Datasite Diligence Virtual Data Room vs. Dropbox DocSend

Datasite is well suited for organizing large quantities of a variety of documents into folders. It is not as well suited for Xcel, which generally requires downloading in order to review, but there are quick preview options for Word and PDF items.

Incentivized

It's super great for sharing sales collateral, investor pitch slide decks, and other one-time viewing content. It's mainly built for sales but has been a huge benefit as a small startup. It best for PDF content that is okay to be horizontally oriented and scrolled (e.g. the forward and back buttons are on the side of the viewing interface).

Incentivized

• Quick preview of document content is something I love! It lets me decide whether the file is relevant to our purposes or not instantly.
• Navigating through the folders is also very easy, and the website is also responsive without any lag/stutter.
• Although I don't use the feature due to confidentiality reasons, quick translate option is a really great addition to the tool.
• Many datarooms can only show excel documents as PDFs for a quick preview. I like the way Datasite Diligence Virtual Data Room has Excel online handler to view the file. This is so helpful!

Incentivized

• Additional information from users who have already downloaded the files or material.
• Additional information if the download link(s) have been resent.
• Password encryption if necessary.
• Email verification for third-party download via email.
• Add-ons with other platforms and applications, such as Outlook and Gmail.
• Seal of documents by electronic signature

Incentivized

• Ability to follow-up to closed Q&A answers without creating new question (i.e. seller marked Q&A as closed when it doesn't address your request)
• Links to Q&A response notification emails do not work from the PC, they only work from the mobile app
• Ability to download PDF files from mobile app

Incentivized

• Customer support is an area that is possible to improve, providing an [quick] answer.
• [Providing] more details about how to interact with the tool, in some cases, is complicated for new users to understand and start to use the program.
• The collaboration feature can be improved to allow users to have a better experience using the tool and interacting.

Incentivized

It is my go to data room provider and I am super comfortable using it. I don't think I would want to use anything else since I can't trust them like I can trust Datasite

Incentivized

Tough to figure out at first but after using the platform for some time, you can get used to Datasite Diligence Virtual Data Room pretty quickly. Would be great to have more of a tutorial up front to better be able to navigate the software, especially starting off as the data dealt with is sensitive.

Great customer service and prompt responses to requests.

Incentivized

Files download and upload very quickly.

Incentivized

Customer service has always solved my issues in a relatively short period of time.

Incentivized

I haven’t used the support as our internal teams do a great job of fixing and supporting our DocSend use.

Incentivized

Excellent product and resource.

Incentivized

I think Intralinks is the closest competitor. Relative to the rest of the providers (outside of Intralinks), Datasite Diligence Virtual Data Room is easier to use and more reliable.

Incentivized

Our organization previously used ClearSlide but switched to DocSend as a cost savings. It was not made clear during the sales process that DocSend does not natively possess audio conferencing or screen-share capabilities. We had to add on the join.me integration after the fact, which has not worked well. When our contract is up with DocSend we will be moving back to ClearSlide

Incentivized

There is a bulk download, and it appears there is a bulk upload which makes it easier to get multiple files onto the platform when needed.

Incentivized

• Allows my organization to quickly identify new data that has been uploaded in order to quickly communicate status to clients.
• No limits on number of files or file sizes which make it a great tool for any deal, large or small.

Incentivized

• For about $100 you can optimize all
• Of your pipelines that rely on decks or documents - worth it!
• The time you’d spend having to send each link to individual clients without tracking is well worth the $100 on the product
• We’ve been able to close our fundraising round and increase partnerships by utilizing DocSend - would recommend!

Incentivized