Dell Networker vs. Microsoft System Center

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Dell Networker
Score 5.7 out of 10
N/A
Dell NetWorker is an enterprise-level data protection software product that unifies and automates backup to tape, disk-based, and flash-based storage media across physical and virtual environments for granular and disaster recovery.N/A
Microsoft System Center
Score 9.0 out of 10
N/A
Microsoft System Center Suite is a family of IT management software for network monitoring, updating and patching, endpoint protection with anti-malware, data protection and backup, ITIL- structured IT service management, remote administration and more. It is available in two editions: standard and datacenter. Datacenter provides unlimited virtualization for high density private clouds, while standard is for lightly or non-virtualized private cloud workloads.
$1,323
Pricing
Dell NetworkerMicrosoft System Center
Editions & Modules
No answers on this topic
Standard Edition
$1323
Datacenter Edition
$3607
Offerings
Pricing Offerings
Dell NetworkerMicrosoft System Center
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Dell NetworkerMicrosoft System Center
Features
Dell NetworkerMicrosoft System Center
Data Center Backup
Comparison of Data Center Backup features of Product A and Product B
Dell Networker
5.0
Ratings
52% below category average
Microsoft System Center
-
Ratings
Universal recovery5.20 Ratings00 Ratings
Instant recovery6.00 Ratings00 Ratings
Recovery verification6.00 Ratings00 Ratings
Business application protection4.40 Ratings00 Ratings
Multiple backup destinations3.00 Ratings00 Ratings
Incremental backup identification4.80 Ratings00 Ratings
Backup to the cloud5.20 Ratings00 Ratings
Deduplication and file compression6.90 Ratings00 Ratings
Snapshots6.00 Ratings00 Ratings
Flexible deployment2.70 Ratings00 Ratings
Management dashboard4.50 Ratings00 Ratings
Platform support3.90 Ratings00 Ratings
Retention options4.70 Ratings00 Ratings
Encryption7.20 Ratings00 Ratings
Best Alternatives
Dell NetworkerMicrosoft System Center
Small Businesses
Cove Data Protection
Cove Data Protection
Score 9.9 out of 10

