Dell Avamar vs. IBM Cloud Backup

It's well suited when you are looking for something to keep your on-premise environment safe and you don't want to spend a lot of time doing the setup. It's easy to scale and a very reliable solution. I think it is not a really nice solution in terms of pricing, so the challenge here is to check if the value [is] worth it.

Incentivized

If you are in an industry where you value data, whether customer data, business data or any other type of data that keeps your business running, then you will definitely benefit from IBM Cloud Backup. It is easy, affordable, and offers [the] best security features for your data. Backing up and recovery are easy.

Incentivized

• New and improved interface no longer requires separate program to run on a management server.
• The avamar interacts with the data domain device to allow for cloud storage.
• The Avamar AVE footprint is much easier to install and use, given the new GUI.

Incentivized

• Backup system
• Recovery system
• In the cloud

Incentivized

• The technology is stagnant. It's had the same basic interface and feature set over all of the years we used it.
• A clunky java based management GUI.
• It only supports RedHat for the management console under Linux.
• Meta-data continues to grow even when backup sets do not cause nodes to fill, requiring professional services to clean it up.
• Fork-lift upgrades.
• It requires a lot of care and feeding with a lot of time on the phone with support.

Incentivized

• The product's established prices are an issue.
• Second, IBM Cloud Backup customer support might be faster.
• Because IBM Cloud Backup is so automatic, retrieving some data in a power outage might be difficult.

Incentivized

I have been using the product for over five years. This has performed so well that with the current system reaching its End-of-Life with EMC next year, I have proposed replacing it with the latest version of the product. Now that it integrates with Data Domain, the cost has been greatly reduced. Instead of the need to purchase many nodes, one Data Domain can replace them creating a significant cost savings.

Incentivized

The system overall is easy to monitor and see your backup/restore status. The user interface could use updating as it relies on Java and any updates to Java cause the interface to stop working need to be reinstalled

Incentivized

Support is very convincing, always eager to solve issues from the root rather than workaround, don't hesitate to take webex, describe the issues to the core and recommend configuration to avoid further issues. We can ask few questions other than the main issue. They don't hesitate to answer.

Incentivized

Unfortunately, Avamar has stayed behind solutions like Solarwinds Backup and Datto in many different things, like the management of the applications being only desktop, the old fashion interfaces and configurations and specially the fact that it doesn't work as a business continuity tool, which makes it mostly and out-dated application when you compare it with how the market is evolving.

Incentivized

Using IBM Cloud Backup is straightforward since we use several of their products, thus there is a fast and easy connection. In addition, IBM Cloud Backup security is top-notch, well-derived, and simple to use for the protection of businesses everywhere. It's easy for new users and staff alike to get up and running with these programs, thanks to detailed instructions and visuals.

Incentivized

• Absolute Zero ROI
• This appliance does not work in its current state and to update we need to wait 2-3 months
• Can't wait to get rid of it and replace it with something else. (not even sure if we will be able to get it running before that)
• [I think] this is one of the worst mistakes we made

Incentivized

• Data loss can be expensive, but IBM Cloud Backup has extra an encryption option, which helps us maintain the value of our information.
• Besides, the amount of data that IBM Cloud Backup can store is almost limitless, making us deal with any form of content that benefits the company.
• Finally, no data losses due to accidents, which is a great plus for a company.

Incentivized