Acronis Cyber Protect helps you safeguard your data from various threats while natively integrating your data protection and cybersecurity.
$85
per year
Datto ALTO
Score 8.6 out of 10
N/A
Datto ALTO is a a BCDR solution built for MSPs to prevent data loss and minimize downtime. Utilizing a cloud-first approach, MSPs can offer their clients hybrid backup and recovery with a cloud-based repository and disaster recovery in the cloud. It is administered from a multi-tenant cloud portal that allows MSPs to view, manage and recover client data from a single interface. ALTO cross-platform support enables MSPs to protect their client’s data anywhere it lives, from physical servers…
If you don't have to manage your client's email and their email archiver Acronis works very well. If you're looking for just a backup service for what's on a particular computer then Acronis is perfect. It is easy to use, so newcomers are not overwhelmed with features.It does not include as robust features as Barracuda and Cloudberry, but it does work well as just a backup.
Fantastic for a small site with a single server to back up with less than 1TB of data. Great for scenarios where business continuity is OK to run a little slow. Not great for scenarios where Disk Speed on the server is important (i.e. CAD files, databases, etc.). Great for restoring Active Directory.
It's really easy to automate a backup. You can choose where you want the back up to be stored (locally or online) and how frequent you want your backups to be. And then just let it run on schedule.
It's very customizable. You can choose what you want to back up, where you want to back it up to and how frequently your backups should run.
Recovery is (I have only had to do it once) really fast and smooth. I was able to get back to a working state without calling in for support and all my stuff was right where I expected it to be.
It is very reliable. Backups very rarely fail and are easy to fix when they do.
We have renewed our subscription over the course of a few years now. We used to use Backup Exec and it was tedious and difficult to obtain our backups when needed. Acronis just fits our environment style and the way we prefer to do business and use our third party software.
Although the capacity range for the price is impressive, the access to the user console is not trivial and it is necessary to be guided for the first visits. And also since there a broad support of data storage technologies for back-ups, the connection process can be sometimes tricky, not surprisingly. It is why the Professionnal Services teams is so important at Acronis to help facilitate the installation processes.
I only got one issue resolved for more than 20 cases open. The escalation is ineffective. Most of the time, I have the feeling that I know the solution better than the support technician. Overall, case management is time-consuming, as our resolution rate is really low
I don't have any real key 'insights' per say except that it wasn't difficult at all, and do not be afraid to dabble in its tools and settings. It is quite intuitive with built in common sense. I cannot say enough good things about our companies experience when using this backup software.
Acronis allows us to use lower cost storage hardware and a reasonably priced cloud storage. Datto is a great product, but the cost is much higher. IDrive was not able to backup every type of endpoint.
Datto cloud backup reporting, user interface, and overall functionality are so much better than Avast Cloud Backup that it can barely be a comparison. We had an issue with Avast Cloud Backup that reporting wasn't working correctly, and while it looked like someone's data was backing up it was actually failing and a customer of ours lost some important data. We have not had this issue with Datto Alto
The ability to back up multiple servers from one source is a great tool to have for businesses that have equipment in different locations on the same network with a variety of software data to back up such as SQL, Exchange or a Files Server. You can decide to purchase individual server licenses as well if you would like to keep the process separate or have multiple sites where your data is housed.
We are able to offer our customers a relatively inexpensive offsite data storage option that can also act as a stop-gap if they were to have major hardware failures
we have not had any negative impacts from Datto
The ease of installation/setup of Datto Alto has enabled us to mail out the device to a customer and have them plug it into their network to save us time delivering and setting up if the customer was a long distance from us.
