Daxko Operations vs. WildApricot by Personify

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Daxko Operations
Score 8.9 out of 10
N/A
Daxko in Birmingham offers their association management software system, Daxko Operations, which is trained on non-profit issues like cash flow, analytics, and as the name might suggest, operations automation.N/A
WildApricot by Personify
Score 9.9 out of 10
N/A
Wild Apricot is an association management platform that emphasizes automation of member lifecycle management (i.e. attract, engage, renew), and also assists with receiving online payments and payment processing, and website content and engagement. Wild Apricot was acquired by Personify Corp in 2017.
$40
per month
Pricing
Daxko OperationsWildApricot by Personify
Editions & Modules
No answers on this topic
Personal
$40.00
per month
Group
$50.00
per month
Community
$90.00
per month
Professional
$160.00
per month
Offerings
Pricing Offerings
Daxko OperationsWildApricot by Personify
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Daxko OperationsWildApricot by Personify
User Ratings
Daxko OperationsWildApricot by Personify
Likelihood to Recommend
7.0
(0 ratings)
10.0
(0 ratings)
User Testimonials
Daxko OperationsWildApricot by Personify
Likelihood to Recommend
Without Operations, we would be lost in a sea of disorganization within our memberships and programs. Registering for memberships and programs has been so simplified over the years that it makes training new employees a breeze. It is incredibly user-friendly. Our membership staff absolutely LOVE working with Daxko Operations. It honestly makes their job even better!
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It is well suited to our environment, that's why I chose it. Where it might not be as successful is in operations such as gyms, where specific areas or equipment need to be scheduled.
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Pros
  • Store information.
  • Easy to use platform.
  • Volunteer management.
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  • Automate member renewals and provide reminders for members with automatic renewal
  • Tracking of member donations and the ability for a member to retrieve detailed donation receipt/acknowledgement for a variety fo donation types (in-kind, cash, etc)
  • Provide integration between membership records and the association's website - using either the integrated CMS or code snippets
  • Track member financials - open invoices, paid invoices
  • Enable event management for both free and paid events
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Cons
  • We would like to see an improvement in the ease of creating custom member reports.
  • I would also like to see access to online registration given to those who have not ever participated in any of our programs.
  • This may sound silly, but I would like the ability to change or have more options for the check-in greeting and birthday voice.
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  • Query functionality could be improved to allow appropriate granularity for item selection.
  • Enhancement requests take a long time. Feedback from development on enhancement requests seems to be lacking.
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Alternatives Considered
Overall we selected Daxko Operations because it’s used and recommended by YMCAs across the nation. When comparing similar systems we concluded that the features and the price of Daxko were comparable to any of the other systems that promised the same features. Overall we are pleased with our decision.
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When compared to iMIS, Wild Apricot is an order of magnitude easier to implement and use. It is also a tool that can be administered without a considerable amount of outside support and expense. Wild Apricot is also a more fully integrated system that does not require complicated module licensing and the associated costs. iMIS is also much more expense than Wild Apricot Ultimate Membership Pro (UMP) is a WordPress plugin solution for managing association memberships. Since this is an add-on software, the cost is a small faction of the expense associated with Wild Apricot. The feature set of Wild Apricot is more extensive than the capabilities of of UMP, however, Wild Apricot is easier to use and understand that UMP. Being a hosted solution, Wild Apricot is also much more stable and predictable.
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Return on Investment
  • Our memberships are up.
  • Our program registrations are up.
  • We are saving money on scan key cards for members because members can add their bar-codes to the app.
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  • Has helped us track our participants' arc through our series of workshop
  • Has helped us keep track of demographics of registrants to ensure we are reaching a diverse set of practitioners
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ScreenShots