No answers on this topic

Medium-sized Companies
Bacula Enterprise
Bacula Enterprise
Score 9.2 out of 10

No answers on this topic

Enterprises
Bacula Enterprise
Bacula Enterprise
Score 9.2 out of 10

No answers on this topic

All AlternativesView all alternativesView all alternatives
User Ratings
Dell NetworkerMicrosoft System Center
Likelihood to Recommend
7.1
(0 ratings)
9.0
(0 ratings)
Likelihood to Renew
1.0
(0 ratings)
-
(0 ratings)
Usability
3.0
(0 ratings)
9.0
(0 ratings)
Support Rating
6.3
(0 ratings)
8.0
(0 ratings)
Implementation Rating
1.0
(0 ratings)
-
(0 ratings)
User Testimonials
Dell NetworkerMicrosoft System Center
Likelihood to Recommend
For users with a basic backup system that does not provide advanced data protection this is a life saver in the age we live in where hackers are looking to encrypt and ruin your important backups. I would recommend [Dell EMC Networker] based on its features, price, and ease of use. If you have a similar product already it does not offer many unique features however.
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We used a product before that was designed to prevent users making changes and saving files to the desktop computer. This required a renewal of the license. By using SCCM in our environment we were able to discontinue using that product because SCCM allows us to completely restore a machine back to the original configuration. We have taught our users to save their individual work on either a network drive or a cloud drive. By doing this, if we do a re-image of their machine they have lost no data, and it makes for a faster resolution. In some instances having a computer in our SCCM environment it can become cumbersome when creating new users for very specific purposes. It can be done by creating new organizational units and applying new policies but when in a pinch it can be frustrating. For the most part we have tried to make "new" purpose images and groups to at least accommodate a quick install.
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Pros
  • Networker has a UI and set that is relatively easy to use. It has a policy-based backup system that is straightforward as far as configuration.
  • Networker has fairly robust reporting on current save sets and easily exportable pdfs and spreadsheets of statistics and metrics
  • Networker has a monitoring dialogue which allows you to find out quickly what has succeeded or failed.
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  • Provides our users the ability to deploy and manage our own datacenter based on defined software with understandable solutions for storage, compute, networking and security.
  • We are able to update at once all the computers from all departments without having to install the OS on every computer.
  • It allows us to have everything in one place for database management and datacenter inspection as well.
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Cons
  • Networker terminology is awful. My favorite example is that many required-to-function configuration changes need to occur with the advanced configuration enabled. To make this worse, the 'advanced configuration' I am speaking of is actually called 'Debug Mode'. That's right, you must use debug mode in order to have a functional administrator interface.
  • Errors are common and to resolve you often must go to support. You really need to be an expert to fix many errors, the steps usually involve being really knowledgeable in the CLI tools, which I am getting good at, but the public documentation is seriously lacking for troubleshooting these issues. That said, support (through emc) is really good at handling the common issues, friendly, generally knowledgeable, and quick to respond.
  • It runs on Java, and sometimes I need to clear java cache to fix interface bugs. Generally this isn't an issue, but it is additional software you must worry about.
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  • Needs web based storefront for requesting new software
  • Needs ability to manage the packaging work flow better
  • Sometimes is slow to download and there is no indication the entire catalog is being loaded, resulting in confused users not being able to find common software in the available list.
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Likelihood to Renew
There are three reasons for not renewing our use of NetWorker: 1) the rising and extremely high cost of support and proprietary hardware needed for deduplication, 2) the complete unreliability of the product (we couldn't recover from a true disaster if we wanted to), and 3) the horrible support from EMC for the product
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Usability
NetWorker has the clunkiest interface and unfriendliest CLI with which I have ever had to work. I spent three years hating this application because it took ALL of my time just to keep it running. Even then, I had no confidence in our ability to recover from a disaster because of its unreliability.
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No matter our issues with the software, its ability to centrally manage systems, patch, image, and remote help users has far exceeded our timeliness to help staff. Its ability to keep current, enable us to keep the network secure, and standardize our end-user experience has saved us many hours, dollars, and time every day.
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Support Rating
The support team has always been good, and there is never an issue that can't be resolved. The techs are competent and know the product. The slightly less than perfect rating I'm giving is because Support shouldn't carry the burden themselves. We hear from Dell sales people all the time, but they never call and ask about this product, nor do they offer to upsell it or make it better. That lack of sales support and coherence hurts the overall rating a bit. When I spend my company's money on your product, I expect you to at least ACT like you care, if not actually care for real. It influences my opinion and future purchasing habits.
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If I had to dislike something about the system it would be how much it changes once you upgrade. This could be more of a problem of mine since I get used to one way and don't like it when it changes so much. I am enjoying the newest update, but it is a mess when you are actually going through the upgrades.
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Implementation Rating
How can anyone build a house without a blueprint? NetWorker was ramrodded into place here without a design or implementation plan. The result was a setup that was doomed from the start and never worked reliable over the full three years of our contract obligation.
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No answers on this topic
Alternatives Considered
Our trust in DataDomain as a premier deduplication technology naturally leads to [Dell EMC] Networker being the appropriate backup application to integrate with. Networker provides the most favorable dedup with DataDomain when compared to other backup technologies, and provides the highest combination of protection flexibility and performance that most other applications cannot provide. For example, Veeam provides excellent VM backup capability, but is unable to protect Meditech. If you go down the list of backup applications, you'll find that Networker is unique in what it is able to protect and in its backup performance.
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None. We are a Microsoft business, and this is THE tool for imaging, packaging, remote support, and antivirus management. Microsoft's tool is the best for managing its software, systems, and antivirus clients. I will say that Microsoft Intune, the cloud platform, can be used for those with heavy 365 usage, but for us, that does not meet our current company needs.
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Return on Investment
  • Now that it's been implemented and the many kinks worked out, we have far less exposure to downtime, but that's only because we didn't have an adequate backup solution in the target environment initially. We used native tools to protect SQL data and a few other tricks, but really didn't have anything proper. In other words, the bar was low.
  • We have reduced the load on some of our application servers through the use of Networker's agent for Microsoft. However, compare that with Veeam, which just has a checkbox and no agent required to properly back up a SQL box.
  • Agent-based backups require monitoring and periodic updates. This adds complexity and additional staff time to manage.
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  • We have been able to automate our patch management, firmware and other security concerns.
  • We have a standardized "image" ensuring our setup is consistent across the enterprise. This alone has saved us in time to support and time to understand how to use our desktops.
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ScreenShots