Demandforce vs. Nimble

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Demandforce
Score 8.0 out of 10
N/A
Demandforce is a solution available to the medical, veterinarian, lifestyle and automotive industries. Demandforce offers a variety of communication and office workflow solutions from appointment reminders and two-way text to marketing solutions like email campaign templates and online reputation management tools. Demandforce helps attract, retain, and grow a customer base.N/A
Nimble
Score 9.8 out of 10
N/A
Nimble is a social customer relationship management (CRM) system with features such as contact management and data-driven analytics.
$19
Per User Per Month
Pricing
DemandforceNimble
Editions & Modules
No answers on this topic
Business
$19.00
Per User Per Month
Offerings
Pricing Offerings
DemandforceNimble
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
DemandforceNimble
Features
DemandforceNimble
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
Demandforce
7.8
Ratings
1% above category average
Nimble
8.5
Ratings
10% above category average
Customer data management / contact management8.00 Ratings9.50 Ratings
Workflow management9.00 Ratings8.40 Ratings
Territory management7.00 Ratings8.70 Ratings
Opportunity management8.00 Ratings8.10 Ratings
Integration with email client (e.g., Outlook or Gmail)8.00 Ratings9.40 Ratings
Contract management7.00 Ratings8.50 Ratings
Quote & order management7.00 Ratings6.60 Ratings
Interaction tracking8.00 Ratings9.20 Ratings
Channel / partner relationship management8.00 Ratings8.10 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
Demandforce
9.0
Ratings
18% above category average
Nimble
8.1
Ratings
7% above category average
Case management9.00 Ratings7.90 Ratings
Call center management9.00 Ratings8.20 Ratings
Help desk management9.00 Ratings8.30 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
Demandforce
9.0
Ratings
17% above category average
Nimble
8.7
Ratings
14% above category average
Lead management9.00 Ratings8.40 Ratings
Email marketing9.00 Ratings9.00 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
Demandforce
9.0
Ratings
17% above category average
Nimble
8.2
Ratings
8% above category average
Task management9.00 Ratings8.50 Ratings
Billing and invoicing management9.00 Ratings8.40 Ratings
Reporting9.00 Ratings7.70 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
Demandforce
9.0
Ratings
17% above category average
Nimble
8.9
Ratings
16% above category average
Forecasting9.00 Ratings8.90 Ratings
Pipeline visualization9.00 Ratings8.80 Ratings
Customizable reports9.00 Ratings9.00 Ratings
Customization
Comparison of Customization features of Product A and Product B
Demandforce
9.0
Ratings
18% above category average
Nimble
8.6
Ratings
14% above category average
Custom fields9.00 Ratings9.00 Ratings
Custom objects9.00 Ratings8.30 Ratings
Scripting environment9.00 Ratings8.50 Ratings
API for custom integration9.00 Ratings8.80 Ratings
Security
Comparison of Security features of Product A and Product B
Demandforce
9.0
Ratings
8% above category average
Nimble
9.3
Ratings
11% above category average
Single sign-on capability9.00 Ratings9.40 Ratings
Role-based user permissions9.00 Ratings9.30 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
Demandforce
9.0
Ratings
20% above category average
Nimble
8.4
Ratings
14% above category average
Social data9.00 Ratings8.40 Ratings
Social engagement9.00 Ratings8.40 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
Demandforce
9.0
Ratings
20% above category average
Nimble
8.8
Ratings
18% above category average
Marketing automation9.00 Ratings8.70 Ratings
Compensation management9.00 Ratings8.90 Ratings
Platform
Comparison of Platform features of Product A and Product B
Demandforce
9.0
Ratings
20% above category average
Nimble
8.3
Ratings
12% above category average
Mobile access9.00 Ratings8.30 Ratings
Best Alternatives
DemandforceNimble
Small Businesses
Salesmate
Salesmate
Score 10.0 out of 10
Salesmate
Salesmate
Score 10.0 out of 10
Medium-sized Companies
Creatio
Creatio
Score 9.7 out of 10
Creatio
Creatio
Score 9.7 out of 10
Enterprises
Creatio
Creatio
Score 9.7 out of 10
Creatio
Creatio
Score 9.7 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
DemandforceNimble
Likelihood to Recommend
3.0
(0 ratings)
8.5
(0 ratings)
Likelihood to Renew
9.0
(0 ratings)
8.3
(0 ratings)
Usability
-
(0 ratings)
8.5
(0 ratings)
Support Rating
-
(0 ratings)
9.8
(0 ratings)
User Testimonials
DemandforceNimble
Likelihood to Recommend
How heavily does your business rely on the internet to schedule appointments/communicate with patients? What programs/systems does your business use and is it compatible with Demandforce? Is the IT at your business knowledgeable about Demandforce? Appropriate to recommend Demandforce at mixers with other optometry offices.
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[Nimble] has been the best platform for us to manage contacts and information from the
contacts. Great dashboard, fast UI, and complete package with all features
helping us a lot. I would definitely recommend this software to other
