DeliverySlip (discontinued) vs. Webroot Email Security Powered by Zix

Zix Secure File Sharing (DeliverySlip) is well suited for people or companies that are constantly having to share or request sensitive information with/from customers: ACH, credit card info, financial info, etc. I think every finance department should use Zix Secure File Sharing (DeliverySlip). Also, every small business should use it because small businesses are so vulnerable to being hacked, and Zix Secure File Sharing (DeliverySlip) can protect you and your customers. However, Zix Secure File Sharing (DeliverySlip) would not be the easiest replacement to your regular email. If there were a way to integrate both, ] it would be amazing. But for now, you have to treat it as a supplemental email address.

Incentivized

I have already recommended Zix to a number of our coworkers in the home healthcare industry, and a number of those coworkers also use Zix, which makes it quite simple to connect with one another. Because it pertains to health care, which is an industry in which it is vital to maintain confidentiality and sensitivity, we also utilize it within our own organization to communicate with one another.

Incentivized

• Easy to send to anyone with an email address
• Ability to put a password protecting the email and documents
• Options to block forwarding, replies, or downloading of documents

Incentivized

• Makes it easy for those receiving emails to create an account and retrieve the email.
• Peace of mind knowing emails are secure, and can be tracked.
• Monitoring inbound email threats is easy.
• Support has been very quick resolving or explaining support tickets I've created.

Incentivized

• The platform could look like and behave more like an email box
• Maybe having a way to integrate with Outlook/Microsoft email so you can email from one platform
• The invitation email could be tailored to match the look and logo of the company

Incentivized

• Ease of use. Other competitors platform is WAY easier to use and customize.
• You have to cover THE ENTIRE ORGANIZATION with coverage, even though only a handful will need to use email encryption
• The Zix Protect platform is a complete joke to customize and use.

Incentivized

It did delivers exactly what is needed, what was promised, is cost effective, and is incredibly easy to use and manage.

Incentivized

It is much simpler to configure and operate in comparison to other anti-spam applications. Zix's customer usage is comparable to that of other spam filters on the market; but, in terms of convenience of use, Zix comes out on top. Daily delivery of logs is provided, and the user is not required to sign in order for an email to be sent.

Incentivized

Zix is very good about response times and information. They even proactively e-mail us about known issues. I have never had an issue go unresolved, and the support team tends to answer quickly unless it's a strange, complicated request. The only time that happened was doing a search through logs, and that was entirely on me and my unfamiliarity with their flavor of Linux.

Incentivized

Zix Secure File Sharing (DeliverySlip) is a step up from the regular email encryption options provided at the basic level of Microsoft emails. However, it does lack the integration and some features that Virtru has. Overall it still is a great choice for any company or person to protect their information online, and it is super easy to use.

Incentivized

Proofpoint is a major player in this space, and I believe their product is overall superior to Webroot Email Security. However, the price is much higher for products like Proofpoint, which has made it difficult to fit that into our budget. We really like using the outbound email encryption feature of Zix, and I think that has some serious competitive advantages over something like Proofpoint, and so it is nice to have that all in one platform.

Incentivized

• It is great because it shows customers we practice what we preach: email security
• Peace of mind that all our staff knows how to share information safely with customers

Incentivized

• Users have improved at identifying spam.
• Fewer false positives are coming through.
• It has identified a lot of security holes from vendors (e.g. most vendors using outdated extensions that we are now able to block, creating a discussion with our users).

Incentivized