Deltek Talent Management vs. Paycor

Once you know how to utilize the filters, it is very handy when looking for something specific. However, it requires a bit of handholding to get to that point. Also, adjusting hours for artists is pretty quick which is useful when needing to do something right away, especially on a meeting call.

Incentivized

In my experience, Paycor is well suited for organizations such as my own where the hiring process and fairly straightforward. A company that values ease of use, consistency, and organization will have great results with Paycor Recruiting. The system is also especially helpful when a company like mine must frequently recruit for the same exact role over and over again. That is where the customizable templates really come into play! On the other hand, a company that has a more specialized or complex recruiting process may struggle with using the platform. If more advanced integrations or data analytics are required then they would likely need a platform that is more robust in those areas.

• It is very easy to know which employees have a detachment in the activities they carry out. What I like the most about Deltek is that it allows me to visualize in real time, the performance that each employee has had depending on the assignments fulfilled in the labor sector. The real-time reports are very detailed, it offers information on work time, the activities carried out, assignments fulfilled and not fulfilled, and it also performs an automated process to know how effective each of the assignments fulfilled has brought to the company.
• It has excellent integration with our workforce management software. This integration is what has allowed us to obtain these great results, since it allows us to transfer all the data collected about the work of each employee, and automates the analysis of the data collected, providing us with a detailed report on the performance and prominence of the various employees.
• The support and technical assistance Deltek provides is second to none. When I started using this software in my Marketing sector, I had several questions about the compensation system and how I could apply it to my employees. The doubts were answered in a live chat, with precise answers.

Incentivized

• Onboarding works very well for us with a lot of Self-Service for employees it gives us time back and ensures data accuracy is in the employees control.
• Recruiting works well because it links to specific jobs and automatically posts jobs when an employee is separated from service.
• Tax filings work fairly well for us and have always been accurate.

Incentivized

• The user interface is crammed with stuff and it's sometimes hard to find where you need to be at any given time. For example, you can't just use the search bar to find all people in the system named "Maria". You need to know whether she is a "resume", a "candidate" or an "employee", or use one of the menus to search in a different window.
• It's not very Canadian-friendly. The options for cross posting are mostly American or Spanish.
• The onboarding isn't the greatest. They have lots of options for creating e-signable documents, but some of the most necessary information (like tax forms) are not able to be e-signed, so candidates were having to do some forms online and print some off and they were getting very confused and we had to scrap the whole endeavour.

Incentivized

• Administrative/C-Suite level of canned reports and dashboards
• Displaying company reminders or documents to sign that are urgent in a way that doesn’t allow an employee to clock out until they have completed the task.
• More options to build an org chart

Incentivized

Their support and assistance was timely, the system wasn't overly complicated and it simplified the sourcing process stem to stern

Price point is the biggest driving factor. Paycor has made some strides in the customer service area and we've seen enough improvements that renewing our contract has become more a reality than a pipe dream. The system functions well and our employees are familiar with how it works, so to make a change would be a huge lift for our team

Incentivized

HRSmart is a basic, antiquated ATS that does not meet current challenges organizations face. Reporting and analytics is basic.

Incentivized

Glitches. So many glitches. The customer service number provides basic troubleshooting, which doesn’t help; some issues take weeks to resolve, with no apparent reason why they occur. The system does not work on Safari. We have dealt with Payroll not working, which has caused a manual payroll to be run. Paycor representatives do not provide any assistance.

Incentivized

I feel like Paycor is always up and running! If they are planning downtime, they communicate it clearly. Every once in a while, I get something that says the system isn't working but it is usually back up within the hour. I typically find by the time that the employees complain about it, that it is resolved within the system.

Incentivized

For the most part, everything moves super fast. There are a few sections (Expense Management) that sometimes take a bit to load correctly. Or if they are interesting, it takes a minute to talk to each other! But reports are quickly downloaded and available! Even data heavy reports run fairly fast!

Incentivized

Deltek provides adequate support for their products and I have had no complaints at all with their customer support and time to help fix the problems.

Incentivized

I feel like support will transfer you back and forth between departments and put you on hold forever. I believe it is very difficult to see the status of an open ticket. During my experience, it feels like the client has to push all communication and request updates from support regularly.

Incentivized

The online trainings are super helpful. They have user guides that you can read through, interactive training that will walk you through it as well as plain web based ones. I've actually never had an in-person training but all of the information you need can be found online. They also will do individual support training if you are struggling with a certain area.

Incentivized

Implementation of any new software is going to be challenging, especially if you are maintaining an existing program concurrently. When it is time for dual-processing (both old and new software) prior to going live, be prepared to be stressed. But trust the process and it will be over soon.

Incentivized

HRSmart would actually be my last choice of these (lynda.com isn't an ATS so it would come in ahead, but the training on lynda.com is excellent). We are actually switching over to BirdDogHR based on functionality, price, usage and ease of use. HRSmart is an ok system, but there are better and more affordable options out there.

Incentivized

They seemed similar but Paycor was cheaper at the time. However, Paycor has so many fees they tack onto every invoice that may not be the case anymore. The support services supposedly were better at ADP but that was an unknown

Incentivized

I gave it a 10 because we only use it across one organization. However, it has allowed us to break it into multiple departments and layers of management. It is also easy for us to utilize across different locations but still under one master company. They have always provided us support when we decide to change something on an organizational level

Incentivized

• Absolutely improved our candidate managemenr capability. Before we simply had three piles of resumes on our desk for each position (yes, no, and not yet reviewed). HRSmart changed all of that.
• Our cost per hire was positively affected. We were hiring at a high volume and this soltion facilitated us doing that very efficiently.
• Our ability to share candidates across open positions turned out to be a huge plus.
• Not having to copy or scan resumes and send them via interoffice mail was HUGE in terms of efficiency gain.
• HRSmart made it easier for candidates to apply for openings and that increased our applicant flow for open/posted positions. This translates into better hires in the end.

• Number wise, this takes field employees LESS time to execute their process THUS saving money in the field.
• This takes the office staff MORE time to process what the field is doing and costing MORE money on an executive level as opposed to an hourly or field level.
• The ROI was not considered while joining as the amount of employees involved necessitated a change in the previous system.

Incentivized