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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Datadog

    Score8.4 out of 10
    N/ADatadog is a monitoring service for IT, Dev and Ops teams who write and run applications at scale, and want to turn the massive amounts of data produced by their apps, tools and services into actionable insight.

    $18

    per month per host

    Freshping (discontinued)

    Score7.4 out of 10
    N/AFreshping was a website uptime monitoring tool with free and enterprise editions, from Freshworks. The product is no longer available to new customers.

    $11

    per month, billed annually

    Pricing
    DatadogFreshping (discontinued)
    Editions & Modules
    Log Management
    $1.27
    per month (billed annually) per host
    Infrastructure
    $15.00
    per month (billed annually) per host
    Standard
    $18
    per month per host
    Enterprise
    $27
    per month per host
    DevSecOps Pro
    $27
    per month per host
    APM
    $31.00
    per month (billed annually) per host
    DevSecOps Enterprise
    $41
    per month per host
    Blossom - 60 checks (can add more checks)
    $11.00
    per month, billed annually
    Garden - 80 checks (can add more checks)
    $36.00
    per month, billed annually
    Sprout
    Free
    50 checks (none additional)
    Offerings
    Pricing Offerings
    DatadogFreshping (discontinued)
    Free Trial
    YesNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional DetailsDiscount available for annual pricing. Multi-Year/Volume discounts available (500+ hosts/mo).Every additional 10 checks - $8/month billed annually
    More Pricing Information
    Community Pulse
    DatadogFreshping (discontinued)
    Considered Both Products
    Datadog
    No answer on this topic
    Discontinued Products
    No answer on this topic
    Key User Insights
    Would buy again
    95%
    Would buy again
    21 Answers
    No answers on this topic
    Delivers good value for the price
    95%
    Delivers good value for the price
    19 Answers
    No answers on this topic
    Happy with the feature set
    100%
    Happy with the feature set
    22 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    14 Answers
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    14 Answers
    No answers on this topic
    Features
    DatadogFreshping (discontinued)
    Monitoring Tasks
    Comparison of Monitoring Tasks features of Datadog and Freshping (discontinued)
    Feature
    Datadog
    -
    Ratings
    Freshping (discontinued)
    4.8
    2 Ratings
    47% below category average
    Remote monitoring00 Ratings7.52 Ratings
    Network device monitoring00 Ratings2.01 Ratings
    Multiple Server Monitoring00 Ratings4.52 Ratings
    Multi-device monitoring00 Ratings2.01 Ratings
    Automated alerts and notifications00 Ratings8.02 Ratings
    Management Tasks
    Comparison of Management Tasks features of Datadog and Freshping (discontinued)
    Feature
    Datadog
    -
    Ratings
    Freshping (discontinued)
    8.0
    1 Ratings
    8% above category average
    Policy-based automation00 Ratings8.01 Ratings
    Reporting
    Comparison of Reporting features of Datadog and Freshping (discontinued)
    Feature
    Datadog
    -
    Ratings
    Freshping (discontinued)
    6.2
    2 Ratings
    20% below category average
    Performance data reports00 Ratings8.02 Ratings
    Customizable reporting00 Ratings4.01 Ratings
    Data visualization00 Ratings6.52 Ratings
    Best Alternatives
    DatadogFreshping (discontinued)
    Small Businesses
    Amazon CloudWatch
    Score8.2 out of 10
    No answers on this topic
    Medium-sized Companies
    Sumo Logic
    Score9.5 out of 10
    ManageEngine ADAudit Plus
    Score9.2 out of 10
    Enterprises
    NetBrain Technologies
    Score9.2 out of 10
    ManageEngine Site24x7
    Score9.8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    DatadogFreshping (discontinued)
    Likelihood to Recommend
    9.0
    (22 ratings)
    7.5
    (2 ratings)
    Usability
    10.0
    (1 ratings)
    9.0
    (2 ratings)
    Support Rating
    8.9
    (6 ratings)
    10.0
    (2 ratings)
    User Testimonials
    DatadogFreshping (discontinued)
    Likelihood to Recommend
    Datadog
    Datadog works really well with complex microservices architecture like any E-commerce platform which will be having multiple services but they all are interdependent to others so in this scenario Datadog will be best to monitor these as it will show the transactions also between those microservices. If you are using multiple services in your architecture whether it will be cloud services or on prem services Datadog will be the best choice to monitor all those service with in Datadog so that you can see everything in a single place. But if you are having small architecture and few services in that then in that scenario you can use Datadog but it will be little costly as compared to other but obviously the features are very well.
    Incentivized
    Read full review
    Discontinued Products
