Datto SIRIS vs. HPE Zerto Software

Datto works well for smaller shops that just need something that will work without needing a great deal of day to day work on it. I only login to the device periodically to see where we stand on space and occasionally when we need to restore something. The offsite datacenter backup which is hosted by Datto works well for us particularly as we do not have our own offsite tech to use. In larger departments other solutions will possibly win out based on required features and setups but for the 1-10 man IT departments the Datto solutions fit in well.

Incentivized

Zerto is well suited for disaster recovery and virtual machine replication between multiple data centers. DR testing for audit or regulations is much easier with Zerto, great reporting, dashboard etc. It is not well suited for physical server replication for disaster recovery or as a primary backup solution.

Incentivized

• Backups: Datto does what it's supposed to do, backing up data from servers (and workstations, if need be), and then syncing that data to the cloud.
• Initial setup: Initial setup is pretty straightforward, in most cases the agent installs remotely from the device.
• UI: The UI is fairly straightforward and intuitive, at least for IT professionals. It is not difficult to find things or figure out what settings do what.

Incentivized

• It is simple to set up and use. In my opinion, one of the most important functions of a tool is its interface. If you have the best product in the world but it takes an arm and a leg to configure and a doctorate degree to use, then the product isn't worth very much.
• The continuous replication is done very well. The failover and failback process runs smoothly.
• This has less to do with the product than the company, but Zerto as a company really listens to their customer base. We've always had a very good interpersonal experience with their support and sales teams. Having great people behind their product is definitely one of Zerto's strengths.

Incentivized

• VMware integration for backups is only at the host level, not vCenter, so you can't see all VMs from one place to select them for backup. You've gotta add each host individually and then pick from the list that populates from each individually.
• The system is appliance-based, so when you run out of local space on the appliance, there's no expansion without buying a larger appliance. You either cut back on your backups to use less space, or you open your wallet.

Incentivized

• Moving a VM from one protection group to another could be simplified.
• I would like to see an executive-style report of recovery and testing for upper management.
• The ability to deploy Zerto as a virtual appliance, without the need for a windows server.

Incentivized

I trust the product and service and am satisfied with the direction of the company

Incentivized

We really like the easy setup of this replication solution, as well as the ease of management. Not to mention, our internal IT Economist determined that the Zerto solution would provide the best ROI out of the competing solutions we analyzed. So far, his calculations have been spot on, and we have saved substantially

Incentivized

Usability is great. The web interface is simple and easy to use. While various options are available for client backups, it is very easy to re-use settings of the existing client, so adding new clients is a very fast process. Configuration of the agent on the client-side cannot be easier as well. Datto dashboard provides an overview of the client status, and email notifications can be configured for various events.

Incentivized

Zerto is very easy to implement and support. Uses are broad, only issues are once something doesn't sync it is difficult to get assistance until your reach tier 2 or tier 3 support. Basic file and folder recovery is great. Live and test fail overs are also easy to implement without issue.

Incentivized

My specific example or reason for this rating goes back to a need for support after a client on this platform has a fire. In a nutshell, Datto had no idea how to BMR the image back to the server correctly, and as a result, the RAID on the server was lost, due to the Datto BDR environment not being able to see the RAID card, and the support technician knowing how to inject drivers.

Incentivized

Very responsive, very capable. Overall, the product is very easy to set up and configure. Problems usually encroach when lower-level components are updated for changed, for instance, vSphere. Support usually can help us work through any issues that pop up from upgrades to other software, but their own updates can lag behind a little.

Incentivized

Ease and speed of initial co figuration.

Incentivized

Datto is not as feature-rich as Veeam, but it still offers the main features in a great backups solution that will help in a recovery situation. It is mainly meant for smaller businesses, so it's not a Veeam replacement. From that perspective, Datto fills a great void in options for these clients. It doesn't have the features of Unitrends either, but I have not had great experiences with Unitrends, so I would not recommend that option. Veeam is great for larger environments, and Datto is a fantastic option for the next tier down in size.

Incentivized

Zerto solves issues with snapshot-based backups and provides continuous data protection up to 14 days with an astonishing granularity. Zerto's One-2-Many can provide local and offsite backups with near real-time and fast restore of a VM

Zerto does not backup physical machines or VMs that are turned off, but there are other products to do that.

Other backup products are stepping up with ease of deployment and small organizations would find them a little easier to use as there are fewer configuration options.

Incentivized

• In most cases, Datto will provide the appliance free of charge with a 3-5 year contract which results in a modest monthly fee instead of a large initial outlay and monthly fees.
• The contract's warranty is top-notch. Failed drives or issues with the appliances are replaced/corrected with free replacements and shipping.

Incentivized

• DR and CyberSecurity recovery can be done in minutes or a few hours via Zerto, as opposed to days with backup/recovery.
• DR testing and recovery can be done anytime in an isolated environment to test recoverability and functionality.
• Zerto licensing is very affordable to protect critical business functions.
• On-prem to cloud migrations are very quick and easy to perform.

Incentivized