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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Chartio (discontinued)

    Score7.5 out of 10
    N/AChartio is a visualization tool designed to enable anyone to explore, transform and visualize data on the fly through a drag-and-drop interface. Chartio was acquired by Atlassian in February 2021 so that it's capabilities could be integrated into the Atlassian product portfolio's capabilities. Chartio is no longer available to new customers, standalone. Existing customers must migrate to alternatives by March 2022, when the service will be retired.

    $40

    per user/per month

    Datadeck

    Score6.7 out of 10
    N/ADatadeck aims to put everyone in sync with beautiful dashboards of all your data sources.N/A
    Pricing
    Chartio (discontinued)Datadeck
    Editions & Modules
    Starter
    $40
    per user/per month
    Professional
    $60
    per user/per month
    Organization
    Contact sales team
    No answers on this topic
    Offerings
    Pricing Offerings
    Chartio (discontinued)Datadeck
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Features
    Chartio (discontinued)Datadeck
    BI Standard Reporting
    Comparison of BI Standard Reporting features of Chartio (discontinued) and Datadeck
    Feature
    Chartio (discontinued)
    6.0
    18 Ratings
    33% below category average
    Datadeck
    8.8
    4 Ratings
    8% above category average
    Pixel Perfect reports3.614 Ratings9.04 Ratings
    Customizable dashboards7.718 Ratings8.34 Ratings
    Report Formatting Templates6.714 Ratings9.14 Ratings
    Ad-hoc Reporting
    Comparison of Ad-hoc Reporting features of Chartio (discontinued) and Datadeck
    Feature
    Chartio (discontinued)
    5.7
    14 Ratings
    33% below category average
    Datadeck
    8.3
    4 Ratings
    3% above category average
    Drill-down analysis6.913 Ratings7.64 Ratings
    Formatting capabilities6.112 Ratings8.04 Ratings
    Integration with R or other statistical packages3.15 Ratings8.43 Ratings
    Report sharing and collaboration6.513 Ratings9.44 Ratings
    Report Output and Scheduling
    Comparison of Report Output and Scheduling features of Chartio (discontinued) and Datadeck
    Feature
    Chartio (discontinued)
    3.4
    17 Ratings
    85% below category average
    Datadeck
    8.7
    4 Ratings
    5% above category average
    Publish to Web2.79 Ratings9.13 Ratings
    Publish to PDF6.117 Ratings8.74 Ratings
    Report Versioning2.05 Ratings8.34 Ratings
    Report Delivery Scheduling2.712 Ratings8.73 Ratings
    Delivery to Remote Servers00 Ratings8.73 Ratings
    Data Discovery and Visualization
    Comparison of Data Discovery and Visualization features of Chartio (discontinued) and Datadeck
    Feature
    Chartio (discontinued)
    7.5
    15 Ratings
    8% below category average
    Datadeck
    8.9
    4 Ratings
    11% above category average
    Pre-built visualization formats (heatmaps, scatter plots etc.)7.215 Ratings9.14 Ratings
    Location Analytics / Geographic Visualization7.212 Ratings9.14 Ratings
    Predictive Analytics8.03 Ratings8.74 Ratings
    Access Control and Security
    Comparison of Access Control and Security features of Chartio (discontinued) and Datadeck
    Feature
    Chartio (discontinued)
    -
    Ratings
    Datadeck
    8.8
    4 Ratings
    4% above category average
    Multi-User Support (named login)00 Ratings9.14 Ratings
    Role-Based Security Model00 Ratings8.74 Ratings
    Multiple Access Permission Levels (Create, Read, Delete)00 Ratings9.14 Ratings
    Single Sign-On (SSO)00 Ratings8.33 Ratings
    Mobile Capabilities
    Comparison of Mobile Capabilities features of Chartio (discontinued) and Datadeck
    Feature
    Chartio (discontinued)
    -
    Ratings
    Datadeck
    8.3
    4 Ratings
    6% above category average
    Responsive Design for Web Access00 Ratings8.03 Ratings
    Mobile Application00 Ratings7.63 Ratings
    Dashboard / Report / Visualization Interactivity on Mobile00 Ratings9.44 Ratings
    Application Program Interfaces (APIs) / Embedding
    Comparison of Application Program Interfaces (APIs) / Embedding features of Chartio (discontinued) and Datadeck
    Feature
    Chartio (discontinued)
    -
    Ratings
    Datadeck
    8.5
    4 Ratings
    9% above category average
    REST API00 Ratings8.33 Ratings
    Javascript API00 Ratings8.52 Ratings
    iFrames00 Ratings8.53 Ratings
    Java API00 Ratings8.52 Ratings
    Themeable User Interface (UI)00 Ratings8.73 Ratings
    Customizable Platform (Open Source)00 Ratings8.52 Ratings
    Best Alternatives
    Chartio (discontinued)Datadeck
    Small Businesses
    Looker Studio
    Score7.6 out of 10
    Cyfe
    Score8.8 out of 10
    Medium-sized Companies
    Jet Reports
    Score9.5 out of 10
    Zendesk Explore
    Score8.7 out of 10
    Enterprises
    Grafana
    Score8.7 out of 10
    Jaspersoft Community Edition
    Score9.7 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Chartio (discontinued)Datadeck
    Likelihood to Recommend
    8.0
    (30 ratings)
    9.1
    (4 ratings)
    Likelihood to Renew
    8.0
    (24 ratings)
    -
    (0 ratings)
    Usability
    7.6
    (6 ratings)
    -
    (0 ratings)
    Availability
    8.6
    (2 ratings)
    -
    (0 ratings)
    Performance
    7.3
    (1 ratings)
    -
    (0 ratings)
    Online Training
    8.2
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    7.3
    (1 ratings)
    -
    (0 ratings)
    Data Sharing and Collaboration
    5.0
    (30 ratings)
    7.0
    (1 ratings)
    Data Sources
    6.9
    (30 ratings)
    9.0
    (1 ratings)
    Product Scalability
    6.8
    (2 ratings)
    -
    (0 ratings)
    User Testimonials
    Chartio (discontinued)Datadeck
    Likelihood to Recommend
    Atlassian
    Chartio is a great tool for building presentable dashboards. It can export, you can add read-only access, and it has permissions levels by dashboard for users. There are other data analysis tools that help to analyze the data, but few allow for such a nice presentation
