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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    DDMSPLUS

    Score8.8 out of 10
    N/AA distribution ERP software for office product dealers, used to manage an office products business and drive efficiency for both the online and brick-and-mortar locations arms of the company. DMSPLUS combines sales and service, commodity distribution, and project management into a single location, centralizing all critical functions of the business.N/A

    Ridder iQ

    Score7.7 out of 10
    N/ARidder iQ is a manufacturing ERP, from ECI Software Solutions. Ridder iQ includes customer relationship management functionality that is fully integrated, and includes an integration with Outlook for email.N/A
    Pricing
    DDMSPLUSRidder iQ
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    DDMSPLUSRidder iQ
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    DDMSPLUSRidder iQ
    Considered Both Products
    ECI Software Solutions
    No answer on this topic
    ECI Software Solutions
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    83%
    Would buy again
    20 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    19 Answers
    Happy with the feature set
    No answers on this topic
    79%
    Happy with the feature set
    19 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    82%
    Lived up to sales and marketing promises
    9 Answers
    Implementation went as expected
    No answers on this topic
    69%
    Implementation went as expected
    9 Answers
    Features
    DDMSPLUSRidder iQ
    Payroll Management
    Comparison of Payroll Management features of DDMSPLUS and Ridder iQ
    Feature
    DDMSPLUS
    4.0
    2 Ratings
    57% below category average
    Ridder iQ
    -
    Ratings
    Pay calculation1.01 Ratings00 Ratings
    Benefit plan administration1.01 Ratings00 Ratings
    Direct deposit files9.92 Ratings00 Ratings
    Customization
    Comparison of Customization features of DDMSPLUS and Ridder iQ
    Feature
    DDMSPLUS
    9.5
    2 Ratings
    22% above category average
    Ridder iQ
    6.0
    17 Ratings
    23% below category average
    API for custom integration9.02 Ratings6.116 Ratings
    Plug-ins10.02 Ratings5.814 Ratings
    Security
    Comparison of Security features of DDMSPLUS and Ridder iQ
    Feature
    DDMSPLUS
    9.0
    2 Ratings
    10% above category average
    Ridder iQ
    7.9
    19 Ratings
    4% below category average
    Single sign-on capability9.02 Ratings7.716 Ratings
    Role-based user permissions9.02 Ratings8.118 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of DDMSPLUS and Ridder iQ
    Feature
    DDMSPLUS
    8.6
    2 Ratings
    17% above category average
    Ridder iQ
    7.2
    18 Ratings
    0% below category average
    Dashboards6.92 Ratings7.016 Ratings
    Standard reports8.92 Ratings6.317 Ratings
    Custom reports9.92 Ratings8.417 Ratings
    General Ledger and Configurable Accounting
    Comparison of General Ledger and Configurable Accounting features of DDMSPLUS and Ridder iQ
    Feature
    DDMSPLUS
    9.7
    2 Ratings
    23% above category average
    Ridder iQ
    6.4
    17 Ratings
    19% below category average
    Accounts payable8.92 Ratings6.717 Ratings
    Accounts receivable10.02 Ratings6.817 Ratings
    Global Financial Support10.01 Ratings5.912 Ratings
    Primary and Secondary Ledgers10.02 Ratings6.211 Ratings
    Journals and Reconciliations10.02 Ratings6.613 Ratings
    Configurable Accounting10.02 Ratings6.413 Ratings
    Standardized Processes9.02 Ratings6.213 Ratings
    Inventory Management
    Comparison of Inventory Management features of DDMSPLUS and Ridder iQ
    Feature
    DDMSPLUS
    7.5
    2 Ratings
    5% below category average
    Ridder iQ
    6.2
    15 Ratings
    24% below category average
