Demandforce vs. Vtiger

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Demandforce
Score 8.0 out of 10
N/A
Demandforce is a solution available to the medical, veterinarian, lifestyle and automotive industries. Demandforce offers a variety of communication and office workflow solutions from appointment reminders and two-way text to marketing solutions like email campaign templates and online reputation management tools. Demandforce helps attract, retain, and grow a customer base.N/A
Vtiger
Score 8.2 out of 10
N/A
Vtiger is a customer relationship management (CRM) solution with sales and marketing automation, project management, and inventory management capabilities.
$28
per month per user
Pricing
DemandforceVtiger
Editions & Modules
No answers on this topic
One Professional - Single App
$28
per month per user
One Professional - Standard
$42
per month per user
One Enterprise - Single App
$42
per month per user
One Enterprise - Standard
$58
per month per user
Offerings
Pricing Offerings
DemandforceVtiger
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup fee$10 / user / month
Additional DetailsDiscounts are provided for both annual subscriptions, and for high volume users.
More Pricing Information
Community Pulse
DemandforceVtiger
Features
DemandforceVtiger
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
Demandforce
7.8
Ratings
1% above category average
Vtiger
10.0
Ratings
26% above category average
Customer data management / contact management8.00 Ratings10.00 Ratings
Workflow management9.00 Ratings10.00 Ratings
Territory management7.00 Ratings00 Ratings
Opportunity management8.00 Ratings10.00 Ratings
Integration with email client (e.g., Outlook or Gmail)8.00 Ratings10.00 Ratings
Contract management7.00 Ratings10.00 Ratings
Quote & order management7.00 Ratings10.00 Ratings
Interaction tracking8.00 Ratings10.00 Ratings
Channel / partner relationship management8.00 Ratings00 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
Demandforce
9.0
Ratings
18% above category average
Vtiger
9.5
Ratings
23% above category average
Case management9.00 Ratings10.00 Ratings
Call center management9.00 Ratings00 Ratings
Help desk management9.00 Ratings9.00 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
Demandforce
9.0
Ratings
17% above category average
Vtiger
10.0
Ratings
27% above category average
Lead management9.00 Ratings10.00 Ratings
Email marketing9.00 Ratings10.00 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
Demandforce
9.0
Ratings
17% above category average
Vtiger
10.0
Ratings
27% above category average
Task management9.00 Ratings10.00 Ratings
Billing and invoicing management9.00 Ratings10.00 Ratings
Reporting9.00 Ratings10.00 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
Demandforce
9.0
Ratings
17% above category average
Vtiger
9.7
Ratings
25% above category average
Forecasting9.00 Ratings10.00 Ratings
Pipeline visualization9.00 Ratings10.00 Ratings
Customizable reports9.00 Ratings9.00 Ratings
Customization
Comparison of Customization features of Product A and Product B
Demandforce
9.0
Ratings
18% above category average
Vtiger
9.3
Ratings
21% above category average
Custom fields9.00 Ratings9.00 Ratings
Custom objects9.00 Ratings10.00 Ratings
Scripting environment9.00 Ratings00 Ratings
API for custom integration9.00 Ratings9.00 Ratings
Security
Comparison of Security features of Product A and Product B
Demandforce
9.0
Ratings
8% above category average
Vtiger
9.0
Ratings
8% above category average
Single sign-on capability9.00 Ratings00 Ratings
Role-based user permissions9.00 Ratings9.00 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
Demandforce
9.0
Ratings
20% above category average
Vtiger
10.0
Ratings
31% above category average
Social data9.00 Ratings00 Ratings
Social engagement9.00 Ratings10.00 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
Demandforce
9.0
Ratings
20% above category average
Vtiger
-
Ratings
Marketing automation9.00 Ratings00 Ratings
Compensation management9.00 Ratings00 Ratings
Platform
Comparison of Platform features of Product A and Product B
Demandforce
9.0
Ratings
20% above category average
Vtiger
5.0
Ratings
38% below category average
Mobile access9.00 Ratings5.00 Ratings
Best Alternatives
DemandforceVtiger
Small Businesses
Salesmate
Salesmate
Score 10.0 out of 10
Salesmate
Salesmate
Score 10.0 out of 10
Medium-sized Companies
Creatio
Creatio
Score 9.7 out of 10
Creatio
Creatio
Score 9.7 out of 10
Enterprises
Creatio
Creatio
Score 9.7 out of 10
Creatio
Creatio
Score 9.7 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
DemandforceVtiger
Likelihood to Recommend
3.0
(0 ratings)
10.0
(0 ratings)
Likelihood to Renew
9.0
(0 ratings)
-
(0 ratings)
Usability
-
(0 ratings)
10.0
(0 ratings)
Support Rating
-
(0 ratings)
10.0
(0 ratings)
User Testimonials
DemandforceVtiger
Likelihood to Recommend