    Read full review
    Beijing Bojinzhihui Internet Technology Co., Ltd.
    DataDeck is an excellent solution for those who need to analyze Google Analytics daily. You can have an exclusive deck for an exclusive GAt account and select the reports and instances needed. No need to go deep into the GA menus anymore. Just pick the info you need and that specify data will be easily available. We feel that sharing the dashboard with our clients does not work well once, sometimes, have difficulties to understand the dashboard and data.
    Incentivized
    Read full review
    Pros
    Atlassian
    • Direct linkage to our databases. Abstracts away the visualization layer so we can focus on the data and the queries.
    • Host of graphs and tools that permits all types of data visualizations.
    • Haven't quite used this yet, but there is a new embedding feature that will be very helpful so that we can embed the charts into a company central dash.
    Read full review
    Beijing Bojinzhihui Internet Technology Co., Ltd.
    • Easy to use without programming skills needed
    • All data under one dashboard
    • Reduces time to locate information
    Incentivized
    Read full review
    Cons
    Atlassian
    • There is not a last full month date range option. You can still get the range that you need, but the dashboards will have to be manually updated to exclusively display one whole month.
    • When building a chart, the area which displays your tables and fields is finite. You can't adjust the size to make it easier to see. They do allow a mouse-over to see the entire name of your table/field, but I would prefer to adjust the width.
    • Once you modify a query in the Custom Query tab, there doesn't seem to be a way to go back to using the U.I.
    Read full review
    Beijing Bojinzhihui Internet Technology Co., Ltd.
    • There are still important pieces missing.
    • The way prices are set is a little strange.
    Incentivized
    Read full review
    Likelihood to Renew
    Atlassian
    Great customer support: You will receive an answer by email usually within 20-30 minutes. Not only that but our CSMs for Chartio go out of their way to help, they have even created charts for some of the less experienced users that wanted an example to work from. We have had nothing but great experiences with this team.
    Incentivized
    Read full review
    Beijing Bojinzhihui Internet Technology Co., Ltd.
    No answers on this topic
    Usability
    Atlassian
    I really like using Chartio. I use it on a daily basis for pulling data from different sources and combining data (the explore tab was a great idea for this use). I think I would give it 8/10 because there needs to be more documentation or maybe blog posts about things people are doing with it. I only have my own ideas about what to do /how to graph things. I know there are some articles, but it would be awesome to have a section on the neat dashboards people are building or how they show data in different ways. Another complaint is how much time it takes to load. I know our databases aren't set up precisely for Chartio and I have been creating data stores. But the data stores have so many more limitations that adds a whole new layer of frustration. Love the product, keep up the good work and the fast fixes.
    Read full review
    Beijing Bojinzhihui Internet Technology Co., Ltd.
    No answers on this topic
    Online Training
    Atlassian
    I use self learning materials. Pretty helpful. I find myself having to go back to the "drilldown" instructions though, and have a hard time finding hidden variables on a dashboard, so perhaps there is room for intuitive improvements (or maybe I'm just being lazy)
    Read full review
    Beijing Bojinzhihui Internet Technology Co., Ltd.
    No answers on this topic
    Alternatives Considered
    Atlassian
    Chartio so far has been the easiest BI tool to setup and has also been the most affordable. There are some other, great, BI tools out there but they were a bit to heavy handed for what we needed. Also - despite the high cost per user in Chartio, the other tools were still more expensive.
    Incentivized
    Read full review
    Beijing Bojinzhihui Internet Technology Co., Ltd.
    DataDeck definitely makes the reading and analyzing data easier than accessing the GA dashboard.
    Incentivized
    Read full review
    Scalability
    Atlassian
    Chartio has worked well as our datawarehouse has rapidly expanded, and the usability/performance hasn't seemed to have suffered. What we haven't yet realized is additional savings from additional users. We have some dashboard needs for users who truly just view of a few charts, and the licensing structure hasn't yet been structured in a way that would support that type of approach...having 50 "core" licenses, and then potentially several hundred view only licenses for partners that would use the application infrequently.
    Read full review
    Beijing Bojinzhihui Internet Technology Co., Ltd.
    No answers on this topic
    Return on Investment
    Atlassian
    No answers on this topic
    Beijing Bojinzhihui Internet Technology Co., Ltd.
    • Datadeck has helped us in achieving our organization goal more faster than previously
    • It has helped us in collecting more data and providing the best results when needed, which makes our work more efficient and systematic
    • It has helped us in analysing our work process and has increased our productivity
    • It has increased our ROI upto 9%
    Incentivized
    Read full review
    ScreenShots

    Chartio (discontinued) Screenshots

    Screenshot of Sample Executive DashboardScreenshot of Sample Zendesk DashboardScreenshot of Chartio's SQL Mode Chart CreatorScreenshot of SQL EditorScreenshot of Query BuilderScreenshot of Data Pipeline