DELMIAWorks vs. QT9 QMS

I think [DELMIAWORKS (formerly IQMS)] is well suited for our manufacturing side of the business. The Quality control module is great for reference and being able to stay up to par on ISO Certification. Everything in the Payroll module takes 10 steps or more just to complete a simple task. Nothing in there needs to be that complicated.

Incentivized

I like using QT9 because it's easy to use, easy to train others and is very user friendly. QT9 has all that we need to be successful. Our data tracking, corrective actions, documentation tracking and the reporting of that data is extremely easy to use and implement. We also think that the EC process is very useful for updating designs

• As a manufacturing company, Inventory Control has to be at the top of the list. The inventory module provides flexibility, but also tracks any move that is done to inventory.
• RealTime allows our users to see the status of a machine or production run from anywhere. This also allows us to complete our production reporting process much quicker than we would without it.
• The quality modules across the board are pretty well thought out and very easy for end users to use. The layout of these modules are similar, so it makes it easy to understand and set up. Document Control is used every single day to route documents appropriately before being released.

Incentivized

• We store current documents
• We record nonconforming products and resolution
• We manage our vendor quality/SCAR process

• Accounting reports: accrued receipts reporting makes it difficult to reconcile.
• Fixed assets: depreciation posts to the general ledger at the asset level, generating inordinately large numbers of relatively meaningless transactions.
• Process cost: PIT display lacks many useful fields, including vendor name and number.
• Financial reports carry beyond two decimal places.
• Report structures are not sensibly arranged, and many reports imbed data within text fields, making manipulation and reporting more time-consuming.

Incentivized

• canned reports
• adapting for other standards such as ASME requirements
• adding two approval points in the NCPs - one for immediate disposition and one for final verification with multiple sign offs for each

Incentivized

Given how invested we are it would be hard not to renew as don't want to go through another implementation.

Incentivized

document tracking and updating has been clearer.

The menu system is easy to navigate and intuitive for users. The learning curve for administrators is quite steep form setting up user permissions to creating reports for users. This is a very powerful system with many dynamics to help most companies. Expandability is always there and it comes down to how granular you would like your company to be on a data gathering/reporting and material flow process.

The system is very user friendly

QT9 QMS has always been available. Even in instances where there would be an update, notifications would be sent out to provide a heads up to the users. Any issues where QT9 QMS would have problems, glitches, or run slow, support was always available to take care of the issues.

I give it a 10 as the information is always readily available. As for speed, For the most part, loading of the sometimes takes a little longer than others. There are occasional times that it does run a little slow, but when that happens, the support team has always been there to help.

We constantly have trouble getting support. There doesn't seem to be anyone there anymore that can help with what we need.

Incentivized

The usability and clarity of documentation and tracking is fantastic. Calibration is always open and trackable as well.

I had online training which was wonderful. The training was open and inviting to ask questions. I came on just after QT9 QMS was accepted in the company. SO I was in almost at the ground floor.

Training was open and was able to ask any questions. This provided clarity in all the areas that I would use. There has been training readily offered by the QT9 company and provided opportunities to grow our understanding of the software and additional ways that we could utilize it.

It is nice that an IQMS employee helps you with the implementation, however they were more of a technical resource than a project management resource. I wish they could provide a more off the shelf timeline given their experience in implementing the system.

Incentivized

It went well and is used daily.

DELMIAWorks had the best overall manufacting and data gathering software for our facility. It was easy to implement coming from a 20 year old Unix based system. The DELMIAWorks had a more robust system than Global Shop and while close to Plex, had a better pricing system and the ability to have the server on site versus the cloud.

We have not used any other systems Prior to QT9 QMS our systems were all manual and down through excel and email.

We have sites in many different areas within and outside of our current state. The use of QT9 QMS allows all sites to be in one database so everyone has the same information. The rollout of the software was rather easy as online training could be used for all sites and provided an excellent tool for all areas.

• Enterprise IQ is so versatile that it has many different ways to get to the desired result. By using their software we are able to track problems area and shift our focus on the areas that need fixed.
• Before going to Enterprise IQ our employees used to stand for hours at a computer with a pad and pencil making manual transactions. Not all of that is done through the use of scanners. The amount of overall savings not to mention the accuracy of inventory has improved greatly.

Incentivized

• visiablity of controlled documents and those that are out for revision has been good
• great central hub to allow users from other facitilities to use the same documents/processes
• visiabiliy of the status of the engineering changes

Incentivized