Dell PowerConnect Switches (discontinued) vs. RUCKUS Ethernet Switches

We work in the electric industry. These should not be used in a high-heat environment. We like to keep the temperature of the room in the low 60's so they are not suited for our Substation locations due to extreme heat and cold. However, they perform great in a server room.

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I love this switch for access and aggregate, especially due to the lack of needing reboots. [Other systems require this] reliable and stable platform.

• Reliable.
• Excellent hardware support from Dell including 4 hour parts/replacement.
• Excellent technical support from Dell on software, troubleshooting, and configuration.
• More affordable than its main enterprise competitors.
• Easy to use CLI.

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• They are relatively easy to configure and to maintain.
• They have all of the high-end configuration capabilities as Cisco switches.
• The switches have excellent performance and reliability.

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• Precarious graphical (GUI) mode, needing to be updated for more efficient technologies such as HTML5
• Short support time, given how much these devices support in terms of use. I have owned the devices for years, but no longer have a warranty

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• Licensing for the 10GB ports is a bit pricey, but that was 5 years ago, so things may have changed
• The CLI commands are slightly different than typical Cisco commands
• Their rack mounting was not the prettiest in the world

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The Dell PowerConnect switch is a great switch in certain use cases. It really works well when training users to set up their own vlans in a technology class. We have a lot of different scenarios happening at this company, with 8 different buildings and multiple different affiliate entities. For some of the departments, the budget is the most crucial element. That is where the Dell PowerConnect switches are a really great option.

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Dell ProSupport is outstanding. Dell ProDeploy is likewise outstanding. I prefer them even over traditional Cisco support. I've had repeated cases where Dell immediately addressed or fixed an issue with US-based support, including firmware hotfixes. Not even Cisco can boast that.

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I selected Dell mainly due to previous experience using them in a business environment. I've never had a unit fail on me and when my budget for equipment like network switches has been less than a training class on how to use those switches, it's incredible to be able to find quality equipment at the price point Dell offers and even more so when their enterprise support has been as excellent as I have been accustomed to dealing with. In all honesty, even if I had a larger budget, I would have bought these same switches since they were exactly what I needed to suit my needs. We looked into HPE/Aruba network switches, and while they would have performed everything we needed and more, they were almost four times the cost of these Dell network switches. That's a hard sell when it comes to planning a tight budget.

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The switching holds up well against HP, Extreme, Juniper, et. al at the edge. Cost is also a huge factor, and played a part in the purchase. Not just for the switches themselves, but also optics can be purchased at a discount. Service delivery has been fantastic, and in 3 years I've not had to replace any of the brocade switches I've purchased.

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• Reports are easily created and very useful.
• Quick creation of different network connections.
• Excellent and secure channels for multiple data management.
• Great data visualization options offered by Dell PowerConnect Switches.

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• Equipment just runs
• Sometimes past EOL/EOS
• Firmwares just work