Datadog vs. SentinelOne Singularity

A one-stop solution for everything you need. Multiple functionalities are tailored to meet specific business needs. Logs are essential for any business, and Datadog manages logs effectively. Rum sessions are something new to me and have given us a new perspective on how to reverse engineer issues that we see for our customers.

Incentivized

It works extremely well for investigating the root cause analysis of events because you can see so much detail into what was happening before, after, and around the detective incident. A weak point would be when the AI gets a little over-aggressive or doesn’t quite understand the use case for specific tools. Our RMM tool was detected as a pup.

• Create Dashboards as per application, environments, and Custom metrics in one panel.
• Log aggregation, one-stop Application monitoring tools for the whole infrastructure.
• Playbooks, SLA definition, success and error quotas, request visualizations.
• DB monitoring, Serverless stack monitoring.
• Alerting of Production incidents so we can quickly resolve the issues on time.

Incentivized

• SentinelOne provides excellent protection against known and unknown attacks to our endpoints.
• The recovery option provides a fast, first line of defense against ransomware and other system damaging attacks.
• SentinelOne requires minimal administrative support making it a very cost effective and efficient solution.

Incentivized

• Alert windows cause lag in notifications (e.g. if the alert window is X errors in 1 hour, we won't get alerted until the end of the 1 hour range)
• I would appreciate more supportive examples for how to filter and view metrics in the explorer
• I would like a more clear interface for metrics that are missing in a time frame, rather than only showing tags/etc. for metrics that were collected within the currently viewed time frame

Incentivized

• Possibly for compatibility with legacy Windows OS's and non Windows OS's.
• Some settings are greyed out and unable to change but I believe this is to protect you from making a bad configuration change.
• Could do better with reporting at the base level subscription.

Incentivized

Reliable for simple installation and above all efficient

Incentivized

Datadog's user interface is quite friendly and easy to navigate. With menus clearly categorized, and ability to bookmark important dashboards, one can easily find what they're looking for. For dashboards, ability to move and resize visualizations and group them, is really helpful to organize dashboards. Automatic suggestions from Datadog for important visualizations based on the metrics and logs would provide another level of ease of use.

Incentivized

There are some minor issues with the platform that can be mildly frustrating, but the overall performance, peace of mind, and ROI make it worth using. The management console is intuitive and easy to learn, the endpoint clients are simple but give IT professionals enough data to make management easy and simple

Incentivized

The support team usually gets it right. We did have a rather complicate issue setting up monitoring on a domain controller. However, they are usually responsive and helpful over chat. The downside would be I don’t think they have any phone support. If that is important to you this might not be a good fit.

Incentivized

Their support is good and quick to respond. The one issue we faced was when a non-protection issue arose there was a lot of dancing around trying to figure things out. This was frustrating as it took significantly longer to figure out issues. Lots of repetitive log gathers, screen caps, uninstalls that never seemed to resolve issues. Eventually, the product would be updated and the issue seemed to be resolved, but seemed to be the only solution.

Incentivized

I selected Datadog because of its features and the wide range of integration support. As I already told it supports more that 600+ integrations which helps and organization to keep everything in a single place and also its AI feature which is reducing the time for root cause analysis. Its custom dashboards features which helps us to visualize the data in a more attractive way.

Incentivized

In the distant past we had used iSensor through Dell. I can't say much about iSensor because we never really had it show any incidents or activity or reports. It might be better these days but from what I can tell, SentinelOne is the Gold Standard currently.

Incentivized

• Saved us (time & money) from developing our own monitoring utilities that would pale in comparison
• Alerts allow us to remedy issues before our customers even know about them
• Tracking resource usage over time allows us to better plan for future needs, before it becomes a pain-point.

Incentivized

• SentinelOne has already proved its value by stopping attacks that would have gone otherwise unnoticed until much later in their infection process.
• The Vigilance team has provided quick response to threats that were not easily contained via the automated response SentinelOne's agents provide. This has given us a significant piece of mind.

Incentivized