Dayforce is a people platform that simplifies HR operations. As a unified HCMS, it delivers HR, payroll, benefits, workforce management, talent, and analytics—helping organizations boost productivity, stay compliant, and make smarter decisions with embedded intelligence and personalized experiences.
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Paylocity
Score 8.4 out of 10
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Paylocity provides 24/7 access to your online payroll and human resource data management. Paylocity offers highly customizable payroll functionality, as well as HR, benefits administration, and time and talent management programs.
We migrated from ADP Workforce Now; the data was messy and not linked. All their modules were independent, so utilizing their talent modules was cumbersome and ultimately the performance module we had activated in the system was not utilized. I was a admin of Paylocity prior to …
Having Payroll, HR, Time, and Benefits all in a single application with Dayforce has significantly improved efficiency and accuracy. Unlike other solutions with third-party integrations, Dayforce eliminates data silos, reduces errors, and saves time by streamlining processes, …
In past systems, including ones that Ceridian offered themselves, I always hated exporting data from a timesheet system to import into a payroll system and then exporting again from that payroll system to a payment system to commit. You have scattered reports in each system …
While again, the user experience isn't perfect, the fact that employees and HR can manage all HR-related tasks in one spot, not having to switch between applications, is huge. It keeps our operations streamlined and ensures that no one is confused when it comes to payroll, PTO, …
The only difference that I have seen is that I no longer have to import the timesheets, although we do still import from a third party for one particular specialized group.
End users not adopting the product. Time is money in our industry and our employee base knows it. It is extremely important to reduce the effort and time required.
It's great having everything in one place, but we do have to have excellent coordination to avoid stepping on each other's toes. For example, backdating changes on the HR side has real-time consequences on the payroll side. It's wonderful - just be careful that all users are …
Verified User
Professional
Chose Dayforce
Increased HR operational efficiency. A simplified experience for managers and employees as well, since they can learn one system and get used to it for several different purposes.
The one platform has been instrumental in decreasing the time it takes for us to process our payroll on a biweekly basis. Less errors and typos have occurred, issues such as integration "glitches" are a thing of the past. We would not want to leave a single platform product …
Oh my - I LOVE having the single application for payroll. No more batch processing, no more mainframes, no duplicate deductions from benefits or incorrect loading of timesheet information. It's great for accuracy and timeliness and my sanity!
We've experienced a significant impact in Payroll in regards to being able to pay employees in real-time rather than having to wait for the end of the pay period to import data from a different system. We can process, audit and correct payroll at any time during the pay period …
Paylocity is easier to navigate than Ceridian, but some things are not available to the user. It is reliable for payroll processing and accuracy. PeopleSoft is much easier to make adjustments to wages and taxes, but that is also an area where errors and/or fraud could be an …
Ceridian Dayforce is impossibly difficult, and overkill for any employer of less than 500. Support is not always in the US. Assistance with troubleshooting is 3-48 hours, which is useless when you have a payroll deadline. Training and education of the product is months of …
ADP WFN has a week talent suite and TERRIBLE service. Paychex Flex is clunky and 2x the cost for similar modules. Ceridian Dayforce is built completely different, but requires an HRIS analyst with SQL experience for a successful experience. CD does not provide comprehensive, …
Selected Paylocity based on pricing and the belief that their product was as good if not better than the other offerings. Having used UKG, Workday and Ceridian in the past personally, I can safely say we were wrong in that assumption.
There is good and bad in both. Time and labor in Ceridian Dayforce are amazing and the easiest I have used. On the other hand, recruiting in Dayforce was challenging and Paylocity has made their module very easy to use. Performance in both is similar. Compensation management in …
I find Dayforce to be superior to Paylocity in many ways. More customization and configuration over all. Power users can truly get deep into the system and leverage it without having to pay as much additional money to the vendor for advanced customization/configuration. …
This is much better than Paycom, and much simpler than Dayforce. Paylocity does have some limitations, and as we grow bigger we may run into some issues with it. For now, it works well. Some things don't make sense but I eventually figure it out. We will see scalable it is and …
very Compatible but both of the other companies can accommodate European & Asian Countries. Their modules also talk to each other. and their systems track arrearages for benefit deductions missed while out on LOA and tracks it on the employee record.
Those are the companies I've used in the past. I wasn't working at CNOB when Paylocity was chosen. But Paylocity is 1000 times superior to the two programs I used in the past! There are no secret codes for deductions or earnings; payroll registers are easy to read, and it's …
In my opinion, Paylocity appears modern and sleek and easy to use. In time and in my experience, their customer support has become almost entirely useless
Paylocity is similar in structure to other HRIS that I have used. The difference is the ease of use of the platform and its help feature for 'how to' lookups. It is really easy to use the system and train others.
We like the ease of use of the modules and how it connects with our Finance ERP. Paylocity is less expensive than some of the other options out there and the ROI has been invaluable. The implementation was the easiest I have been through and I have been through at least six …
We were somewhat familiar with Paylocity before choosing them. Compared to the others, it was easier to use and either cost less or was equivalent in price.
