Datadog vs. IDERA SQL Diagnostic Manager for SQL Server

A one-stop solution for everything you need. Multiple functionalities are tailored to meet specific business needs. Logs are essential for any business, and Datadog manages logs effectively. Rum sessions are something new to me and have given us a new perspective on how to reverse engineer issues that we see for our customers.

Incentivized

If you have several SQL servers and don't have a lot of time or resources to constantly monitor them, SQLdm will be very helpful. For one or two servers, it might be overkill. All of our servers are virtual, so having a tool that can monitor host metrics as well as guest metrics is a plus as well.

Incentivized

• Create Dashboards as per application, environments, and Custom metrics in one panel.
• Log aggregation, one-stop Application monitoring tools for the whole infrastructure.
• Playbooks, SLA definition, success and error quotas, request visualizations.
• DB monitoring, Serverless stack monitoring.
• Alerting of Production incidents so we can quickly resolve the issues on time.

Incentivized

• SQL Server Monitoring
• Alerts
• Diagnostics

Incentivized

• Alert windows cause lag in notifications (e.g. if the alert window is X errors in 1 hour, we won't get alerted until the end of the 1 hour range)
• I would appreciate more supportive examples for how to filter and view metrics in the explorer
• I would like a more clear interface for metrics that are missing in a time frame, rather than only showing tags/etc. for metrics that were collected within the currently viewed time frame

Incentivized

• While there is reporting present in the app, I don't find it to be very configurable. I eventually pointed our reporting software at the SQLdm database so I could craft my own reporting. The reporting that's there is sufficient for a lot of things, but for more detailed analysis and trending, it's a little light
• The config right out of the box feels a little heavy to me. It leans towards the side of over monitoring and over notifying. For example, I view "critical" alerts as those that I'd want to be woken up at 3am for. After a fresh install, I felt like I was getting so many "critical" alerts that I was starting to ignore them. I had to spend a good bit of time tweaking.
• Sometimes the interface seems laggy. Switching between individual servers and switching screens can take what feels like a long time. I'm not sure if it's the way I have the client configured or something up with my machine, but this app in particular feels slower than it should.

Incentivized

Datadog's user interface is quite friendly and easy to navigate. With menus clearly categorized, and ability to bookmark important dashboards, one can easily find what they're looking for. For dashboards, ability to move and resize visualizations and group them, is really helpful to organize dashboards. Automatic suggestions from Datadog for important visualizations based on the metrics and logs would provide another level of ease of use.

Incentivized

The support team usually gets it right. We did have a rather complicate issue setting up monitoring on a domain controller. However, they are usually responsive and helpful over chat. The downside would be I don’t think they have any phone support. If that is important to you this might not be a good fit.

Incentivized

I selected Datadog because of its features and the wide range of integration support. As I already told it supports more that 600+ integrations which helps and organization to keep everything in a single place and also its AI feature which is reducing the time for root cause analysis. Its custom dashboards features which helps us to visualize the data in a more attractive way.

Incentivized

IDERA SQL Diagnostic Manager for SQL, Redgate SQL, and MonitorLogicMonitor are similar products to each other. We decided on IDERA SQL Diagnostic Manager for SQL because our experience with locating heavy queries has been very good and it provides real-time monitoring of all servers and databases. It also allows you to have a large volume of historical data which allows you to analyze trends in the databases.

Incentivized

• Saved us (time & money) from developing our own monitoring utilities that would pale in comparison
• Alerts allow us to remedy issues before our customers even know about them
• Tracking resource usage over time allows us to better plan for future needs, before it becomes a pain-point.

Incentivized

• Quickly identify issues around deadlocks and blocking. Quickly allowing for resolution
• Quickly and easily enable automation around issues so we can reduce the amount of time it takes for resolution of issues
• Having built-in tools to view things such as index fragmentation--allows you to quickly find correlations in performance issues

Incentivized