TrustRadius

DERDACK Enterprise Alert vs. Freshstatus

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
DERDACK Enterprise Alert
Score 10.0 out of 10
Enterprise companies (1,001+ employees)
German company Derdack offers Enterprise Alert, an IT alert management software solution, alerting operations teams working in IT, transportations, facilities, and other areas.N/A
Freshstatus
Score 7.6 out of 10
N/A
Freshtatus is an incident communications tool with a branded Public and Private status page which users can customize and use to communicate incidents to the customers or internal stakeholders.N/A
Pricing
DERDACK Enterprise AlertFreshstatus
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
DERDACK Enterprise AlertFreshstatus
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeOptionalNo setup fee
Additional Details——
More Pricing Information
Community Pulse
DERDACK Enterprise AlertFreshstatus
Best Alternatives
DERDACK Enterprise AlertFreshstatus
Small Businesses

No answers on this topic

No answers on this topic

Medium-sized Companies
Freshservice
Freshservice
Score 8.7 out of 10
Freshservice
Freshservice
Score 8.7 out of 10
Enterprises
Freshservice
Freshservice
Score 8.7 out of 10
Freshservice
Freshservice
Score 8.7 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
DERDACK Enterprise AlertFreshstatus
Likelihood to Recommend
10.0
(0 ratings)
7.6
(0 ratings)
Usability
10.0
(0 ratings)
-
(0 ratings)
Support Rating
10.0
(0 ratings)
-
(0 ratings)
User Testimonials
DERDACK Enterprise AlertFreshstatus
Likelihood to Recommend
Many, if not all, our IT users that use DERDACK Enterprise Alert enjoy the friendly approach to editing their team's on-call calendar. Administration maintenance is very minimal, and support always provides a solution where needed.
RS
Roger Salinas
Senior IT Engineer
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I believe the interface and ease of the platform make it super likable and bring me back to continue its use.
Verified User
Anonymous
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Pros
  • Team planning
  • Acknowledgement of service requests
  • GUI and dashboards
  • Deployment (cloud or on-premises)
Verified User
Anonymous
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  • User Interface
  • Ease to set up alerts.
  • Customization
Verified User
Anonymous
Read full review
Cons
  • None to mention at this time. Our suggestions have been addressed or recommendations to approach an issue that was given with a was valid.
RS
Roger Salinas
Senior IT Engineer
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  • Allow more subscribers
  • Better SSL implementation
  • More auto connected services
FM
Farren Mare
CIO (Chief Information Officer)
Read full review
Usability
Very intuitive use, almost no training necessary.
Verified User
Anonymous
Read full review
No answers on this topic
Support Rating
The best experience.
Jean Muller | TrustRadius Reviewer
Jean Muller
IT Manager
Read full review
No answers on this topic
Alternatives Considered
DERDACK Enterprise Alert is more modern, had a state-of-the-art GUI, and is easy to use/easy to implement. There is a choice of implementation (cloud or on-premise), and the total cost is lower.
Verified User
Anonymous
Read full review
Statuspage is great if you use their full product stack. Freshstatus can easily run independently
FM
Farren Mare
CIO (Chief Information Officer)
Read full review
Return on Investment
  • It supports us not to incur penalties of missed SLAs - clients and internal
Jean Muller | TrustRadius Reviewer
Jean Muller
IT Manager
Read full review
  • One place to keep track of scheduled maintenance
  • Ability to keep customers notified of status updated
  • Self-service solution for customers
Verified User
Anonymous
Read full review
ScreenShots

DERDACK Enterprise Alert Screenshots

Screenshot of Screenshot of Sample ArchitectureScreenshot of Admin ConsoleScreenshot of Mobile Incident Response and Resolution App