Paylocity had a far superior implementation process. Our experience with Dayforce implementation was subpar. And I feel that Paylocity is much easier and logical to use. We used Dayforce for about 2 years and switched to Paylocity. The help/ticketing system in Dayforce was …
Paylocity was selected as our payroll vendor due to the tight-knit integration with our benefits admin tools and our HRIS/onboarding system. When compared to other ADPs, it is more modern and user-friendly. When compared to Dayforce and UKG it lags behind in power.
Paylocity has a much better reporting system and LMS. LMS was practically non-existent in the other platform. Community is also a great feature, especially when managing multiple EIN’s in one platform. Online forms, text recruiting, online onboarding and the self-service portal …
Paylocity is stronger than ADP in reporting and customer service. Paylocity is better than Dayforce in effective-dated entries and reporting. SuccessFactors is stronger than Paylocity in Recruiting and On-Boarding.
Because of my lack of training for this system and how my other staff has not been trained on the modules we have purchased. It is hard to make a true assessment at this time.
I think Dayforce is a great option for a large and/or Global organization. I do not think it would be the best fit for a very small company or business. It really shines for enterprise organizations with multi-locations. While a small business could use it, I would say it has too many bells and whistles that might feel overwhelming to a smaller organization.
Paylocity appears to be well-suited for startups to large businesses. As with any product, finding the right price point for the services provided is the challenge. Always remember that one small company that would really appreciate the "benefits essentials" or some other part of the platform but can't afford them right now, may be the ones to get you that large company through word of mouth...IF they had been able to experience that part of the product and refer it to others.
Payroll is made pretty easy. I love that we have the ability to log into payroll, we just upload the information from commissions, things like that where there are exceptions to a regular payroll run. It may make it very easy to do that, just a quick upload. Additionally, when we're in the payroll grid, it gives us the ability to just make quick changes to people's pay or their tax schedule, tax withholdings, things like that without having to go through a lot of different screens. It's just very easy to access just for the click of a button. Love that.
We talked about performance reviews, talked about payroll with benefits administration, it allows us to utilize EDI feeds with our benefit vendors so it creates a seamless, but we just enter the information into Paylocity and then it seamlessly provides that information to our vendors. That's been really helpful. And adjusting benefits is also very easy within Paylocity. I love the recent edition of compensation analysis information, so I'm able to go into the compensation module and look for jobs that are similar to a job title at our company. I can enter the job description, I give them what state that the person or the job is in, and it pops out compensation data. It gives me different options, so titles that might be similar. So if there's not something that's an exact fit, I'm able to find something really, really close. It's been a huge upgrade because before that I was having to use a different vendor and paying $400 per job and now it's significantly less expensive to Paylocity and I'm still getting great quality data. It's been very helpful.
There have been a few instances of users being locked out of Ceridian due to recent upgrades. Not ideal when an employee wants to see their paystub and is suddenly have login issues.
Not the best for when an employee is transferred to another country as their employee number is locked to their SIN or SSN. And, we are required to create a new user record with a new employee number for the new country.
We have had lots of year end issues specifically with Partners W2's.
We had an accrual issue that was causing 2 additional vacation/sick accruals per year.
When updating accruals- the paperwork to do so is confusing at times. I feel there is little support to assist you in filling the paperwork correctly to reflect what you need the accrual to actually do.
We are highly invested in Ceridian's Dayforce product. It give us the flexibility and scaling that our growing company needs. Its potential reaches beyond the basic HR functions to the decision making that our Management Team needs. Ceridian is always innovating the employee and employee experiences to offer cutting edge options.
There are several technical issues we have experienced this past year with the employee onboarding process that we are still waiting to have resolved. Overall our experience with Paylocity has been positive, and we love how user-friendly and easy to navigate the system is. It has made all of our HR processes much more streamlined and efficient.
I think it's very usable for the employee. I don't think it is as easy for the HR/PR admins - especially if there is an issue. There are so many setup screens that need to be looked at to try to figure out why payroll isn't calculating properly, hours aren't feeding over correctly, or benefits are not calculating properly. For the most part, they can't do their own troubleshooting. The same is true for the managers. Our managers find it cumbersome to go into make any schedule changes after the schedules have been generated.
I would give it that overall rating because we implemented in 2023 and so although that may feel like a lot of time, it still is, we still have a lot to learn and so I'm optimistic that as we learn more that rating will increase.
Dayforce's high availability ensures that our HR processes are supported around the clock, which is critical for a global organization like ours. The platform is cloud-based, offering reliable access from any location at any time, allowing our employees, managers, and HR teams to stay connected regardless of time zones or geographic locations. This level of availability ensures that payroll processing, employee self-service, and real-time data access continue uninterrupted, even during peak periods or unforeseen disruptions. The system’s robust infrastructure minimizes downtime, which is vital for operations that span multiple regions. Additionally, having a centralized platform that’s always available helps keep our teams aligned, ensures compliance, and facilitates timely decision-making across all our locations.
