Deltek ConceptShare vs. eVoice

For a design firm that specializes in graphic design, I can see this program being essential. As an Architectural firm, however, this was nice, but not necessary for our use. It was much quicker for reviewing graphic design work and approving it, it was not much faster than typical emailing in my opinion. The benefit comes with being able to comment on work directly and see other people's comments.

Incentivized

EVoice offers its customers a better way to connect. It reduces the cost of repairs, maintenance, long distance calls. eVoice helps to save your money. Everything is okay, but sometimes it could appear that it takes more steps to record a message; this issue could be simplified, and the interface could be updated.

Incentivized

• Streamline Review
• Group Commenting
• Seeing the chain of changes and comments on each project.

Incentivized

• Low Pricing.
• Ease of use.
• Professional voicemail.

Incentivized

• Notifications
• Price Point

Incentivized

• The scheduling is very granular, but the interface for setting up the schedule isn't the easiest to navigate.
• I would like the ability to copy or clone schedules. We have 3 different schedules on three different hunt groups and when there are changes to be made, I would like to be able to make the change on one schedule and copy that for another hunt group.
• The interface for the users to change some of their settings (password, phone, email, etc) isn't very user friendly. I usually have to walk users through changes, and at that point, it is easier for me to just make the changes myself.

Incentivized

I was not an employee when Onebox was selected, but I have used Avaya and Nortel PBXs in the past and while it is not as powerful, it has a lot of great features and a much lower cost of entry.

Incentivized

• Quick reviewing saved time
• Identified problems sooner
• Great for seeing old comments

Incentivized

• It has given us a central communication point for a geographically diverse workforce.
• It gave us the ability to start an inbound help desk call center without purchasing a separate product.
• We use the conference bridges for better collaboration across our organization.

Incentivized