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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Databox

    Score10 out of 10
    N/ADatabox is business intelligence software built for teams that need fast, actionable insights.

    $199

    per month

    Salesforce CRM Analytics

    Score7.1 out of 10
    N/ASalesforce CRM Analytics (formerly Tableau CRM) is a cloud-based business intelligence solutions and analytics software. It provides users with automated data discovery, CRM-connected analytics, top-down views of data, augmented analytics, predictive insights, and customizable data visualization tools.

    $125

    per month

    Pricing
    DataboxSalesforce CRM Analytics
    Editions & Modules
    Professional
    $199
    per month
    Growth
    $499
    per month
    Premium
    $999
    per month
    No answers on this topic
    Offerings
    Pricing Offerings
    DataboxSalesforce CRM Analytics
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details20% discount for annual pricing.—
    More Pricing Information
    Community Pulse
    DataboxSalesforce CRM Analytics
    Considered Both Products
    Databox
    No answer on this topic
    Salesforce
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    63%
    Would buy again
    5 Answers
    Delivers good value for the price
    No answers on this topic
    86%
    Delivers good value for the price
    6 Answers
    Happy with the feature set
    No answers on this topic
    88%
    Happy with the feature set
    7 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    8 Answers
    Implementation went as expected
    No answers on this topic
    100%
    Implementation went as expected
    7 Answers
    Features
    DataboxSalesforce CRM Analytics
    BI Standard Reporting
    Comparison of BI Standard Reporting features of Databox and Salesforce CRM Analytics
    Feature
    Databox
    9.3
    8 Ratings
    13% above category average
    Salesforce CRM Analytics
    8.5
    46 Ratings
    4% above category average
    Pixel Perfect reports10.05 Ratings8.639 Ratings
    Customizable dashboards8.98 Ratings7.646 Ratings
    Report Formatting Templates8.98 Ratings9.244 Ratings
    Ad-hoc Reporting
    Comparison of Ad-hoc Reporting features of Databox and Salesforce CRM Analytics
    Feature
    Databox
    8.6
    8 Ratings
    7% above category average
    Salesforce CRM Analytics
    8.0
    47 Ratings
    1% below category average
    Drill-down analysis8.06 Ratings7.646 Ratings
    Formatting capabilities8.98 Ratings8.446 Ratings
    Integration with R or other statistical packages7.93 Ratings6.835 Ratings
    Report sharing and collaboration9.48 Ratings9.044 Ratings
    Report Output and Scheduling
    Comparison of Report Output and Scheduling features of Databox and Salesforce CRM Analytics
    Feature
    Databox
    8.3
    8 Ratings
    0% below category average
    Salesforce CRM Analytics
    8.5
    45 Ratings
    2% above category average
    Publish to Web8.96 Ratings9.335 Ratings
    Publish to PDF8.97 Ratings9.042 Ratings
    Report Versioning7.74 Ratings8.541 Ratings
    Report Delivery Scheduling8.98 Ratings8.038 Ratings
    Delivery to Remote Servers7.13 Ratings7.732 Ratings
    Data Discovery and Visualization
    Comparison of Data Discovery and Visualization features of Databox and Salesforce CRM Analytics
    Feature
    Databox
    7.7
    7 Ratings
    4% below category average
    Salesforce CRM Analytics
    8.3
    43 Ratings
    4% above category average
    Pre-built visualization formats (heatmaps, scatter plots etc.)8.36 Ratings8.640 Ratings
    Location Analytics / Geographic Visualization7.04 Ratings8.938 Ratings
    Predictive Analytics7.95 Ratings7.540 Ratings
    Access Control and Security
    Comparison of Access Control and Security features of Databox and Salesforce CRM Analytics
    Feature
    Databox
    -
    Ratings
    Salesforce CRM Analytics
    8.4
    46 Ratings
    1% below category average
    Multi-User Support (named login)00 Ratings8.644 Ratings
    Role-Based Security Model00 Ratings8.144 Ratings
    Multiple Access Permission Levels (Create, Read, Delete)00 Ratings8.140 Ratings
    Single Sign-On (SSO)00 Ratings8.639 Ratings
    Mobile Capabilities
    Comparison of Mobile Capabilities features of Databox and Salesforce CRM Analytics
    Feature
    Databox
    -
    Ratings
    Salesforce CRM Analytics
    6.6
    43 Ratings
    17% below category average
    Responsive Design for Web Access00 Ratings7.341 Ratings
    Mobile Application00 Ratings6.032 Ratings
