Dentrix vs. Fuse LXP

Dentrix G7 is better suited for small private dental offices that are not doing federal FQHC data reporting every year. G7 doesn't allow for the full capturing of all FQHC data that is needed as the enterprise edition does. Dentrix G7 also is not suited well for mutliple site dental offices as that is not technically supported. There is a work around requiring a Windows terminal server to setup Dentrix as a server application. Any businesses that have multiple dental offices are better suited for the Dentrix Enterprise edition which does allow for this and hosted Dentrix.

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I would say it is very good but not perfect. There are some slight improvements that can be made for ease of use but overall it is a good product that helps our business run better. Being able to find the support we need is fantastic. It is great to have a rep we can reach out to easily.

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• Easy to look up, edit, delete, break and make appointments. This is great when you're on the phone with someone and are able to quickly locate them in the system and see what appointments they have.
• Easily make changes to providers information, colors or schedules. This is nice because we tend to have fill in hygienists and we can change their colors so it will not indicate the same colors as are our normal staff.
• Easily print reports and deposits from the office manager. This helps us keep track of new patients, aging reports, unscheduled appointments, unscheduled treatment, continuing care appointments and so much more.

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• Face to face.
• Trusted source.
• Ease of use.
• Clarity

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Independently Invited by TrustRadius

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• Outdated--it's not cloud based.
• Does not pull reports we need for patients like demographics in flow charts.
• Is not an open API.

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• Log in speed.
• Number of users.
• Hours of support.
• Ease of use.

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Independently Invited by TrustRadius

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We have used Dentrix support and they seem to be helpful. We are able to schedule meetings as needed within a short time frame, and are usually able to resolve any issues we may have within 1 or 2 calls. There doesn't seem to be as strong of a user community around Dentrix as there is with Epic.

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Independently Invited by TrustRadius

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I have previously used Eaglesoft and Easy Dental. I have found Dentrix to be very comparable to Eaglesoft, and myself and my team feel that it is relatively essay to use and seems to have a low learning curve for new members added to the team, at least in my experience.

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Fuse is more built for our business by someone in the business. It has helped us work through our process faster and more efficiently. We need this especially when we are busy. With little downtime and help when there are issues Fuse has been a great source of help for our business.

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Independently Invited by TrustRadius

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• Allows you to change the date to any date - Negative
• Simple Document center
• Sometimes it runs slow
• Support
• return on investment
• integration was easy
• positive impact

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Independently Invited by TrustRadius

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• Ease of talking points.
• Quick to decide.
• Clarity of the process.
• Ability to feel comfortable and trust.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info