    Inventory tracking6.01 Ratings6.315 Ratings
    Location management9.02 Ratings5.312 Ratings
    Automatic reordering00 Ratings7.013 Ratings
    Order Management
    Comparison of Order Management features of DDMSPLUS and Ridder iQ
    Feature
    DDMSPLUS
    9.2
    2 Ratings
    16% above category average
    Ridder iQ
    7.6
    19 Ratings
    3% below category average
    Pricing10.02 Ratings7.819 Ratings
    Order entry10.02 Ratings7.718 Ratings
    Credit card processing10.02 Ratings00 Ratings
    Cost of goods sold9.02 Ratings7.319 Ratings
    Order Orchestration7.01 Ratings7.617 Ratings
    Subledger and Financial Process
    Comparison of Subledger and Financial Process features of DDMSPLUS and Ridder iQ
    Feature
    DDMSPLUS
    8.5
    2 Ratings
    13% above category average
    Ridder iQ
    5.7
    15 Ratings
    27% below category average
    Billing Management7.01 Ratings7.415 Ratings
    Cash and Asset Management8.92 Ratings6.013 Ratings
    Budgetary Control & Encumbrance Accounting9.01 Ratings4.712 Ratings
    Period Close8.92 Ratings5.614 Ratings
    Travel & Expense Management00 Ratings4.88 Ratings
    Procurement
    Comparison of Procurement features of DDMSPLUS and Ridder iQ
    Feature
    DDMSPLUS
    9.0
    2 Ratings
    26% above category average
    Ridder iQ
    5.2
    16 Ratings
    29% below category average
    Bids Analyzed and Compared9.92 Ratings4.910 Ratings
    Contract Authoring7.01 Ratings5.18 Ratings
    Requisitions-to-Purchase Orders Integrated10.02 Ratings6.010 Ratings
    Supplier Management8.92 Ratings5.916 Ratings
    Contract Repository00 Ratings4.17 Ratings
    Logistics
    Comparison of Logistics features of DDMSPLUS and Ridder iQ
    Feature
    DDMSPLUS
    5.3
    2 Ratings
    23% below category average
    Ridder iQ
    6.3
    13 Ratings
    6% below category average
    Transportation Planning and Optimization4.01 Ratings00 Ratings
    Transportation Execution Management4.01 Ratings6.412 Ratings
    Fulfillment Management4.01 Ratings00 Ratings
    Warehouse Workforce Management9.01 Ratings00 Ratings
    Trade and Customs Management00 Ratings6.212 Ratings
    Manufacturing
    Comparison of Manufacturing features of DDMSPLUS and Ridder iQ
    Feature
    DDMSPLUS
    8.0
    1 Ratings
    8% above category average
    Ridder iQ
    7.5
    18 Ratings
    1% above category average
    Configuration Management8.01 Ratings7.716 Ratings
    Production Process Design00 Ratings7.915 Ratings
    Production Management00 Ratings7.316 Ratings
    Work Execution00 Ratings7.416 Ratings
    Manufacturing Costs00 Ratings7.216 Ratings
    Supply Chain
    Comparison of Supply Chain features of DDMSPLUS and Ridder iQ
    Feature
    DDMSPLUS
    9.0
    1 Ratings
    23% above category average
    Ridder iQ
    6.2
    15 Ratings
    14% below category average
    Inventory Planning9.01 Ratings6.515 Ratings
    Performance Monitoring9.01 Ratings5.914 Ratings
    Forecasting00 Ratings6.212 Ratings
    Project Execution Management
    Comparison of Project Execution Management features of DDMSPLUS and Ridder iQ
    Feature
    DDMSPLUS
    -
    Ratings
    Ridder iQ
    5.4
    13 Ratings
    24% below category average
    Project Planning and Scheduling00 Ratings5.013 Ratings
    Task Insight for Project Managers00 Ratings6.012 Ratings
    Definable Resource Pools00 Ratings5.312 Ratings
    Risk Management
    Comparison of Risk Management features of DDMSPLUS and Ridder iQ
    Feature
    DDMSPLUS
    -
    Ratings
    Ridder iQ
    4.8
    7 Ratings
    30% below category average
    Risk Repository00 Ratings4.55 Ratings
    Control Management00 Ratings5.35 Ratings
    Control Efficiency Assessments00 Ratings4.84 Ratings
    Issue Detection00 Ratings4.87 Ratings
    Product Lifecycle Management
