TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Dentrix

    Score7.9 out of 10
    N/ADentrix is a practice management software for dentistries that supports both the clinical and business sides of a practice. Dentrix helps build a practice with integrated eServices — dental software that adds new capabilities to your system — and "Dentrix Connected" products from dental technology companies.N/A

    Weave

    Score8 out of 10
    N/AWeave in Lehi offers a suite of patient and practice management applications, designed to present an integration of hardware and software solutions to help medical practices and small businesses grow, retain, and communicate across the entire customer journey.N/A
    Pricing
    DentrixWeave
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    DentrixWeave
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    DentrixWeave
    Considered Both Products
    Henry Schein
    No answer on this topic
    Weave HQ
    No answer on this topic
    Key User Insights
    Would buy again
    83%
    Would buy again
    5 Answers
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    83%
    Happy with the feature set
    5 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    User Ratings
    DentrixWeave
    Likelihood to Recommend
    7.3
    (9 ratings)
    8.0
    (1 ratings)
    Support Rating
    8.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    DentrixWeave
    Likelihood to Recommend
    Henry Schein
    Dentrix G7 is better suited for small private dental offices that are not doing federal FQHC data reporting every year. G7 doesn't allow for the full capturing of all FQHC data that is needed as the enterprise edition does. Dentrix G7 also is not suited well for mutliple site dental offices as that is not technically supported. There is a work around requiring a Windows terminal server to setup Dentrix as a server application. Any businesses that have multiple dental offices are better suited for the Dentrix Enterprise edition which does allow for this and hosted Dentrix.
    Incentivized
    Read full review
    Weave HQ
    Weave integrates with Nextech which is a nice tech stack setup for phone, EMR, text messaging, appointment reminders, voicemail, etc. It would also work well for small medical practices that can use it as an all-in-one system and aren't super worried about tracking where patient leads are coming from (Weave is not a CRM or marketing automation platform). For larger, more complex organizations, they may find a greater need for enhanced integrations with a CRM or marketing automation platform which is not a strong suit of Weave
    Incentivized
    Read full review
    Pros
    Henry Schein
    • Easy to look up, edit, delete, break and make appointments. This is great when you're on the phone with someone and are able to quickly locate them in the system and see what appointments they have.
    • Easily make changes to providers information, colors or schedules. This is nice because we tend to have fill in hygienists and we can change their colors so it will not indicate the same colors as are our normal staff.
    • Easily print reports and deposits from the office manager. This helps us keep track of new patients, aging reports, unscheduled appointments, unscheduled treatment, continuing care appointments and so much more.
    Incentivized
    Read full review
    Weave HQ
    • VOIP Phone System
    • Automated Appointment Reminders
    • Phone Call Analytics
    • Flexible customization options for phone system and appointment reminders
    • Inbound customer phone call and text message management
    • Auto-reply via text message from missed call
    • Phone call recordings for quality control
    • Integrated Fax
    Incentivized
    Read full review
    Cons
    Henry Schein
    • Outdated--it's not cloud based.
    • Does not pull reports we need for patients like demographics in flow charts.
    • Is not an open API.
    Incentivized
    Read full review
    Weave HQ
    • Analytics and Reporting
    • Email Communications
    • System Reliability
    Incentivized
    Read full review
    Support Rating
    Henry Schein
    We have used Dentrix support and they seem to be helpful. We are able to schedule meetings as needed within a short time frame, and are usually able to resolve any issues we may have within 1 or 2 calls. There doesn't seem to be as strong of a user community around Dentrix as there is with Epic.
    Incentivized
    Read full review
    Weave HQ
    No answers on this topic
    Alternatives Considered
    Henry Schein
    I have previously used Eaglesoft and Easy Dental. I have found Dentrix to be very comparable to Eaglesoft, and myself and my team feel that it is relatively essay to use and seems to have a low learning curve for new members added to the team, at least in my experience.
    Incentivized
    Read full review
    Weave HQ
    Better phone systems than Comcast. More streamlined and easier to use than Solutionreach with a more focused feature set. Integrates with Nextech. Solutionreach does have the best custom appointment reminders and recall email marketing functionality in the HIPPA-compliant industry, in my experience
    Incentivized
    Read full review
    Return on Investment
    Henry Schein
    • Allows you to change the date to any date - Negative
    • Simple Document center
    • Sometimes it runs slow
    • Support
    • return on investment
    • integration was easy
    • positive impact
    Incentivized
    Read full review
    Weave HQ
    • Flexible control over phone system and call groups and routing
    • Integrated, universal phone call and text messaging queue for more efficient inbound message management and FUP
    • Ability to customize appointment reminders based on appointment type, with bi-lingual support (Spanish)
    • Overall increased connection rates on initial contact attempt with customers and faster follow-up turnaround times
    Incentivized
    Read full review
    ScreenShots

    Weave Screenshots

    Product screenshotProduct screenshot