TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Datadog

    Score8.4 out of 10
    N/ADatadog is a monitoring service for IT, Dev and Ops teams who write and run applications at scale, and want to turn the massive amounts of data produced by their apps, tools and services into actionable insight.

    $18

    per month per host

    Rapid7 InsightOps

    Score9.4 out of 10
    N/ARapid7 InsightOps (formerly Logentries) allows users to collect data from any source, in any format. Search and analyze logs using simple keywords or analytic functions to find answers.N/A
    Pricing
    DatadogRapid7 InsightOps
    Editions & Modules
    Log Management
    $1.27
    per month (billed annually) per host
    Infrastructure
    $15.00
    per month (billed annually) per host
    Standard
    $18
    per month per host
    Enterprise
    $27
    per month per host
    DevSecOps Pro
    $27
    per month per host
    APM
    $31.00
    per month (billed annually) per host
    DevSecOps Enterprise
    $41
    per month per host
    No answers on this topic
    Offerings
    Pricing Offerings
    DatadogRapid7 InsightOps
    Free Trial
    YesNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional DetailsDiscount available for annual pricing. Multi-Year/Volume discounts available (500+ hosts/mo).—
    More Pricing Information
    Community Pulse
    DatadogRapid7 InsightOps
    Considered Both Products
    Datadog
    No answer on this topic
    Rapid7
    No answer on this topic
    Key User Insights
    Would buy again
    95%
    Would buy again
    21 Answers
    No answers on this topic
    Delivers good value for the price
    95%
    Delivers good value for the price
    19 Answers
    No answers on this topic
    Happy with the feature set
    100%
    Happy with the feature set
    22 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    14 Answers
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    14 Answers
    No answers on this topic
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    NetBrain Technologies
    Score9.2 out of 10
    SolarWinds Loggly
    Score5.1 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    DatadogRapid7 InsightOps
    Likelihood to Recommend
    9.0
    (22 ratings)
    10.0
    (1 ratings)
    Usability
    10.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    8.9
    (6 ratings)
    -
    (0 ratings)
    User Testimonials
    DatadogRapid7 InsightOps
    Likelihood to Recommend
    Datadog
    Datadog works really well with complex microservices architecture like any E-commerce platform which will be having multiple services but they all are interdependent to others so in this scenario Datadog will be best to monitor these as it will show the transactions also between those microservices. If you are using multiple services in your architecture whether it will be cloud services or on prem services Datadog will be the best choice to monitor all those service with in Datadog so that you can see everything in a single place. But if you are having small architecture and few services in that then in that scenario you can use Datadog but it will be little costly as compared to other but obviously the features are very well.
    Incentivized
    Read full review
    Rapid7
    Rapid7 InsightOps has been able to highlight threats that we have been able to mitigate. It has given us data enriched graphs that can be used by technical staff to assist in strengthening our defenses against cyber threat actors It also has given us data that can be used by nontechnical staff and management for strategic decision making
    Incentivized
    Read full review
    Pros
    Datadog
    • Create Dashboards as per application, environments, and Custom metrics in one panel.
    • Log aggregation, one-stop Application monitoring tools for the whole infrastructure.
    • Playbooks, SLA definition, success and error quotas, request visualizations.
    • DB monitoring, Serverless stack monitoring.
    • Alerting of Production incidents so we can quickly resolve the issues on time.
    Incentivized
    Read full review
    Rapid7
    • Log Consilidation
    • Threat Analysis
    • Alerting
    Incentivized
    Read full review
    Cons
    Datadog
    • Alert windows cause lag in notifications (e.g. if the alert window is X errors in 1 hour, we won't get alerted until the end of the 1 hour range)
    • I would appreciate more supportive examples for how to filter and view metrics in the explorer
    • I would like a more clear interface for metrics that are missing in a time frame, rather than only showing tags/etc. for metrics that were collected within the currently viewed time frame
    Incentivized
    Read full review
    Rapid7
    No answers on this topic
    Usability
    Datadog
    There is some room for improvement, but the Datadog team sends out updates frequently, and the UI is user-friendly for engineers, with no significant loading issues or region-specific problems. That was one of the key reasons we preferred Datadog; our company has employees worldwide, and it wasn't difficult to transition to the tool.
    Incentivized
    Read full review
    Rapid7
    No answers on this topic
    Support Rating
    Datadog
    The support team usually gets it right. We did have a rather complicate issue setting up monitoring on a domain controller. However, they are usually responsive and helpful over chat. The downside would be I don’t think they have any phone support. If that is important to you this might not be a good fit.
    Incentivized
    Read full review
    Rapid7
    No answers on this topic
    Alternatives Considered
    Datadog
    We are still trying other products, but people still like Datadog. After setting up a dashboard, it's great for monitoring instances on Datadog. Also, the DevOps team had a good time setting up Datadog. It means Datadog was way easier to set up compared to those others.
    Incentivized
    Read full review
    Rapid7
    Rapid7 InsightOps has much deeper integration and logging capabilities and has made the Rapid7 InsightOpssecurity of our environment an ongoing improvement. We use InsightOps' Search capabilities to discover precise, contextual information about our infrastructure. We have set up automatic notifications when important events happen within our network and domain. Rapid7 InsightOps has allowed us to create Dashboard visualizations based on our data to gain better insight into what is going on.
    Incentivized
    Read full review
    Return on Investment
    Datadog
    • Saved us (time & money) from developing our own monitoring utilities that would pale in comparison
    • Alerts allow us to remedy issues before our customers even know about them
    • Tracking resource usage over time allows us to better plan for future needs, before it becomes a pain-point.
    Incentivized
    Read full review
    Rapid7
    • Dashboards for easy identification of trends and analysis
    • Freed up staff time for other duties
    Incentivized
    Read full review
    ScreenShots

    Datadog Screenshots

    Screenshot of the out-of-the-box and customizable monitoring dashboards.Screenshot of Datadog's collaboration features, where users can discuss issues in-context with production data, annotate changes and notify their teams, see who responded to that alert before, and discover what was done to fix it.Screenshot of where Datadog unifies traces, metrics, and logs—the three pillars of observability.Screenshot of some of Datadog's 400+ built-in integrations.Screenshot of Datadog's Service Map, which decomposes an application into all its component services and draws the observed dependencies between these services in real timeScreenshot of centralized log data, pulled from any source.