    Dashboard / Report / Visualization Interactivity on Mobile00 Ratings7.237 Ratings
    Application Program Interfaces (APIs) / Embedding
    Comparison of Application Program Interfaces (APIs) / Embedding features of Databox and Salesforce CRM Analytics
    Feature
    Databox
    -
    Ratings
    Salesforce CRM Analytics
    7.3
    31 Ratings
    7% below category average
    REST API00 Ratings7.429 Ratings
    Javascript API00 Ratings7.927 Ratings
    iFrames00 Ratings6.923 Ratings
    Java API00 Ratings7.926 Ratings
    Themeable User Interface (UI)00 Ratings8.526 Ratings
    Customizable Platform (Open Source)00 Ratings5.125 Ratings
    Best Alternatives
    DataboxSalesforce CRM Analytics
    Small Businesses
    Cyfe
    Score8.8 out of 10
    Cyfe
    Score8.8 out of 10
    Medium-sized Companies
    Zendesk Explore
    Score8.7 out of 10
    Zendesk Explore
    Score8.7 out of 10
    Enterprises
    Jaspersoft Community Edition
    Score9.7 out of 10
    Jaspersoft Community Edition
    Score9.7 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    DataboxSalesforce CRM Analytics
    Likelihood to Recommend
    8.0
    (8 ratings)
    7.0
    (47 ratings)
    Usability
    9.0
    (1 ratings)
    7.7
    (6 ratings)
    Support Rating
    9.8
    (3 ratings)
    7.7
    (6 ratings)
    Implementation Rating
    -
    (0 ratings)
    6.0
    (1 ratings)
    Data Sharing and Collaboration
    -
    (0 ratings)
    8.1
    (41 ratings)
    Data Sources
    -
    (0 ratings)
    7.7
    (41 ratings)
    User Testimonials
    DataboxSalesforce CRM Analytics
    Likelihood to Recommend
    Databox
    I believe Databox can be an asset for any company. We are a small company, but I can see the value for large companies too. Databox is a great fit for departments or organizations that need to put their data into a readable form without needing a ton of reports. Databox allows you to save time and put together a nice report without having to do too much extra work. Once it is set up, it basically runs on its own at the frequency you set. I personally receive a daily report and have it sent to the respective people on the day of our meeting so we can quickly review it.
    Incentivized
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    Salesforce
    Salesforce CRM Analytics has amazing user interface and very responsive customer services providers.
    The product has brilliant artificial intelligence systems that enhance its usability.
    Software integration with other tools is perfect.
    Ease in setting up and availability of unlimited tutorials and demos.
    Incentivized
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    Pros
    Databox
    • Create dashboards from a variety of data sources.
    • Set & track goals based on the data and metrics provided.
    • Send alerts and scorecard updates to Slack and email automatically.
    Incentivized
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    Salesforce
    • Interactive Dashboards, it [consists] of wide variety of charts
    • Data from different sources can be easily integrated with it
    • Security, it provides easy way to secure and share the information with the users
    • Support actions like opening hyperlink etc
    • Almost everything can be done from configuration
    • Data can easily be managed from dataflow.
    Incentivized
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    Cons
    Databox
    • Some types of data can only be reported on for 1-2 months back. Unless I'm misunderstanding the function of the software this seems really weird. I can't figure out how to report on Activities more than 2 months ago
    Incentivized
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    Salesforce
    • Implementation takes time and resources. It is a heavy lift to implement and at first, it can take a little bit of time to understand what you are looking at. But once it's implemented it's easy to get started.
    • Without any BI expertise or resources available to your organization, the implementation of this is difficult. If you aren't used to BI tools and don't have an expert in house, the terminology can be difficult to understand at first.
    • Their support is not on hand to help you if you encounter any issues, at least not on all the plans or the basic plans. Real-time support service is an add-on, so you'll need to be patient if you require help or pay extra money.
    • More functionality for the tool is needed to compete with other heavyweights in the arena like Tableau, Qlik, and Microstrategy. Still lacks the robustness, functionality, and flexibility other competing products possess.
