answers on this topic
    Likelihood to Renew
    Tomsk Inc.
    No answers on this topic
    GoTo (formerly LogMeIn)
    It works great
    Incentivized
    Read full review
    Usability
    Tomsk Inc.
    No answers on this topic
    GoTo (formerly LogMeIn)
    No answers on this topic
    Reliability and Availability
    Tomsk Inc.
    No answers on this topic
    GoTo (formerly LogMeIn)
    Always there as long as there is an internet connection
    Incentivized
    Read full review
    Performance
    Tomsk Inc.
    No answers on this topic
    GoTo (formerly LogMeIn)
    It loads quickly,
    Incentivized
    Read full review
    Support Rating
    Tomsk Inc.
    No answers on this topic
    GoTo (formerly LogMeIn)
    No answers on this topic
    Implementation Rating
    Tomsk Inc.
    No answers on this topic
    GoTo (formerly LogMeIn)
    Be aware if you have dual monitors on the host, you can only view one at a time on remote, but it is easy to toggle back and forth
    Incentivized
    Read full review
    Alternatives Considered
    Tomsk Inc.
    Cost, ease of use, file transfer and chat capabilities.
    Incentivized
    Read full review
    GoTo (formerly LogMeIn)
    No answers on this topic
    Scalability
    Tomsk Inc.
    No answers on this topic
    GoTo (formerly LogMeIn)
    The view is a little blurry. The resolution could be better
    Incentivized
    Read full review
    Return on Investment
    Tomsk Inc.
    No answers on this topic
    GoTo (formerly LogMeIn)
    • Great to allow workers to work from home. They have remote access easily and can do quick fixes without driving to the office.
    • Hard for supervisors to control work hours. Supervisors do not know when the workers are really working.
    • Being able to even access remotely via smartphone has been impactful to trouble shooting. Your main go to person is traveling and no access to a PC or internet. They can use their smartphone to remote back to the office and fix a quick issue.
    Incentivized
    Read full review
    ScreenShots

    DeskRoll Remote Desktop Screenshots

    Screenshot of DeskRoll remote connection view - Windows remote desktop.Screenshot of DeskRoll wizard that quickly guides you through basic remote access scenarios.