Darktrace vs. Sophos Rapid Response

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Darktrace
Score 8.9 out of 10
N/A
Darktrace AI interrupts in-progress cyber-attacks, including ransomware, email phishing, and threats to cloud environments. It's able to detect and establish baselines for your organization so it can make the distinction between what is and what isn't normal network activity for your organization. This allows it to tackle complex cyber-attacks as they happen and prevent future cyber-attacks from happening.N/A
Sophos Rapid Response
Score 9.5 out of 10
N/A
Sophos Rapid Response provides assistance, identifying and neutralizing active threats against the organization – delivered by an expert team of incident responders. Whether it is an infection, compromise, or unauthorized access attempting to circumvent security controls, Sophos aims to stop it.N/A
Pricing
DarktraceSophos Rapid Response
Editions & Modules
No answers on this topic
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Offerings
Pricing Offerings
DarktraceSophos Rapid Response
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeOptional
Additional Details
More Pricing Information
Community Pulse
DarktraceSophos Rapid Response
Features
DarktraceSophos Rapid Response
Incident Response Platforms
Comparison of Incident Response Platforms features of Product A and Product B
Darktrace
-
Ratings
Sophos Rapid Response
10.0
Ratings
13% above category average
Company-wide Incident Reporting00 Ratings10.00 Ratings
Integration with Other Security Systems00 Ratings10.00 Ratings
Attack Chain Visualization00 Ratings10.00 Ratings
Centralized Dashboard00 Ratings10.00 Ratings
Machine Learning to Prevent Incidents00 Ratings10.00 Ratings
Live Response for Rapid Remediation00 Ratings10.00 Ratings
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User Ratings
DarktraceSophos Rapid Response
Likelihood to Recommend
8.7
(0 ratings)
9.0
(0 ratings)
Likelihood to Renew
9.7
(0 ratings)
-
(0 ratings)
Usability
9.0
(0 ratings)
-
(0 ratings)
Support Rating
9.4
(0 ratings)
-
(0 ratings)
User Testimonials
DarktraceSophos Rapid Response
Likelihood to Recommend
Darktrace would be well suited to any environment really; the only constraint would be the budget. The cost scales on the number of devices to be monitored by the product, so it can be quite expensive in larger environments. Any company that would benefit from having 24/7 monitoring of their network would find that this product would suit that need perfectly. It can also create a number of reports, which is useful if you have any requirement to present periodic figures and statistics for your network. There are also additional features available and in development such as Antigena, which can be configured to allow potential threats to be automatically mitigated; it can block connections to a certain address, using certain ports, or it can enforce "normal behaviour" where it will only allow a machine to communicate in a way that Darktrace has observed before and considers normal. This has huge benefits particularly for 24/7 organisations where you don't have the ability to have someone monitoring the network personally at all times, as it could stop a malware outbreak in its tracks.
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Knock on wood we haven't had a instance where we need to bring the Rapid Response team in. But from the meetings we had we are certain that they will be a valuable asset if and when we have an incident.
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Pros
  • Uses it Al model UEBA to detect anomalies in the behaviour of not only the users in a corporate network but also the routers, servers, and endpoints in that network.
  • Provides a visualisation of both egress and outbound network traffics flowing in and out of the organisation.
  • Darktrace comes with it autonomous AI model detection and responses capabilities.
  • Darktrace as an AI next generation NDR solution, prevents ,contains and quarantines malicious traffics from and into the corporate network.
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  • 24/7 team of remote incident responders
  • Full-scale incident response service that will triage, contain and neutralize active threats
  • Port Mortem of the incident with recommendations
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Cons
  • The system has so many features and places to tweak we found it hard to tune for our use.
  • We met regularly with someone from Darktrace to assist us in processing the alerts
  • The process for mail scanning requires you to reroute mail traffic
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  • For a non-profit pricing could always be better
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Likelihood to Renew
It's a powerfull product that help administrators to provide email security to our organization.
Good metrics about received emails that help us to determine in doubt case if the email is a false positive or it's malware.
They're improving the product releasing continuous updates and have mobile phone app to manage it.
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Usability
The Darktrace toolset is very expansive, allowing it to handle many different tasks, but this leads to a user interface that is sometimes not at all intuitive. Icons don't always make sense visually, and the associated tool tips do not always provide enough detail on what action the button performs
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Support Rating
Darktrace support is excellent in my experience. They send a competent engineer on-site to provide on-boarding training. They were also very responsive in responding to questions and concerns. Having an individual point of contact who is a competent network and security engineer is not a common experience, at least for me.
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Alternatives Considered
We did NOT select Darktrace. OSSIM/AlienVault is a more mature product and it provided better intelligence and reporting. The end user interface is much easier to use - and you can tell built form engineers who have had to do the work. My suggestion for anyone considering Darktrace, is to get the price upfront; do a 30/60 onsite trail; and do the same thing, at the same time, with AlienVault. AlientVault will win every time. I say that because that's exactly what I did.
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We were a Secureworks customer and there were limitations on the platform that caused us to evaluate competitors. We didn't get to far in discussions with Palo but from what we heard and reach about Sophos RR it was an easy decision.
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Return on Investment
  • One big positive is how it helps us with the security assessments that clients have done on us. They are looking to see if we know how we might have unusual/malicious traffic running on the network.
  • If you have a small network and only need 1 appliance, it can be a good ROI and peace of mind.
  • You could go down a hole in trying to spend time looking at all of your traffic with this software. You need to focus only on what it is showing as potential bad traffic.
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  • It was a positive when we negotiated our cyber insurance
  • It is comforting to the Board of Trustees that we have this in our back pocket
  • Helps us sleep at night knowing they're a phone call away
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