    Incentivized
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    Usability
    Databox
    Databox is an intuitive, well-designed platform that can be used by non-technical marketers. It is easy to learn, and while set up takes time, usability is high and the team has enjoyed creating custom dashboards and clients have also given us great feedback regarding its usability and value. While other BI tools are much more complex to navigate, Databox is a breeze.
    Incentivized
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    Salesforce
    For someone who don't have coding background, this could be a useful tool and fairly easy to learn and use given the good support. However, if you know other open source tools, it would be much easier to use the other tools and the knowledge is more transferable in the future.
    Incentivized
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    Support Rating
    Databox
    I have really enjoyed using Databox and have seen the value of it in many ways. They also continue to improve the functions of it and grow their integrations and templates. I look forward to continuing to use Databox in the future, potentially even finding ways to incorporate it into other departments to help them with reporting as well.
    Incentivized
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    Salesforce
    I was not able to be in interaction much with Salesforce support team since every feature works the way it should be working. So far I have not experienced any bug or major glitches that would delay the result of my work and performance. There is also a hotline in our company for Salesforce issue but so far I have not used it.
    Incentivized
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    Implementation Rating
    Databox
    No answers on this topic
    Salesforce
    An implementation partner would certainly result in greater output in a more efficient amount of time. However, I have found implementation partners to be extremely expensive for the output received (at least working for a non-profit company they are frequently unaffordable). Internal implementation does help with usable output though since internal knowledge would better know the data architecture and business processes
    Incentivized
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    Alternatives Considered
    Databox
    Databox is unique in its ability to report from multiple data sources. Google Analytics is the standard when it comes to web metrics, but it's just one of the tools that integrates with Databox. Tableau is fantastic for data visualizations and reporting, but it's much more expensive than Databox, so it's not ideal for everyone. Tableau is also superior with customization
    Incentivized
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    Salesforce
    Tableau is the absolute top of the class when it comes to business intelligence, but it doesn't make sense for every business case. In our case, we needed a simple data visualization platform for our CRM platform and sales pipeline. Salesforce Analytics, while nowhere near as robust, did the job we needed it to do perfectly in a significantly more cost-effective manner.
    Incentivized
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    Return on Investment
    Databox
    • It has helped us to show our value to clients
    • Easily digestible dashboards make it easy to understand what you're looking at
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    Salesforce
    • Sales CRM analytics enable us to conduct correlation analytics and real-time performance metrics.
    • Use of the product enabled us to drive more revenue by the help of actionable insights leading to informed decisions making.
    • The software has made it possible for us to automate administrative tasks and improve performance.
    Incentivized
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    ScreenShots

    Databox Screenshots

    Screenshot of a dashboard used to tack and monitor company’s metrics and KPIs.Screenshot of an example of a custom dashboard that can be built in minutes, without code.Screenshot of a custom report which can be created by adding dashboards, images, and text. In both slide and pageless format.Screenshot of an example of how to compare performance across companies, to see where there’s room to improve.Screenshot of an example prediction of how a campaign is likely to perform. These can be viewed over months, quarters, or years.Screenshot of an AI-generated summary of performance.