Over the last 3 years, we've only had one major service issue that rendered Airbase unusable for us for about 24 hours. That said, they navigated the SVB bank crisis very well and made sure funds were available during that time.
We haven't noticed any slow-down due to the integration of Dayforce WFM with our Ceridian HPL products (HRIS and Payroll). The new HTML view of the timesheets don't load as quickly as the old Silverlight view - however, we have gotten used to the change.
We had some minor hiccups throughout the year but they have all been fixable. Paylocity integrates well with our 401k provider, Principal, and our benefits, OneDigital. It makes it simple to house everything and have it all connected. It doesn't slow anything down to have Principal integrated. It makes it more efficient
Most of the time the support is great; it's not always super efficient but I always get the help I need. Occasionally it takes a lot longer than we had hoped or get conflicting responses. We had one ticket recently where we were told we would have to pay the service team to support us on the project and then another person called the next day with the solution to our query and was able to find a solution easily. Generally, though, the response is great and they either walk me though how to do something via a Zoom Meeting or they email step-by-step instructions on how to do it and say if I have questions we can set up a meeting to discuss further.
It is very hard to get answers to your questions, you cannot speak to someone without days of requesting assistance or answers and then eventually can get a call back and then it is usually resolved fairly quickly. But NOT easy to get that help.
I didn't have in-person training, but I'm sure it was just as great as any other training/assistance Paylocity provides. Paylocity customer service is always available. You never have to be on hold and their answers are always accurate and timely. Documents in the help section are helpful as well. My in-person training was conducted y one of our employees who was involved in the initial set-up and training of all employees. She was excellent.
The courses are very interactive and informative. There are classes for every topic, which allows you to make the most of the system. There are also some "go at your own pace" course which is a great option for a busy schedule.
The training was live online, but was with a group of other companies. We did not receive any personalized training with our team. Whenever we would ask for training, we would be sent a peak article link or a video. It felt like the reps we dealt with didn't know the answer to the questions.
Have a strong internal team. Communicate with your implementation team - they are there to make it work for you. Take the time to really think about how you want the system to work for you - in some cases, you may need to rethink your own business practices to see if you are working harder when the system could do it for you
Implementation was a bit bumpy and Paylocity team not always available for next steps and/or questions. I feel like Paylocity could have done a better job in their fact finding as far as what we were currently doing, our payroll policies and needs, etc. so that we would have run into less issues as we moved forward.
I can't speak much to how it would be if we had all of these features separately since I started with Dayforce all being integrated and have no other experience, but having it all in one place has made the completion of all of these HR tasks seamless. We can direct all of our energies into the same system, and it makes it easier to field employee inquiries and to troubleshoot when we need to
We went through demos five years ago and we evaluated ADP and UKG in the past, and we used Paycor previously. In the past, I've used ADP and Kronos when it was still Kronos at other companies. So several different ones. One of the main reasons was that it was all one platform and you didn't have to log into other platforms for it to communicate with each other. Payroll talks to time that talks back to payroll and you don't have to log into anything separate. The reporting was also really easy and you didn't have to have a master's degree to do it.
Overall, we are extremely happy with the Dayforce WFM module. Our biggest pain point is concerning the twice annual software upgrades - which is the only reason I haven't rated them as a '10'. Because every customer is configured differently, the upgrades can sometimes have adverse effects on our current configured policies/rules. And although they roll-out the upgraded version in a test environment several weeks before go-live, not all testing is accurate in that environment. Some issues do not present themselves until you are working with live punches.
We have gone from a medium sized company to a larger company with no issues whatsoever with Paylocity being able to keep up or do what we need it to do for the size of our needs. In fact, it does more than we even use at this juncture
They are thorough, care about quality and success, take the time needed to implement properly, answer questions, build data feeds. A professional, caring, very skilled team there.
Performance Reviews/Comp used to be handled via paper and tracking/reporting was a nightmare - having all of that in the system is so much more efficient and provides huge ROI
Our organization used to have big problems with hiring managers going rogue and hiring positions that aren't approved by Finance - we built an approval workflow in the system that triggers before any req is approved which has completely solved this problem
Dayforce Wallet has been a huge perk for our employees - it's heavily used and our crew love it
So when I first found Paylocity back in 2013 and was pitching it to the senior leadership company, my PowerPoint presentation, our return on investment was reducing errors in time and labor. We did paper time sheets back in the day back in 2007, 2008. So we were always running paper time sheets, Microsoft Excel or other standalone products, printing them out and hand keying them into a payroll system. So my ROI to our company was to save money and time on data entry and also to better manage the taxes. So we pay for the tax service, we're in 27 states having to manage that. Previously we were responsible for knowing what every state tax codes were, what every state tax compliance rules were. So with Paylocity we signed up for a tax service and that has been a huge return on investment.