businesses to have this in their ecosystem to be more productive.
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Pros
  • Allows for non-human interface input and works with about any company software.
  • Gives you a read on your business immediately
  • Communicates well with your customers
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  • Nimble is the CRM solution used to strengthen business relationships with our frequent and potential customers.
  • We like that it allows us to follow up with our customers.
  • Its integration with email tools, social networks, and other programs allows me to keep in touch with customers and prospects.
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Cons
  • Eufora templates
  • Marketing campaign to select from to build a whole years program
  • A person to come into business to train employees
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  • I dont like the functionality aspect of how one of the controllers is always on standby, they dont load balance, meaning you can be on the same controller for the life of the appliance
  • The 4.x firmware was pretty buggy and it gave off a lot of temp alarms
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Likelihood to Renew
We are constantly being contacted by comparable organizations. If Mindbody Online integrated a feature like Demandforce, we'd move over there to keep everything in one platform.
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It's truly a great system if you get it for the right reasons. Don't expect it to do everything a mid market organization would require but for any small business or mid to large organizations which would like to integrate to it for the social insights capabilities this is a leading solution which can add value immediately
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Usability
No answers on this topic
The platform has more advantages and positives as compared to challenges or negatives in comparison to other comparable products and platforms available in the marketplace. It was extremely easy to get started with the initial deployment which makes the choice much clearer. Finally its tight integration not just with Microsoft O365 suite, but also with [the] most popular social media platforms available makes it a very favorable platform in its domain.
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Support Rating
No answers on this topic
Nimble customer service is enjoyable. With great patience, they work tirelessly to help their customers. It was highly beneficial to employees to have access to remote support sessions. We decided to get in touch with them to learn more about any previously mentioned features. Because of this, Nimble has a strong foundation. I think it's a fantastic option.
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Alternatives Considered
I do not have any alternative products to compare this service too. It was in place when I came aboard this company and I have no say in its continuation or replacement. As from what I can gather, there are many alternatives to this platform, but Demandforce is the only one I am aware of that runs in your system tray and is passively ran in conjunction with your accounting database.
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I cannot regard Salesforce as a perfect tool for CRM. I found Salesforce lacks many important features that we were looking for. Moreover, [the] email marketing feature of Salesforce wasn’t working well and I didn’t like that feature. But on the other side, the email marketing feature of Nimble works excellently and Nimble is a complete package for CRM.
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Return on Investment
  • It's taken a lot of the reporting and guesswork out of the equation. That has saved us a lot of money.
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  • As the investment made with nimble is only 15 dollars per month, it is easy to return it and double profits in a short time, but this is totally relative to the number of people that are working on the platform account.
  • Based on the above, it is easy to deduce that nimble is a little better suited to small businesses that require a smaller number of sellers, since it does not ensure that all sellers can cover their quota.
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ScreenShots

Demandforce Screenshots

Screenshot of Demandforce's email campaign studio solution to communicate with customers via email marketing with unique and customizable templates.Screenshot of Demandforce's phone solution to communicate with customers.Screenshot of Demandforce's mobile app to manage the business while on the go.Screenshot of Demandforce's online booking solution allows customers to book without having to communicate directly with the front office.Screenshot of Demandforce's appointment reminder solution made to increase workflow and reduce no shows.Screenshot of Demandforce's online reputation management tools made to help gain new customers.