DBArtisan is excellent for large institutions with multiple mission-critical databases. It works especially well for cross-platforms RDBMS support. I am mostly familiar with Oracle, but less familiar with SQL Server and Sybase. So I certainly appreciate having a similar interface that allows me to manage those less familiar RDBMS, as this will mean a smaller learning curve. DBArtisan is mostly for DBAs, it is not suitable for developers, I believe the vendor has a separate tool for that
DBArtisan lacks a utility that does schema or object comparisons, which is a feature in Toad. I find this useful in some situations where I need to find out all differences between Prod and QA for a given schema, for example. DBArtisan doesn't seem to have the capacity to do this.
I wish there was a way for the tool to warn me before performing a long-running task. For example if I want to re-organize a large table or rebuild an index for a table with millions of rows, it should warn me before executing it, so that I may choose to do it in a different way. Sometimes if I let these long operations run for too long, it freezes the program and crashes DBArtisan. I would rather run it on the DB server, and run it in background so that it doesn't time out, if DBArtisan gave me a warning before execution.
Idera has taken over Embarcadero. I never heard of or dealt with Idera for support. I don't know if they have same the quality support as before.