    Comparison of Product Lifecycle Management features of DDMSPLUS and Ridder iQ
    Feature
    DDMSPLUS
    -
    Ratings
    Ridder iQ
    6.2
    11 Ratings
    14% below category average
    Proposal Management00 Ratings5.810 Ratings
    Product Master Data Management00 Ratings6.511 Ratings
    Best Alternatives
    DDMSPLUSRidder iQ
    Small Businesses
    Zoho One
    Score8.9 out of 10
    Zoho One
    Score8.9 out of 10
    Medium-sized Companies
    Zoho One
    Score8.9 out of 10
    Zoho One
    Score8.9 out of 10
    Enterprises
    Microsoft Dynamics AX (discontinued)
    Score9.1 out of 10
    Microsoft Dynamics AX (discontinued)
    Score9.1 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    DDMSPLUSRidder iQ
    Likelihood to Recommend
    9.0
    (2 ratings)
    7.8
    (23 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    6.4
    (2 ratings)
    Usability
    9.0
    (2 ratings)
    7.0
    (7 ratings)
    Support Rating
    10.0
    (2 ratings)
    6.0
    (1 ratings)
    Implementation Rating
    -
    (0 ratings)
    5.0
    (1 ratings)
    User Testimonials
    DDMSPLUSRidder iQ
    Likelihood to Recommend
    ECI Software Solutions
    it seems to be able to handle multiple locations well. It has a good vpn connection. It makes working at home easy. The problem is it is still run on a dos system. They are removing it slowly, but not all aspects of DDMSPLUS are easy. In my experience, it is hard to get any types of reporting out of that system. For us, AP and payroll are impossible.
    Incentivized
    Read full review
    ECI Software Solutions
    The best in the complete production process. It provides the correct info in a very usable way. It is pretty good in sales, but the lack of discounts for sales goods and sales production is not ideal. On the other hand, ECI provides an excellent service for looking for custom solutions where we need them. Dutch Translation: De beste in het complete productieproces. Het biedt de juiste informatie op een zeer bruikbare manier. Het is redelijk goed in de verkoop, maar het gebrek aan kortingen op verkoopartikelen en verkoopproductie is niet ideaal. Aan de andere kant biedt ECI een uitstekende service bij het zoeken naar maatwerkoplossingen waar we die nodig hebben. This review was originally written in English and has been translated into Dutch using a third-party translation tool. While we strive for accuracy, some nuances or meanings may not be perfectly captured.
    Incentivized
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    Pros
    ECI Software Solutions
    • Accounting
    • Order taking.
    • Credit card payments.
    Incentivized
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    ECI Software Solutions
    • Customization of layouts
    • Reporting module, create Custom Reports for all use cases and if needed relation specific
    • Item factor conversion for purchase/sales/WIP using Weight and Length in all directions
    • Aanpassing van lay-outs
    • Rapportagemodule, maak aangepaste rapporten voor alle use cases en indien nodig relatiespecifieke rapporten
    • Conversie van artikelfactoren voor aankoop/verkoop/WIP met gebruik van gewicht en lengte in alle richtingen
    Read full review
    Cons
    ECI Software Solutions
    • it is based on a dos system so a new refresh would be nice
    • better order entry and history lookup
    • easier history lookup
    • easier end of month
    • an overall refresh
    Incentivized
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    ECI Software Solutions
    • Ridder iQ misses graphical workflow and blocks designer
    • Adaptions to rights in iQ can be difficult and time consuming
    • Ridder iQ is unfortunately still not webbased
    • Ridder iQ is fortunately developping api endpoints but this is still not completed.
