Dell Avamar vs. LiveVault

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Dell Avamar
Score 6.9 out of 10
N/A
Dell Avamar is a hardware and software data backup and deduplication product. It provides protection and recovery through a complete software and hardware solution when paired with Dell Data Domain for virtual environments, remote offices, enterprise apps, NAS servers, and desktops/laptops.N/A
LiveVault
Score 10.0 out of 10
N/A
LiveVault is a data backup and recovery option acquired by J2 Global from Iron Mountain.N/A
Pricing
Dell AvamarLiveVault
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Dell AvamarLiveVault
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeOptionalNo setup fee
Additional Details
More Pricing Information
Community Pulse
Dell AvamarLiveVault
Features
Dell AvamarLiveVault
Data Center Backup
Comparison of Data Center Backup features of Product A and Product B
Dell Avamar
7.8
Ratings
9% below category average
LiveVault
8.5
Ratings
0% above category average
Universal recovery8.50 Ratings6.00 Ratings
Instant recovery8.60 Ratings9.00 Ratings
Recovery verification9.40 Ratings6.00 Ratings
Business application protection8.60 Ratings9.00 Ratings
Multiple backup destinations6.00 Ratings9.00 Ratings
Incremental backup identification9.40 Ratings9.00 Ratings
Backup to the cloud3.60 Ratings9.00 Ratings
Deduplication and file compression8.60 Ratings9.00 Ratings
Snapshots8.60 Ratings9.00 Ratings
Flexible deployment7.70 Ratings8.00 Ratings
Management dashboard8.40 Ratings00 Ratings
Platform support4.70 Ratings9.00 Ratings
Retention options8.60 Ratings9.00 Ratings
Encryption8.60 Ratings9.00 Ratings
User Ratings
Dell AvamarLiveVault
Likelihood to Recommend
8.4
(0 ratings)
7.0
(0 ratings)
Likelihood to Renew
9.5
(0 ratings)
-
(0 ratings)
Usability
8.0
(0 ratings)
-
(0 ratings)
Support Rating
8.8
(0 ratings)
-
(0 ratings)
User Testimonials
Dell AvamarLiveVault
Likelihood to Recommend
It's well suited when you are looking for something to keep your on-premise environment safe and you don't want to spend a lot of time doing the setup. It's easy to scale and a very reliable solution. I think it is not a really nice solution in terms of pricing, so the challenge here is to check if the value [is] worth it.
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Our company was originally with VaultLogix which was taken over by LiveVault. The transition to the new product was not as smooth as expected and presented us with issues especially with a restore. Restore and what files needed to be included in the backup policy were not communicated to us correctly and it was not until a customer's server failed that we found out we couldn't do a restore because we were missing files that were needed for a complete restore.
I don't believe it works very well for backups of virtual servers. Installation of the product is user-friendly.
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Pros
  • New and improved interface no longer requires separate program to run on a management server.
  • The avamar interacts with the data domain device to allow for cloud storage.
  • The Avamar AVE footprint is much easier to install and use, given the new GUI.
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  • Easy to install the client piece.
  • Easy to setup the backup policies.
  • Data encryption and security.
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Cons
  • The technology is stagnant. It's had the same basic interface and feature set over all of the years we used it.
  • A clunky java based management GUI.
  • It only supports RedHat for the management console under Linux.
  • Meta-data continues to grow even when backup sets do not cause nodes to fill, requiring professional services to clean it up.
  • Fork-lift upgrades.
  • It requires a lot of care and feeding with a lot of time on the phone with support.
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  • It does not play very well with virtual servers.
  • Support is not always responsive.
  • Issues with failed backups have cost our company time and money.
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Likelihood to Renew
I have been using the product for over five years. This has performed so well that with the current system reaching its End-of-Life with EMC next year, I have proposed replacing it with the latest version of the product. Now that it integrates with Data Domain, the cost has been greatly reduced. Instead of the need to purchase many nodes, one Data Domain can replace them creating a significant cost savings.
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Usability
The system overall is easy to monitor and see your backup/restore status. The user interface could use updating as it relies on Java and any updates to Java cause the interface to stop working need to be reinstalled
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Support Rating
Support is very convincing, always eager to solve issues from the root rather than workaround, don't hesitate to take webex, describe the issues to the core and recommend configuration to avoid further issues. We can ask few questions other than the main issue. They don't hesitate to answer.
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Alternatives Considered
Unfortunately, Avamar has stayed behind solutions like Solarwinds Backup and Datto in many different things, like the management of the applications being only desktop, the old fashion interfaces and configurations and specially the fact that it doesn't work as a business continuity tool, which makes it mostly and out-dated application when you compare it with how the market is evolving.
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LiveVault is the only product we have used. The reason is that we chose it initially was the fact you can restore individual files. Also that the data is transferred offsite to a secure data center and data is backed up again, providing a second offsite copy.
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Return on Investment
  • Absolute Zero ROI
  • This appliance does not work in its current state and to update we need to wait 2-3 months
  • Can't wait to get rid of it and replace it with something else. (not even sure if we will be able to get it running before that)
  • [I think] this is one of the worst mistakes we made
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  • LiveVault has initially cost us more labor time than we anticipated for our IT staff.
  • Installing cloud backup has given us a piece of mind that our data and our customer's data is safe.
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ScreenShots