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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    DataEQ

    Score8.3 out of 10
    Enterprise companies (1,001+ employees)
    BrandsEye is a South African reputation management and social media monitoring system competing with vendors like Trackur. BrandsEye scours the social web for mentions and uses crowdsourced analysis to judge sentiment.N/A

    Interactions Digital Roots

    Score6 out of 10
    Enterprise companies (1,001+ employees)
    Interactions Digital Roots collects conversations from across the web and not only captures keyword and sentiment analysis but also includes customer intent. The vendor says that this allows the platform to identify and route conversations in a precise and highly customizable way. Using Machine Learning and Natural Language Understanding, the system can prioritize and categorize actionable content, automatically routing it to workgroups (queues) organized by customer assistance, marketing…N/A
    Pricing
    DataEQInteractions Digital Roots
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    DataEQInteractions Digital Roots
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeNo setup feeRequired
    Additional DetailsEnterprise focused solution, with pricing based on data volumesPricing is based on program scope. Please contact Digital Roots for pricing details.
    More Pricing Information
    Best Alternatives
    DataEQInteractions Digital Roots
    Small Businesses
    No answers on this topic
    No answers on this topic
    Medium-sized Companies
    Khoros Service
    Score8.9 out of 10
    Khoros Service
    Score8.9 out of 10
    Enterprises
    Brand Embassy (discontinued)
    Score7.9 out of 10
    Brand Embassy (discontinued)
    Score7.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    DataEQInteractions Digital Roots
    Likelihood to Recommend
    8.3
    (4 ratings)
    -
    (0 ratings)
    User Testimonials
    DataEQInteractions Digital Roots
    Likelihood to Recommend
    DataEQ
    If you are looking for an analytics product that doesn't just monitor, but also listens to online conversations then BrandsEye is the ideal tool.
    Read full review
    Interactions
    No answers on this topic
    Pros
    DataEQ
    • Reporting
    • Customer support
    Read full review
    Interactions
    No answers on this topic
    Cons
    DataEQ
    • A super-lite "budget" account option for short-term projects.
    Read full review
    Interactions
    No answers on this topic
    Alternatives Considered
    DataEQ
    The local support for us is key, and Amy, our account manager, is a legend. We couldn't be happier with BrandsEye.
    Read full review
    Interactions
    No answers on this topic
    Return on Investment
    DataEQ
    • As I have only been using the software for approximately 3 weeks it is difficult to say.
    Read full review
    Interactions
    No answers on this topic
    ScreenShots

    DataEQ Screenshots

    Screenshot of Various Dashboard WidgetsScreenshot of BrandsEye dashboard

    Interactions Digital Roots Screenshots

    Screenshot of ENGAGE workflow views and feed builder.Screenshot of ENGAGE Performance Tracker reporting dashboard.