TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    DemandHub

    N/AN/ADemandHub enables customer interactions that improve how businesses communicate with their customers, and helps to capture valuable feedback, with the goal of customer experience.N/A

    Reviews.io

    Score6.3 out of 10
    N/AReviews.io is a consumer ratings & reviews platform. The vendor says their differentiation is outstanding customer service and affordable pricing with 0 long contracts. The vendor promises it doesn't just encourage trust, it embodies trust, with morals in all the right places. The vendor also prides itself on being a technologically-advanced review platform with features including: In-Email Review Forms SMS Collection Competitor Analysis Engage Bot…

    $89

    per month

    Pricing
    DemandHubReviews.io
    Editions & Modules
    No answers on this topic
    GROWTH
    $89
    per month
    PROFESSIONAL
    $159
    per month
    ENTERPRISE
    From $499
    per month
    Offerings
    Pricing Offerings
    DemandHubReviews.io
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details
    More Pricing Information
    User Ratings
    DemandHubReviews.io
    Likelihood to Recommend
    -
    (0 ratings)
    9.0
    (1 ratings)
    Support Rating
    -
    (0 ratings)
    10.0
    (1 ratings)
    User Testimonials
    DemandHubReviews.io
    Likelihood to Recommend
    DemandHub
    No answers on this topic
    Reviews.io
    Reviews.io is a great option for any ecommerce site that is looking to gather company and product reviews to help make the customer purchasing decision easier. Their BCC integration appears to make it possible to use their services with any platform so long as you can edit the email order confirmation templates.
    Incentivized
    Read full review
    Pros
    DemandHub
    No answers on this topic
    Reviews.io
    • Widget library with customizable, mobile-friendly widgets.
    • Custom widgets can be built for you.
    • WYSIWYG and HTML email templates.
    • Instagram and UGC gallery included.
    • Sync your product catalog via Merchant Center.
    Incentivized
    Read full review
    Cons
    DemandHub
    No answers on this topic
    Reviews.io
    • Setting up isn't hard, but the documentation conflicts with itself sometimes.
    • They reference a BigCommerce app that isn't available (yet).
    Incentivized
    Read full review
    Support Rating
    DemandHub
    No answers on this topic
    Reviews.io
    We had to reach out a few times during the setup process and we never had to wait more than a few minutes to get a response via their online chat. When a more in-depth answer was required they followed up via email and pulled in other team members when necessary.
    Incentivized
    Read full review
    Alternatives Considered
    DemandHub
    No answers on this topic
    Reviews.io
    Reviews.io has a similar product offering as the other well known review collection companies. However, they are much more competitive in terms of pricing and that was a big influence on our decision to go with them. They also have a library of widgets you can choose from and customize to make publishing reviews on your website very easy. It's not a cookie cutter solution, which we really like.
    Incentivized
    Read full review
    Return on Investment
    DemandHub
    No answers on this topic
    Reviews.io
    • Increased customer trust through verified company and product reviews.
    Incentivized
    Read full review
    ScreenShots