TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Darktrace

    Score8.9 out of 10
    N/ADarktrace AI interrupts in-progress cyber-attacks, including ransomware, email phishing, and threats to cloud environments. It's able to detect and establish baselines for your organization so it can make the distinction between what is and what isn't normal network activity for your organization. This allows it to tackle complex cyber-attacks as they happen and prevent future cyber-attacks from happening.N/A

    Trustwave MailMarshal

    Score7 out of 10
    N/ATrustwave MailMarshal’s layered security helps to reduce false positives and protects against spam, gateway attacks, viruses, phishing attempts, and malicious URLs. It is available on-premise, delivered as a cloud-based service, or as a hybrid implementation.N/A
    Pricing
    DarktraceTrustwave MailMarshal
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    DarktraceTrustwave MailMarshal
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    DarktraceTrustwave MailMarshal
    Considered Both Products
    Darktrace
    No answer on this topic
    LevelBlue
    No answer on this topic
    Key User Insights
    Would buy again
    88%
    Would buy again
    7 Answers
    No answers on this topic
    Delivers good value for the price
    86%
    Delivers good value for the price
    6 Answers
    No answers on this topic
    Happy with the feature set
    88%
    Happy with the feature set
    7 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    75%
    Lived up to sales and marketing promises
    6 Answers
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    8 Answers
    No answers on this topic
    Best Alternatives
    DarktraceTrustwave MailMarshal
    Small Businesses
    No answers on this topic
    Barracuda Email Protection
    Score10 out of 10
    Medium-sized Companies
    SolarWinds NetFlow Traffic Analyzer (NTA)
    Score9 out of 10
    Avanan
    Score9.4 out of 10
    Enterprises
    SolarWinds NetFlow Traffic Analyzer (NTA)
    Score9 out of 10
    Avanan
    Score9.4 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    DarktraceTrustwave MailMarshal
    Likelihood to Recommend
    8.7
    (11 ratings)
    7.0
    (1 ratings)
    Likelihood to Renew
    9.7
    (2 ratings)
    -
    (0 ratings)
    Usability
    9.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    9.4
    (2 ratings)
    -
    (0 ratings)
    User Testimonials
    DarktraceTrustwave MailMarshal
    Likelihood to Recommend
    Darktrace
    Darktrace is a product well suited for the vast majority of infrastructures and helps monitoring and responding to threats based on the network in a very elastic way. This is a product based on on-premise infrastructures that hosts its machines locally, of course it can be technically difficult to monitor an entire On-Cloud infrastructure but even there there's room for sensors and monitoring, not to mention the SaaS and mail integration that completes the product.
    Incentivized
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    LevelBlue
    In a medium company, it is suited since the cost can be high for a smaller one.
    I think there are better and more complete products for companies with higher volume or levels of confidentiality. While it is a good product, today there are several that exceed it in quality and functionality.
    Incentivized
    Read full review
    Pros
    Darktrace
    • Uses it Al model UEBA to detect anomalies in the behaviour of not only the users in a corporate network but also the routers, servers, and endpoints in that network.
    • Provides a visualisation of both egress and outbound network traffics flowing in and out of the organisation.
    • Darktrace comes with it autonomous AI model detection and responses capabilities.
    • Darktrace as an AI next generation NDR solution, prevents ,contains and quarantines malicious traffics from and into the corporate network.
    Read full review
    LevelBlue
    • By having the physical appliance, it is more granular the control that is had of the users, which also accelerates the speed of detection of threats.
    • The few options of DLP that it has are very useful when filtering sensitive data, but I stress "few".
    • The interface is intuitive, but for more advanced options, it requires a higher than average knowledge of these systems.
    Incentivized
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    Cons
    Darktrace
    • There are few areas that I would say need to be improved; their customer support portal allows you to log tickets with any suggestions or things you feel the product is missing, and they will generally show you how to achieve what you want, or in some cases, introduce it as a feature in a later update.
    Incentivized
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    LevelBlue
    • I know it is not a DLP since there is another specific product for it, but they could do it just a little easier for the average user.
    • An intuitive interface in a broader aspect, not only in the basic functions.
    • The option only in the cloud is good, but only the appliance offers all the functionalities.
    Incentivized
    Read full review
    Likelihood to Renew
    Darktrace
    It's a powerfull product that help administrators to provide email security to our organization.
    Good metrics about received emails that help us to determine in doubt case if the email is a false positive or it's malware.
    They're improving the product releasing continuous updates and have mobile phone app to manage it.
    Incentivized
    Read full review
    LevelBlue
    No answers on this topic
    Usability
    Darktrace
    The Darktrace toolset is very expansive, allowing it to handle many different tasks, but this leads to a user interface that is sometimes not at all intuitive. Icons don't always make sense visually, and the associated tool tips do not always provide enough detail on what action the button performs
    Incentivized
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    LevelBlue
    No answers on this topic
    Support Rating
    Darktrace
    Darktrace support is excellent in my experience. They send a competent engineer on-site to provide on-boarding training. They were also very responsive in responding to questions and concerns. Having an individual point of contact who is a competent network and security engineer is not a common experience, at least for me.
    Incentivized
    Read full review
    LevelBlue
    No answers on this topic
    Alternatives Considered
    Darktrace
    We did NOT select Darktrace. OSSIM/AlienVault is a more mature product and it provided better intelligence and reporting. The end user interface is much easier to use - and you can tell built form engineers who have had to do the work. My suggestion for anyone considering Darktrace, is to get the price upfront; do a 30/60 onsite trail; and do the same thing, at the same time, with AlienVault. AlientVault will win every time. I say that because that's exactly what I did.
    Incentivized
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    LevelBlue
    Unfortunately all these products are better in almost all aspects. It is not to discredit the Trustwave, but they have much to improve in this area.
    Incentivized
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    Return on Investment
    Darktrace
    • One big positive is how it helps us with the security assessments that clients have done on us. They are looking to see if we know how we might have unusual/malicious traffic running on the network.
    • If you have a small network and only need 1 appliance, it can be a good ROI and peace of mind.
    • You could go down a hole in trying to spend time looking at all of your traffic with this software. You need to focus only on what it is showing as potential bad traffic.
    Incentivized
    Read full review
    LevelBlue
    • While it is a good product, today there are several that exceed it in quality and functionality.
    • In a medium company it is correct, since the cost can be high for a smaller one and it is not worth it.
    • It is a basic product, compared to others of the same type
    Incentivized
    Read full review
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