Datadog vs. LogRhythm NextGen SIEM Platform

A one-stop solution for everything you need. Multiple functionalities are tailored to meet specific business needs. Logs are essential for any business, and Datadog manages logs effectively. Rum sessions are something new to me and have given us a new perspective on how to reverse engineer issues that we see for our customers.

Incentivized

LogRhythm is good for providing a comprehensive view of the environment. It gives a great outline of whatever is going on in our servers and systems regarding security malfunctions. The SIEM sends real-time notifications when there are some occurrences; like creating a new user and inappropriate login attempts. It also avails a good use case that meets our HIPAA compliance.

Incentivized

• Create Dashboards as per application, environments, and Custom metrics in one panel.
• Log aggregation, one-stop Application monitoring tools for the whole infrastructure.
• Playbooks, SLA definition, success and error quotas, request visualizations.
• DB monitoring, Serverless stack monitoring.
• Alerting of Production incidents so we can quickly resolve the issues on time.

Incentivized

• LogRhythm is a great SIEM to learn content on because the building blocks are very intuitive and easy to implement. All of the concepts relevant to content development are literally represented as drag and drop building blocks that can be easily manipulated.
• The statistical building blocks contain powerful anomaly detection capabilities that are extremely difficult to implement in other SIEMs or not possible at all.
• LogRhythm does better event classification than any other SIEM by far. My team typically drops all classification schemes from default installations of SIEMs and rebuilds them from scratch. I can actually use LogRhythms event classifications in rules without worrying about excessive partial matches or correlating unwanted events.

Incentivized

• Alert windows cause lag in notifications (e.g. if the alert window is X errors in 1 hour, we won't get alerted until the end of the 1 hour range)
• I would appreciate more supportive examples for how to filter and view metrics in the explorer
• I would like a more clear interface for metrics that are missing in a time frame, rather than only showing tags/etc. for metrics that were collected within the currently viewed time frame

Incentivized

• While searching for log events is quick, the interface isn't as user-friendly as other SIEM products.
• Many of the administrative/management functions are only available through the full LogRhythm desktop console, not through the web console.
• The LogRhythm agent, when used for FIM and RIM, is very memory intensive.

Incentivized

LogRhythm is focused on SIEM. That is their core business. Cost of operations, feature set and ease of use. The Log Rhythm support team is outstanding. Overall reliability is good. Reporting module needs some improvement and LR is promising that there will be significant improvements in future releases.

Incentivized

Datadog's user interface is quite friendly and easy to navigate. With menus clearly categorized, and ability to bookmark important dashboards, one can easily find what they're looking for. For dashboards, ability to move and resize visualizations and group them, is really helpful to organize dashboards. Automatic suggestions from Datadog for important visualizations based on the metrics and logs would provide another level of ease of use.

Incentivized

LogRhythm does a rather decent job of making the functionality advanced (allowing for advanced keyword & field searching, use of "AND" as well as "OR" statements in the search bar) while keeping it accessible (by not requiring a specific syntax to do quick searches). This combined with a user interface that has headings and labels that are intuitive is very helpful.

Incentivized

The support team usually gets it right. We did have a rather complicate issue setting up monitoring on a domain controller. However, they are usually responsive and helpful over chat. The downside would be I don’t think they have any phone support. If that is important to you this might not be a good fit.

Incentivized

Support has always been fantastic for this product compared to many other support providers I've worked with. They are always very friendly and seem to be well trained and knowledgeable and never have to wait long for a solution. We usually get the issue fixed in the first call, but also we really haven't had to use support a ton so that's also a plus

Incentivized

• Buy professional services.
• Buy and implement the system if possible.
• Remember that the end point log configuration may require other teams in your company to assist you in getting the desired logs from all resources.
• Attend the end user and daily operations training after a period of usage so you are not overwhelmed with information on concepts not yet seen.
• Don't be afraid to call for help during your first months of use.
• Don't close any ticket until you are sure the expected results are verified.
• Use the community forums to discuss issues with your peers.
• Watch the training videos offered by L R University.

Incentivized

I selected Datadog because of its features and the wide range of integration support. As I already told it supports more that 600+ integrations which helps and organization to keep everything in a single place and also its AI feature which is reducing the time for root cause analysis. Its custom dashboards features which helps us to visualize the data in a more attractive way.

Incentivized

The only thing we chose LogRhythm NextGen SIEM Platform for is to allow the Security Analysts to work on the dashboards which don't know much about programming and query languages but has good intuition about cyber-security. It is easy to get hands-on compared to Splunk, which has an initial learning curve before being able to start harnessing its true power. Also, the ticketing system is quite fancy and somehow shows us the recent tickets that we need to jump on, which is not in Splunk.

Incentivized

• Saved us (time & money) from developing our own monitoring utilities that would pale in comparison
• Alerts allow us to remedy issues before our customers even know about them
• Tracking resource usage over time allows us to better plan for future needs, before it becomes a pain-point.

Incentivized

• We were able to retire a few older log collection platforms that we had in house. There were 2-3 systems doing the job of LogRhythm.
• We were able to bring some part of the analysis of events back in house and not rely on third party MSS.

Incentivized