Datto Workplace vs. SugarSync

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Datto Workplace
Score 7.0 out of 10
N/A
Datto Workplace is a security-focused enterprise file sync and share (EFSS), delivered by managed service providers, to enable secure and efficient collaboration.ts in documents and securely share files to facilitate collaboration.N/A
SugarSync
Score 5.8 out of 10
N/A
SugarSync is a cloud storage and backup solution designed for small businesses.
$7.49
per month
Pricing
Datto WorkplaceSugarSync
Editions & Modules
No answers on this topic
100 GB
$7.49
per month
250 GB
$9.99
per month
500 GB
$18.95
per month
Offerings
Pricing Offerings
Datto WorkplaceSugarSync
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Datto WorkplaceSugarSync
Features
Datto WorkplaceSugarSync
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
Datto Workplace
-
Ratings
SugarSync
9.4
Ratings
11% above category average
Versioning00 Ratings8.00 Ratings
Video files00 Ratings9.00 Ratings
Audio files00 Ratings10.00 Ratings
Document collaboration00 Ratings10.00 Ratings
Access control00 Ratings10.00 Ratings
File search00 Ratings9.00 Ratings
Device sync00 Ratings10.00 Ratings
Cloud Storage Security & Administration
Comparison of Cloud Storage Security & Administration features of Product A and Product B
Datto Workplace
-
Ratings
SugarSync
9.7
Ratings
11% above category average
User and role management00 Ratings10.00 Ratings
File organization00 Ratings9.00 Ratings
Device management00 Ratings10.00 Ratings
Cloud Storage Platform
Comparison of Cloud Storage Platform features of Product A and Product B
Datto Workplace
-
Ratings
SugarSync
10.0
Ratings
16% above category average
Performance00 Ratings10.00 Ratings
Reliability00 Ratings10.00 Ratings
Storage Reports00 Ratings10.00 Ratings
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Datto WorkplaceSugarSync
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SugarSync
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Score 5.8 out of 10
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Score 9.1 out of 10
Medium-sized Companies
Egnyte
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Score 9.6 out of 10
Druva Security Cloud
Druva Security Cloud
Score 9.7 out of 10
Enterprises
iManage Work
iManage Work
Score 8.2 out of 10
Druva Security Cloud
Druva Security Cloud
Score 9.7 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Datto WorkplaceSugarSync
Likelihood to Recommend
10.0
(0 ratings)
10.0
(0 ratings)
Likelihood to Renew
-
(0 ratings)
9.0
(0 ratings)
Support Rating
-
(0 ratings)
10.0
(0 ratings)
User Testimonials
Datto WorkplaceSugarSync
Likelihood to Recommend
This is a great system for anyone that works where items/projects are shared with multiple co-workers. People can access the document at the same time but it will create duplicates, so you would have to figure out what the other person changed in the file so it is all in one place. It would not be good if multiple people have to access a document at the exact same time.
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As with all file sharing, remote teams - the combination of being able to work alongside colleagues - or remotely (including "on a plane" / without Internet) - but always have your files saved locally makes it very easy to adopt.
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Pros
  • Keeping documents sorted
  • Making it easy to access documents from anywhere
  • Sharing documents with other staff members
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  • Excellent transfer speed.
  • Able to synchronize multiple disjoint folders.
  • Excellent retention of deleted files. They can be restored by using their web interface.
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Cons
  • I'd love to be able to sync to my phone and access documents without having to download/upload.
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  • It’s a subtle but important difference in how it works because we have to manage the process a little bit more but it also means also SugarSync can possibly fit better into
  • your productivity work style, especially if you’ve got a really good system of file
  • management, stuff that you already use whereas in Dropbox, if you have a file system, management system you already use and you want to share those files, you have to move them into Dropbox which might break your system
  • SugarSync requires just a little bit more forethought.
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Likelihood to Renew
No answers on this topic
1. Freemium model is the ideal marketing for an app like this. 2. Now their sync methods with Android are worse
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Support Rating
No answers on this topic
Customer service is amazing, they are always fast to respond and very helpful.
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Alternatives Considered
They are both great and I use both daily. Google Drive does have a slight leg up in that multiple people can make edits to a document at the same time and it doesn't create conflicting documents. You can also see the changes in real-time.
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SugarSync has solid security. It uses AES 256-cycle to scramble your records extremely still and the TLS show to get them coming. I can open the actual document and I can work on it, save it, and now it’s the same on my notebook as it is in the sync in the Cloud and here on my desktop. So it works very simply and effectively from that perspective. Before I finish though, I do want to show you mobile access because mobile access is increasingly important for all of these different services that we’re talking about. For SugarSync, having access to our iPhone, iPad, or our Android device is also crucial. So here we see my iPhone is up and I’m going to go into my Productivity tab here
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Return on Investment
  • Easier to share documents from different location.
  • Doesn't work well if more than one person needs to access/edit the doc at the same time.
  • Easy to find documents when needed.
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  • I've used it for 9 years, so the impact is definitely positive. It has enabled me to always feel confident that I won't lose my data.
  • At times when I have accidentally saved-over rather than saved-as, the versioning tool allows me to quickly find the old version and recover it.
  • The mobile application makes my data available to me at all times - increasing my ability to do business from anywhere.
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ScreenShots