DataPath Summit vs. Ease

The user interface for the most part was heads and shoulders above the legacy system. It was difficult to work between two systems, but we made it work. My clients took to it pretty easily as I recorded a user experience and also utilized the manual from DataPath. I do feel like the material provided was too generic and costly. I took the user guides and added current screenshots and instructions as the guides we purchased were outdated.

Incentivized

If you do not currently have a benefits enrollment platform in your payroll system, Ease is a great option. It is simple to enroll employees and give them access so they can elect their benefits. I found this system especially helpful during open enrollment. From an admin side, the system was simple and easy to use and got the job done!

Incentivized

• Customer Service
• Training
• Problem solving

Incentivized

• User interface is easy on the eyes. People seem to be able to pick it up really easy, it's simple to operate and has a nice clean look.
• It's insurance carrier & service vendor "agnostic"...works with every insurance carrier we work with and has numerous preferred vendor partnership with some of the other services our clients want access through all from EaseCentral.
• Great support team when questions arise. Pretty self explanatory.

Incentivized

• User interface
• Written training

Incentivized

• Customer Service- more quick response times
• Customized filters for the To Dos section

Incentivized

I've never had to call support for EaseCentral. Our broker typically handles any questions we have.

Incentivized

Ease is much better and easier to use than Bernie Portal.

Incentivized

• Better efficiency
• Less customer calls

Incentivized

• It has saved time not doing paper enrollments.
• It has caused inaccurate reporting.
• Employees enjoy the self-service of enrollment.

Incentivized