Deltek Vision (legacy product) vs. Red Falcon

Deltek Vision is perfect for both small and large businesses to implement. Especially when this program can be hosted in the cloud, users then can access from anywhere across the globe via the internet to print reports & track time spent on various projects.

Incentivized

We like the fact that we are able to offer our customers a professional online presence so that we can compete with the big box stores and the Amazon's of the Office Supply world. I like being able to log into the back office to see our respective pricing from both SP Richards and Essendant.

Incentivized

• The ability to build out your own user-defined fields, grids, and even whole Info Centers is a huge plus. We can build out what we need in-house, without needing to engage outside consultants for most needs.
• The ability to create both user-initiated and scheduled workflows allows us to add intelligence to our actions within the system. We have weekly scheduled reports going out to the various levels of our organization, as well as workflows to trigger multiple field updates, alerts, emails, etc. to keep necessary people on the path and informed.

Incentivized

• There is good training and support to help learn the product
• Makes it easy for staff to manage inventory and see what we have in stock for hardware and computers.
• Integrates with many of the Wholesalers we use right out of the box.

Incentivized

• Mac users have a different view from PC users and it is not as robust as what you can do on a PC.
• You can only access the platform through Internet Explorer on a PC, which is an outdated browser not a lot of employees use for anything else.
• User interface is a bit outdated, it could use a refresh.

Incentivized

• Would like to be able to print only unprinted orders in packing slips.
• More reporting options within Red Falcon.
• Would like to be able to search by order number under customer order history.
• Be able to do recurring orders on the back end for MISC items.

Incentivized

Because we are looking to upgrade to the next software level of Deltek.

Incentivized

It's on the verge of being awesome. Right now it's a matter of money -- if you have the money to hire consultants round the clock, yeah this is awesome.

Incentivized

Very easy to maneuver throughout the system and the order processing is an easy step by step process

Incentivized

99% of the customer service specialists and technicians that I've encountered are quite awesome!

Incentivized

Support is great at taking care of our questions and issues.

Incentivized

The instructors were patient and kind but the overall implementation seemed cumbersome and lengthy.

Incentivized

I've used QuickBooks Online and other QuickBooks products but they were not for the same purposes as my experience with Deltek. I also was not part of the team that selected Deltek as that was prior to my arrival at my firm.

Incentivized

We did a quick review of other companies but went with Red Falcon as we knew someone else who used and was happy with their service offerings Red Falcon does seem to be expensive but it was a little hard to compare as we did not compare all the specific pricing for other competitors Again, we mainly went with Red Falcon through word of mouth

Incentivized

• Deltek Vision allows us to configure the standard info centers to capture the information we need to support our business model and decision making processes. We are able to create user-defined fields (date, numeric, currency, character, drop down list, pick lists, memo/rtf and relational database fields) on both standard tabs and user-defined tabs. This has made the product very valuable to using the system to support our business policies and help data management to support decisions easier.
• Deltek Vision's custom proposal module and government forms modules shaves hours off of proposal preparation. Because Deltek Vision is the "source of truth" for our employee history and project history we are able to easily and quickly pull information from Vision onto proposal templates in minutes. Pulling information from a centralized repository gives our users confidence in the data, employee updates/feedback are made one time (in Vision) rather than every time a new proposal document is put in front of the employee, and gives our marketing professionals the extra time needed to craft the proposal to meet the RFP and client requested information. We use Deltek Vision to support of Strategic Plan goal for our company growing and win more work!
• Deltek Vision has utilities that can be managed by designated system administrators. You don't have to have a SQL expert or DBA on staff to write basic workflows, queries and reports. If you have savvy staff on hand, that takes the time to learn the front end of the Vision product, you will be able to set up some automation and configuration that doesn't require an expert. Deltek Vision also allows you to design the layout of your screens using a easy Screen Designer tool.

• Red Falcon's integration with e-auto is a tremendous time and money saver on the admin side of things!
• The overall cost of Red Falcon is a bit pricey so the ROI really depends on how much e-commerce business that can be ran thru it.

Incentivized