How heavily does your business rely on the internet to schedule appointments/communicate with patients? What programs/systems does your business use and is it compatible with Demandforce? Is the IT at your business knowledgeable about Demandforce? Appropriate to recommend Demandforce at mixers with other optometry offices.
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Vtiger has evolved in the interfaces design. You can access all required data from one screen, similar to a control data. You have also sales and support dashboards predefined, but you can create your own. As less appropriate the templates design, it has not evolved from old versions of Vtiger.
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Pros
  • Allows for non-human interface input and works with about any company software.
  • Gives you a read on your business immediately
  • Communicates well with your customers
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  • I love reporting. I can build a custom report using all or any of the dimensions of my choice. This is great when other programs often limit this ability.
  • I like that is a source of truth across the organization. We can all go in and see the same thing.
  • This also works for communication with our teams in other countries. We are a global organization.
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Cons
  • Eufora templates
  • Marketing campaign to select from to build a whole years program
  • A person to come into business to train employees
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  • Although Vtiger integrates well with email, like most CRM systems it assumes that you have one email system and therefore it is less suitable for use cases where multiple email systems need to be supported.
  • Although Vtiger supports Twitter it does not support other social media systems in the same way. You can tailor the system to hold the URLs of your contacts' social media profiles but if SM is a big thing for your organization then there are better systems available.
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Likelihood to Renew
We are constantly being contacted by comparable organizations. If Mindbody Online integrated a feature like Demandforce, we'd move over there to keep everything in one platform.
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No answers on this topic
Usability
No answers on this topic
In the Last versions they have done a strong effort in creating a powerful data screen. Inside the screen you have access to signing, communications with multiple tools integration and connections with all modules related. With a single view you have all control over your data relations. It is similar to a control managing.
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Support Rating
No answers on this topic
there is not much problem in using CRM. There were times it was lagging or bugging, but later on it will be fixed and I can use it again.
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Alternatives Considered
I do not have any alternative products to compare this service too. It was in place when I came aboard this company and I have no say in its continuation or replacement. As from what I can gather, there are many alternatives to this platform, but Demandforce is the only one I am aware of that runs in your system tray and is passively ran in conjunction with your accounting database.
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The selection of vTiger was done by my management team to be able to see invoicing status in Quickbooks. Unfortunately, this feature has never worked but I think this might be a problem on our end, not a vTiger issue. We looked at Salesforce, HubSpot CRM, and ACT before making the switch to vTiger
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Return on Investment
  • It's taken a lot of the reporting and guesswork out of the equation. That has saved us a lot of money.
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  • I managed to increase my production by 20% each month.
  • We increased the number of new clients each year.
  • Clients were satisfied by our support team.
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ScreenShots

Demandforce Screenshots

Screenshot of Demandforce's email campaign studio solution to communicate with customers via email marketing with unique and customizable templates.Screenshot of Demandforce's phone solution to communicate with customers.Screenshot of Demandforce's mobile app to manage the business while on the go.Screenshot of Demandforce's online booking solution allows customers to book without having to communicate directly with the front office.Screenshot of Demandforce's appointment reminder solution made to increase workflow and reduce no shows.Screenshot of Demandforce's online reputation management tools made to help gain new customers.

Vtiger Screenshots

Screenshot of Vtiger's home page dashboardScreenshot of A typical contact record in Vtiger