Datamatics Digital Workplace vs. M‑Files

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Datamatics Digital Workplace
Score 7.0 out of 10
N/A
Datamatics Digital Workplace Solutions offer a cloud-based, paperless digital eOffice solution. It can be customized and tailored to suit business requirements including snail mail tracking and file management, digital office automation, and records management towards a remote collaborative workspace. It enables enterprises to support remote operations or work from home culture.N/A
M‑Files
Score 8.9 out of 10
N/A
M-Files is a platform for knowledge work automation. M-Files helps knowledge workers to find information faster, work smarter, and achieve more. M-Files features a metadata-driven architecture, embedded workflow engine, and advanced artificial intelligence that enable customers to eliminate information chaos, improve process efficiency, and automate security and compliance. By embedding automation and GenAI into its core, M-Files' platform not only increases efficiencies…N/A
Pricing
Datamatics Digital WorkplaceM‑Files
Editions & Modules
No answers on this topic
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Offerings
Pricing Offerings
Datamatics Digital WorkplaceM‑Files
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Datamatics Digital WorkplaceM‑Files
User Ratings
Datamatics Digital WorkplaceM‑Files
Likelihood to Recommend
-
(0 ratings)
9.9
(0 ratings)
Likelihood to Renew
-
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9.9
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Usability
-
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8.2
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Availability
-
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9.1
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Performance
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9.1
(0 ratings)
Support Rating
-
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8.0
(0 ratings)
Online Training
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9.1
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Implementation Rating
-
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8.2
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Configurability
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9.6
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Product Scalability
-
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10.0
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Vendor post-sale
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7.0
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Vendor pre-sale
-
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7.0
(0 ratings)
User Testimonials
Datamatics Digital WorkplaceM‑Files
Likelihood to Recommend
No answers on this topic
M‑Files is great for companies with multiple locations. Drive letters can become cumbersome to use and collaborate with colleagues and M‑Files fills that gap. The check out/check in system is great and allows only one editor at a time. This can be good and bad depending on the situation.
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Pros
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  • Version control and history tracking on documents.
  • Search ability to filter content for a team, creator, or another property.
  • Permission control, limit access to documents to read or edit, or only specific workflow states.
  • Administrative control to access all content.
  • Administrative control to restore deleted content.
  • Administrative control to audit and retag content when needed.
  • Robust workflow capabilities.
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Cons
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  • More user friendly customization options that do not require knowledge of coding/scripting. For example, prompting the creation of a new document from a template in a workflow.
  • When using the 'insert property' feature in a Word doc, I would love to convert dates from a mm/dd/yy format to be written out (such as September 21, 2018). Or possibly even just to pull the year or the month from a selected date to insert into a document.
  • I've often wished that I could find more detailed tutorials online for some features.
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Likelihood to Renew
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M-files meets our almost all needs, we dont have other option to replace m-files. it saves lots, like Hardware because of Vault Feature means we can create many vaults (mini-servers) in m-files in other solutions we need more hardware for more installations.
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Usability
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It is a powerful system that can locate content fast and effectively. The system takes quite some time to setup initially. It can be hard for M-Files support to know how businesses operate and how they want to use the system in a way that works for them. The customization makes it great for companies to cater to their own needs. Once the system is set up in a way that makes sense for the business, the user experience is positive. There is room for improvement in the notifications, workflow, and support areas.
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Reliability and Availability
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always there.
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Performance
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I noticed some lagging with the integration with Microsoft Office but not so much that I would not use it. It has gotten better with updates. to be fair the issues were when Office 2013 first came out.
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Support Rating
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Usually when I need help from them I got support and it was very good and focused to solve my problem. I didn't have so many problems, but when used it worked. I just would like to have a support in my native language, but I can understand that sometimes is hard for the companies.
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In-Person Training
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We had online conference call training with a recording to use later as needed
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Online Training
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They answer all questions and record your training for later use.
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Implementation Rating
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The key insight is that the most important thing is to have a open mind. The application is easy to use, but if you have a company with different views and it is not aligned could be a huge problem. So the company transformation is required together with the application. Ensure to use as much as possible the capabilities of the application helps to have best ROI.
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Alternatives Considered
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I've compared recently with Box, but they still predicate their storage on WHERE instead of WHAT, which means if it isn't in a specific folder, you won't find it. Some documents may relate to multiple projects. In M-Files instead of putting a copy of a file in many folders (thus having many copies) you can build out the relationships, so there is only 1 copy of a document which prevents multiple "originals" from being developed separately.
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Scalability
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do so much more than we need but has all the stuff we do need.
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Return on Investment
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  • The price we pay for M-Files is about one third less than the price that we were paying our previous vendor plus we have a custom-built amazing dependable system with great support.
  • From a compliance and legal standpoint, our policies are always available to end users including easy access to previous versions.
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ScreenShots

M‑Files Screenshots

Screenshot of M-Files - SearchScreenshot of M-Files - Profile openScreenshot of M-Files - PermissionsScreenshot of M-Files - Process mapsScreenshot of M-Files - Pinned items