Dendi LIS vs. LabVantage

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Dendi LIS
Score 9.7 out of 10
N/A
Supporting new and existing labs alike, Dendi is a cloud-based LIS that integrates with every part of the clinical laboratory ecosystem to enable true end-to-end automation. Dendi offers a suite of software, implementation services, and revenue & operations intelligence for labs.N/A
LabVantage
Score 6.0 out of 10
N/A
LabVantage Solutions headquartered in New Jersey offers their flagship laboratory information management system (LIMS): LabVantage. The platform emphasizes flexibility, and supports research and development labs, quality control, biopharmaceutical, and other labs with operational support and workflow automation.N/A
Pricing
Dendi LISLabVantage
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Dendi LISLabVantage
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Dendi LISLabVantage
User Ratings
Dendi LISLabVantage
Likelihood to Recommend
9.7
(0 ratings)
3.5
(0 ratings)
User Testimonials
Dendi LISLabVantage
Likelihood to Recommend
- Patient portal allows us to send results directly to the patient, which is a must-have for laboratories going forward.
- Support is very responsive and helpful. You will always hear back from them in a timely fashion, often with a solution in hand.
- Very configurable. The system is well-designed, and most changes that need to be made can be done by the end-user.
- Product lifecycle is quick. We can request a complex feature update and have it be turned around in a matter of weeks.
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The customer support is outstanding and when the system is running (97% uptime) it makes everything happen on time and correctly.
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Pros
  • Customer experience.
  • Patient portal and results delivery.
  • Full-fledged offering.
  • Configurability.
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  • Request tracking, numbering: LabVantage provides a unique number to each request, which makes requests easy to track and refer to.
  • Web-enabled: we can link to LabVantage requests and attachments from other systems.
  • Single Sign-On: users can use their network username/password to login to LabVantage
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Cons
  • Not everything is customizable--Dendi LIS has opinions on how to use their system
  • Not the cheapest solution; you get what you pay for though
  • Newer product, so product can be made more mature
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  • Be more attentive to our needs and what we are looking for vs. telling us how we should work when it comes to improvements
  • Develop LVConnect interfaces with more instruments that is universal and easy to use
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Alternatives Considered
Not really a fair comparison, as one is an extremely old, modules-based system that is installed onsite, whereas the other is a modern, cloud-based solution that provides the entire gamut of functionalities in-house. The support structure is also different in that the support for portals is separated out from the main support for the software. That was not a great experience
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We didn’t really have choice to use any other system. We probably would be able to better serve our customers with an issue tracking or help desk system.
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Return on Investment
  • At least 50% growth year-over-year during my tenure
  • My team was able to internally develop reporting application on top of Dendi
  • Patient intake during COVID was vital to keeping the lights on
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  • This software has allowed us to continue to grow.
  • We can output 20% more samples that we did with our old system
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ScreenShots