    Freshing is well suited for user-facing systems, the systems they directly use. It also serves as nice eye-candy for them to look at. It does not monitor internal IT systems as well as we had hoped, so we use other tools to monitor those systems.
    Incentivized
    Read full review
    Pros
    Datadog
    • Create Dashboards as per application, environments, and Custom metrics in one panel.
    • Log aggregation, one-stop Application monitoring tools for the whole infrastructure.
    • Playbooks, SLA definition, success and error quotas, request visualizations.
    • DB monitoring, Serverless stack monitoring.
    • Alerting of Production incidents so we can quickly resolve the issues on time.
    Incentivized
    Read full review
    Discontinued Products
    • The UI is neat. It's very easy to use, and with lots of information.
    • It's very easy to set up.
    • The "badge" feature is interesting for showing up on institutional website.
    Incentivized
    Read full review
    Cons
    Datadog
    • Alert windows cause lag in notifications (e.g. if the alert window is X errors in 1 hour, we won't get alerted until the end of the 1 hour range)
    • I would appreciate more supportive examples for how to filter and view metrics in the explorer
    • I would like a more clear interface for metrics that are missing in a time frame, rather than only showing tags/etc. for metrics that were collected within the currently viewed time frame
    Incentivized
    Read full review
    Discontinued Products
    • Better integration with Freshservice to generate tickets
    • Monitor internal systems
    • Better ability to customize
    Incentivized
    Read full review
    Usability
    Datadog
    There is some room for improvement, but the Datadog team sends out updates frequently, and the UI is user-friendly for engineers, with no significant loading issues or region-specific problems. That was one of the key reasons we preferred Datadog; our company has employees worldwide, and it wasn't difficult to transition to the tool.
    Incentivized
    Read full review
    Discontinued Products
    It's perfectly easy and straightforward to use. There's no need to read documentation, you just register and will surely be able to configure whatever monitor you want to set up. It's also very easy to use other features like the status page, reporting, alerts, etc.
    Incentivized
    Read full review
    Support Rating
    Datadog
    The support team usually gets it right. We did have a rather complicate issue setting up monitoring on a domain controller. However, they are usually responsive and helpful over chat. The downside would be I don’t think they have any phone support. If that is important to you this might not be a good fit.
    Incentivized
    Read full review
    Discontinued Products
    To date we have had no need of support from Freshping, it has just been that easy to use. It is highly intuitive and self-explanatory.
    Incentivized
    Read full review
    Alternatives Considered
    Datadog
    We are still trying other products, but people still like Datadog. After setting up a dashboard, it's great for monitoring instances on Datadog. Also, the DevOps team had a good time setting up Datadog. It means Datadog was way easier to set up compared to those others.
    Incentivized
    Read full review
    Discontinued Products
    We use Uptime Robot, and also some internal health checks, which report directly to our emails and chat applications. They all work "pretty fine," but unfortunately all of them have had some false positives or missed some minor downtime, so as for us, it doesn't add too much overhead, and we prefer to use several. I would say all the ones mentioned are good for the job.
    Incentivized
    Read full review
    Return on Investment
    Datadog
    • Saved us (time & money) from developing our own monitoring utilities that would pale in comparison
    • Alerts allow us to remedy issues before our customers even know about them
    • Tracking resource usage over time allows us to better plan for future needs, before it becomes a pain-point.
    Incentivized
    Read full review
    Discontinued Products
    • Good visual for end users
    • Adds another check to verify uptime/outages
    • Cost for us was free, so we had nothing to lose by adding it
    Incentivized
    Read full review
    ScreenShots

    Datadog Screenshots

    Screenshot of the out-of-the-box and customizable monitoring dashboards.Screenshot of Datadog's collaboration features, where users can discuss issues in-context with production data, annotate changes and notify their teams, see who responded to that alert before, and discover what was done to fix it.Screenshot of where Datadog unifies traces, metrics, and logs—the three pillars of observability.Screenshot of some of Datadog's 400+ built-in integrations.Screenshot of Datadog's Service Map, which decomposes an application into all its component services and draws the observed dependencies between these services in real timeScreenshot of centralized log data, pulled from any source.