Datadog vs. eG Enterprise

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Datadog
Score 8.4 out of 10
N/A
Datadog is a monitoring service for IT, Dev and Ops teams who write and run applications at scale, and want to turn the massive amounts of data produced by their apps, tools and services into actionable insight.
$1.27
per month (billed annually) per host
eG Enterprise
Score 9.1 out of 10
N/A
eG Enterprise is a converged application and infrastructure monitoring solution that enables organizations to ensure peak performance of their business-critical applications and IT services. The vendor’s value proposition is that with eG Enterprise, users can monitor every layer and every tier of the IT infrastructure and connect performance insights across applications, user experience, business transactions, databases, servers, hypervisors, virtual desktops, storage and network devices, and…N/A
Pricing
DatadogeG Enterprise
Editions & Modules
Log Management
$1.27
per month (billed annually) per host
Infrastructure
$15.00
per month (billed annually) per host
Standard
$18
per month per host
Enterprise
$27
per month per host
DevSecOps Pro
$27
per month per host
APM
$31.00
per month (billed annually) per host
DevSecOps Enterprise
$41
per month per host
No answers on this topic
Offerings
Pricing Offerings
DatadogeG Enterprise
Free Trial
YesYes
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeOptionalNo setup fee
Additional DetailsDiscount available for annual pricing. Multi-Year/Volume discounts available (500+ hosts/mo).Please contact info@eginnovations.com to learn more about pricing.
More Pricing Information
Community Pulse
DatadogeG Enterprise
Features
DatadogeG Enterprise
Application Performance Management
Comparison of Application Performance Management features of Product A and Product B
Datadog
-
Ratings
eG Enterprise
8.8
Ratings
14% above category average
Application monitoring00 Ratings9.50 Ratings
Database monitoring00 Ratings8.50 Ratings
Threshold alerts00 Ratings8.50 Ratings
Predictive capabilities00 Ratings8.00 Ratings
Application performance management console00 Ratings8.00 Ratings
Collaboration tools00 Ratings8.50 Ratings
Out-of-the box templates to monitor applications00 Ratings9.00 Ratings
Application dependency mapping and thresholding00 Ratings9.00 Ratings
Virtualization monitoring00 Ratings10.00 Ratings
Server availability and performance monitoring00 Ratings8.50 Ratings
Server usage monitoring and capacity forecasting00 Ratings9.00 Ratings
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User Ratings
DatadogeG Enterprise
Likelihood to Recommend
9.0
(0 ratings)
8.0
(0 ratings)
Usability
10.0
(0 ratings)
-
(0 ratings)
Support Rating
8.9
(0 ratings)
-
(0 ratings)
User Testimonials
DatadogeG Enterprise
Likelihood to Recommend
A one-stop solution for everything you need. Multiple functionalities are tailored to meet specific business needs. Logs are essential for any business, and Datadog manages logs effectively. Rum sessions are something new to me and have given us a new perspective on how to reverse engineer issues that we see for our customers.
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eG Enterprise has brimming monitoring potentiality; it monitors servers, applications, networks, and basically the entire infrastructure. It is a comprehensive and flexible monitoring tool with deep app diagnostic capabilities. It reports slowing down of apps and isolates the cause of the down trending. The tool is expensive but provides good value for money.
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Pros
  • Create Dashboards as per application, environments, and Custom metrics in one panel.
  • Log aggregation, one-stop Application monitoring tools for the whole infrastructure.
  • Playbooks, SLA definition, success and error quotas, request visualizations.
  • DB monitoring, Serverless stack monitoring.
  • Alerting of Production incidents so we can quickly resolve the issues on time.
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  • Provides extensive visibility beyond the performance of apps and the entire infrastructure.
  • The excellent diagnostic capacities allow us to drill down issues and find their root cause.
  • Good APM capabilities.
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Cons
  • Alert windows cause lag in notifications (e.g. if the alert window is X errors in 1 hour, we won't get alerted until the end of the 1 hour range)
  • I would appreciate more supportive examples for how to filter and view metrics in the explorer
  • I would like a more clear interface for metrics that are missing in a time frame, rather than only showing tags/etc. for metrics that were collected within the currently viewed time frame
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  • eG Enterprise supports only traditional Deployment Architecture on Desktop, Windows server and Linux server
  • Could be Improve in Integration like accepting data from different monitoring tools and perform the data analytics like deduplication correlation etc…
  • I am sure the product is excellent for Technologies monitoring like Citrix, SAP, VMware, Oracle, Nutanix and 0365, Competitive licensing can defiantly give edge
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Usability
Datadog's user interface is quite friendly and easy to navigate. With menus clearly categorized, and ability to bookmark important dashboards, one can easily find what they're looking for. For dashboards, ability to move and resize visualizations and group them, is really helpful to organize dashboards. Automatic suggestions from Datadog for important visualizations based on the metrics and logs would provide another level of ease of use.
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No answers on this topic
Support Rating
The support team usually gets it right. We did have a rather complicate issue setting up monitoring on a domain controller. However, they are usually responsive and helpful over chat. The downside would be I don’t think they have any phone support. If that is important to you this might not be a good fit.
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No answers on this topic
Alternatives Considered
I selected Datadog because of its features and the wide range of integration support. As I already told it supports more that 600+ integrations which helps and organization to keep everything in a single place and also its AI feature which is reducing the time for root cause analysis. Its custom dashboards features which helps us to visualize the data in a more attractive way.
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Its Lacking Synthetic monitoring of VDI user
transactions and also doesn’t comprehensively monitor the technologies like SharePoint, SAP, Exchange etc...
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Return on Investment
  • Saved us (time & money) from developing our own monitoring utilities that would pale in comparison
  • Alerts allow us to remedy issues before our customers even know about them
  • Tracking resource usage over time allows us to better plan for future needs, before it becomes a pain-point.
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  • Deep dive monitoring of VDI environment has defiantly helped to maintain the reliable VDI service for Citrix and VMware Horizon and avoid lot of tickets in my ITSM
  • Product is really good however I believe its bit expensive, eG should rethink on the license cost
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ScreenShots

Datadog Screenshots

Screenshot of the out-of-the-box and customizable monitoring dashboards.Screenshot of Datadog's collaboration features, where users can discuss issues in-context with production data, annotate changes and notify their teams, see who responded to that alert before, and discover what was done to fix it.Screenshot of where Datadog unifies traces, metrics, and logs—the three pillars of observability.Screenshot of some of Datadog's 400+ built-in integrations.Screenshot of Datadog's Service Map, which decomposes an application into all its component services and draws the observed dependencies between these services in real timeScreenshot of centralized log data, pulled from any source.

eG Enterprise Screenshots

Screenshot of Real User Monitoring DashboardScreenshot of Transaction Flow Map - Business Transaction TracingScreenshot of Built-in Application Monitoring Dashboards with Code-Level VisibilityScreenshot of Automated Infrastructure Dependency Mapping and Root Cause DiagnosisScreenshot of Self-Learning Automatic Baseline ThresholdsScreenshot of Out-of-the-Box Reports for Historical Performance Analysis, Capacity Forecasting and Right-Sizing