Delta Sales App vs. Clari Copilot

Delta Sales app is more appropriate for FMCG industry where we need a salesman on the field for performing different activities creating parties, orders, taking collection, live tracking of employees.

For the overall monitoring of sales calls and validating claims, it is a great tool and does exactly what we need. A change that would be great would be the ability to set a condition for any member on the system to either be able to download transcripts or prohibit downloading transcripts without them needing to be made admins. We have the finance department that often needs access to the transcripts as evidence in Stripe disputes, but they have to be made an admin to be able to download the transcript even though they don't actively use Wingman except for downloading transcripts.

Incentivized

• Filtering calls by keywords - saves you time so that you don't have to listen to entire calls.
• Creating game tapes - so that you can easily onboard new team members.
• Great support team (love for Sushma).
• Much cheaper than competitors.

Incentivized

• SMS integration in mobile for some notification
• No need of too much notification to come for each order creation and approval
• Apart from cash, cheque, and bank transfer in payment mode, there should be other options as well

• Searching for specific calls (you can scroll through the list, but that takes time)
• The dashboard isn't as user friendly as it could be, but a seasoned user can navigate it just fine
• The AI-driven insights aren't always accurate but are still very useful nonetheless

Incentivized

I think Wingman is one of the best software in their segment. Very few companies are cost-effective and offer similar solutions.

Incentivized

As per my experience of Admin user and regular user this app has helped a lot in performing task in systematic way and regularly track the field employees activities. So, I am fully satisfied. So, would like to rate as above rating

Super user friendly tool! There are some features that I think might be improved over time, like navigation assistance or tutorials, and quick tips, like how to ensure calls always get recorded, how to add Wingman to calls last-minute, or how to use their playlist feature Game Tapes, but those are nice to haves, not need to haves.

Incentivized

Till yet, once I had a problem with the Delta Sales App but their customer support team handled my issue professionally. So, happy to see well trained support from them.

Wingman is always quick and thorough with their support and often offer to proactively connect on Zoom. I love that.

Incentivized

I wasn't directly involved but no news is good news in our organization for topics like this!

Incentivized

We evaluated wingman, Gong and chorus. Settled on Wingman because of their features and then being cost effective as well. I've used Gong before in an earlier organization but would vouch for Wingman over Gong primarily because Gong is very expensive. Wingman provides the best bang for buck in the sales intelligence ecosystem

Incentivized

• Delta Sales App takes orders instantly using a mobile application and gets automatically updated to the web dashboard
• Updates the delivery status of the product instantly
• Increase sales by promoting different programs, schemes, and order recommendations

• It's made me more confident on a call, because if I forget something it doesn't matter.
• It's enabled me to be more concise in my follow-up's referring to specific points from the call.
• It's provided some absolute gems when clients have shared media plans showing competitors etc.

Incentivized