    • The no/low code functionality can be extended
    • Ridder iQ mist grafische workflow en blokkeert ontwerper
    • Aanpassingen aan rechten in iQ kunnen moeilijk en tijdrovend zijn
    • Ridder iQ is helaas nog steeds niet webgebaseerd
    • Ridder iQ is gelukkig bezig met de ontwikkeling van API-eindpunten, maar deze zijn nog niet afgerond.
    • De no/low-code functionaliteit kan worden uitgebreid
    Incentivized
    Read full review
    Likelihood to Renew
    ECI Software Solutions
    No answers on this topic
    ECI Software Solutions
    Its nice software but it is very, very slow in webification and integration possibilities by using api's. Untill now the programm has client-server technology unfortunately. And there are far too less no code adjustments possible.
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    Usability
    ECI Software Solutions
    For the most part, it's very functional and very useful.
    Incentivized
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    ECI Software Solutions
    The working environment can be perfectly designed for every user and department, which makes the user-friendliness very good. Adding columns, formatting tables can all be customized to the user. Dutch Translation: De werkomgeving is perfect in te richten voor elke gebruiker en afdeling, wat de gebruiksvriendelijkheid zeer hoog maakt. Het toevoegen van kolommen en het opmaken van tabellen is allemaal aanpasbaar aan de gebruiker.
    Read full review
    Support Rating
    ECI Software Solutions
    There are a few people that are perfect ratings, but if you dont get one of them it is a little difficult to move forwards. [...], [...], [...], [...], [...]. If you talk to one of them your problems will be solved very quickly. The other support agents im not as familiar with but, in my opinion, some are good
    Incentivized
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    ECI Software Solutions
    Expert level of the support engineers is adequate. However in our opinion it does take a fair amount of time to respond
    Incentivized
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    Implementation Rating
    ECI Software Solutions
    No answers on this topic
    ECI Software Solutions
    I didn't work here yet at the time of the implementation
    Incentivized
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    Alternatives Considered
    ECI Software Solutions
    No answers on this topic
    ECI Software Solutions
    Ridder iQ is specialized for our business and has people who bring a lot of knowledge to the table, so Ridder iQ is far more suited than a ERP solution which is not specilized in the make-industry. Furthermore, the customizability of Ridder stands out compared to solutions like ISAH. Therefore, the choice was an easy one, because knowledge and customizability are important criteria. Dutch Translation: Ridder iQ is gespecialiseerd in onze branche en heeft mensen met veel kennis in huis. Ridder iQ is daarom veel geschikter dan een ERP-oplossing, die niet gespecialiseerd is in de maakindustrie. Bovendien onderscheidt Ridder iQ zich qua aanpasbaarheid ten opzichte van oplossingen zoals ISAH. De keuze was dan ook snel gemaakt, want kennis en aanpasbaarheid zijn belangrijke criteria.
    Incentivized
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    Return on Investment
    ECI Software Solutions
    • Things like contracts under the master account only instead of having to carry them through to all departments would be a plus!
    Incentivized
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    ECI Software Solutions
    • The implementation process is well managed by Ridder iQ employees.
    • After going live, our main processes were just slightly affected, no significant delays occurred.
    • Het implementatieproces wordt goed begeleid door de medewerkers van Ridder iQ.
    • Nadat we live gingen, ondervonden onze belangrijkste processen slechts lichte hinder; er deden zich geen noemenswaardige vertragingen voor.
    Incentivized
    Read full review
    ScreenShots

    Ridder iQ Screenshots

    Screenshot of Ridder IQ combines the knowledge and practical experience gained since 1982 and is built on the latest software techniques such as .NET, C# and Microsoft SQL.Screenshot of Ridder IQ includes a complete CRM system with integration to Exchange and Outlook, purchase, sales, stock and time administration, as well as document management systems, integrated report designer and an authorization system.