Datadog vs. IBM Cloudability

A one-stop solution for everything you need. Multiple functionalities are tailored to meet specific business needs. Logs are essential for any business, and Datadog manages logs effectively. Rum sessions are something new to me and have given us a new perspective on how to reverse engineer issues that we see for our customers.

Incentivized

Good tool to start FinOps journey in a medium sized (or above) company. Currently missing AI capabilities that are now available with a lot of FinOps vendors in the market. Also, apptio currently does not have FOCUS dataset nomenclature, that can be worked upon.

Incentivized

• Create Dashboards as per application, environments, and Custom metrics in one panel.
• Log aggregation, one-stop Application monitoring tools for the whole infrastructure.
• Playbooks, SLA definition, success and error quotas, request visualizations.
• DB monitoring, Serverless stack monitoring.
• Alerting of Production incidents so we can quickly resolve the issues on time.

Incentivized

• It shows the visibility into the cost and a single pane of glass for all of our cloud providers, multiple products in those multi-cloud. So it shows us our spending across the cloud by vendor, by product, and by all the tags that we have in the cloud. So it gives us visibility into many different directions in our cost.

Incentivized

• Alert windows cause lag in notifications (e.g. if the alert window is X errors in 1 hour, we won't get alerted until the end of the 1 hour range)
• I would appreciate more supportive examples for how to filter and view metrics in the explorer
• I would like a more clear interface for metrics that are missing in a time frame, rather than only showing tags/etc. for metrics that were collected within the currently viewed time frame

Incentivized

• It would be good to see if it offers integrations with wide variety of tools like Service NOW, MS Teams, DataDog, Slack and also with cloud native Notification services like SNS etc.
• It would be great if Apptio cloudability provides comprehensive documentation and training
• There is scope for improvement on Enhanced cost optimization Algorithms.

Incentivized

We decided to build our own home-grown FinOps tool, but the results of the proof of concept were very promising.

Incentivized

Datadog's user interface is quite friendly and easy to navigate. With menus clearly categorized, and ability to bookmark important dashboards, one can easily find what they're looking for. For dashboards, ability to move and resize visualizations and group them, is really helpful to organize dashboards. Automatic suggestions from Datadog for important visualizations based on the metrics and logs would provide another level of ease of use.

Incentivized

Very strong tool, nearly as clunky as older tools like CloudCheckr and much more fully featured than newer tools like Pileus. It's easy to get started with drilling into data for experienced FinOps users; others end users have a learning curve, but I don't think that's specific to Apptio Cloudability. The biggest drawback I find is the tool is buggier than others (e.g. CloudHealth), and constantly having to refresh a browser makes for a poor user experience.

Incentivized

Only been 1 or 2 occaisions when not available, in 3 years

Incentivized

Afternoons tend to be a little slower, due to US traffic I assume

Incentivized

The support team usually gets it right. We did have a rather complicate issue setting up monitoring on a domain controller. However, they are usually responsive and helpful over chat. The downside would be I don’t think they have any phone support. If that is important to you this might not be a good fit.

Incentivized

While there have been few support cases where the experience was good. But in multiple support cases it's firstly delayed and even after weeks or months of time, team is not able to provide us with the RCA of the issue. All they are claiming is the issue is now fixed which I still see coming back after few days or weeks as we've never identified and addressed the root cause.

Incentivized

Training was adequate, but the real learning begins when you start using the product, like most things. All major functions were covered so as an entry point, was a good introduction to the product. The training pace was good as well, the areas were covered in decent depth, without being too much of an information overload.

Incentivized

Within months

I selected Datadog because of its features and the wide range of integration support. As I already told it supports more that 600+ integrations which helps and organization to keep everything in a single place and also its AI feature which is reducing the time for root cause analysis. Its custom dashboards features which helps us to visualize the data in a more attractive way.

Incentivized

I like IBM Cloudability compared to IBM SPSS Statistics because I think SPSS is a bit outdated. In my opinion, IBM Cloudability is more modern and helps present data better than SPSS could. Compared to Microsoft 365, I would say they are about even. One thing I like about Microsoft 365 compared to IBM Cloudability is data manipulation is a bit easier with formulas which I can't say I have been able to do with IBM Cloudability.

Incentivized

Works as designed

Incentivized

• Saved us (time & money) from developing our own monitoring utilities that would pale in comparison
• Alerts allow us to remedy issues before our customers even know about them
• Tracking resource usage over time allows us to better plan for future needs, before it becomes a pain-point.

Incentivized

• Apptio Cloudability has enabled us to charge back 100% of our cloud spend to our business users and on an automated basis through the use of ApptioOne
• Apptio Cloudability's transparency and metrics have enabled us to save millions of dollars in cloud spend across our user base.

Incentivized