Datto ALTO is a a BCDR solution built for MSPs to prevent data loss and minimize downtime. Utilizing a cloud-first approach, MSPs can offer their clients hybrid backup and recovery with a cloud-based repository and disaster recovery in the cloud. It is administered from a multi-tenant cloud portal that allows MSPs to view, manage and recover client data from a single interface. ALTO cross-platform support enables MSPs to protect their client’s data anywhere it lives, from physical servers…
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VMware SRM
Score9 out of 10
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VMware's Site Recovery Manager (VMware SRM) is a disaster recovery option, used to automate orchestration of failover and failback to minimize downtime and improve availability with VMware Site Recovery Manager.
Datto Alto has been best suited for our customers who do not have an extremely large amount of data (Less than 2TB). We have had issues with customers that had limitations to how useful the cloud option was based on their internet speed (Rural)
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
It's quite well suited for a medium to large size VMWare virtualization infrastructure where your production infrastructure can be failed over to a disaster recovery site. There are other cheaper options for a smaller budget business. Also, for a non mission critical virtual infrastructure, you can simply use VM backups such as Veeam backups for restoring failed VMs
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
It’s unfortunate, but more and more, the quality of VMware’s products and the technical support teams behind them has degraded significantly. We have opened several support requests within the last few months and ended up resolving a large majority ourselves due to the poor performance of their remote teams.
VMware is suffering from the same illness that’s affecting multiple U.S. technology firms, in that their focus has shifted completely away from their customers and moved to pleasing investors. In doing so, clients suffer because they do not get properly tested products and the support teams behind them are very weak and overwhelmed.
We worked close to a month trying to get SRM V6.5 to work. We have worked with many previous versions of SRM in the past while using HP EVAs, NetApps and Hitachi arrays, and we can honestly say that we are greatly disappointed with this release and the company.
We escalated right up to engineering, but their response times were brutally slow; the technicians were juniors at best.
As a technology leader, the last thing you want during a DR is to be dealing with a company that just can't deliver. SRM is not cheap, and you would expect much better products and support from VMware.
If you are comparing products, try other companies like Veeam... We ended up using them instead, the setup and execution was easy and seamless, and they answered all our questions quickly and efficiently. They actually do care about their clients.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Sometimes we have to struggle explaining the problem and getting it resolved on priority. The overall quality of support team is not as good as it used to be in past.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Datto has been the best so far for backing up servers. Support is quick to resolve issues, and the Code Red team during recovery is calming during the whole process. Recovery is easy to do and does not require reaching out to support for a hidden method to get the recovery to work
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Entertained Veeam, however with SRM's tight integration and "brand" it was an easy decision. The cost for a 25 server license also weighed in the decision for using a VMware product. Plus I am a VMware fan and feel this option to go with SRM will transcend jobs.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
We are able to offer our customers a relatively inexpensive offsite data storage option that can also act as a stop-gap if they were to have major hardware failures
we have not had any negative impacts from Datto
The ease of installation/setup of Datto Alto has enabled us to mail out the device to a customer and have them plug it into their network to save us time delivering and setting up if the customer was a long distance from us.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
The biggest positive is that we have a data recovery solution that we can test and verify in a live condition. Prior to this we were only hoping we could recover from a disaster.
We've been only running for 4 months and haven't had to use SRM.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
