Darktrace vs. Palo Alto Networks Cortex XDR

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Darktrace
Score 8.9 out of 10
N/A
Darktrace AI interrupts in-progress cyber-attacks, including ransomware, email phishing, and threats to cloud environments. It's able to detect and establish baselines for your organization so it can make the distinction between what is and what isn't normal network activity for your organization. This allows it to tackle complex cyber-attacks as they happen and prevent future cyber-attacks from happening.N/A
Palo Alto Networks Cortex XDR
Score 8.4 out of 10
N/A
Cortex XDR (formerly Traps) replaces traditional antivirus with multi-method prevention, a proprietary combination of malware and exploit prevention methods that protect users and endpoints from known and unknown threats.N/A
Pricing
DarktracePalo Alto Networks Cortex XDR
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
DarktracePalo Alto Networks Cortex XDR
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
DarktracePalo Alto Networks Cortex XDR
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User Ratings
DarktracePalo Alto Networks Cortex XDR
Likelihood to Recommend
8.7
(0 ratings)
9.0
(0 ratings)
Likelihood to Renew
9.7
(0 ratings)
-
(0 ratings)
Usability
9.0
(0 ratings)
7.0
(0 ratings)
Support Rating
9.4
(0 ratings)
10.0
(0 ratings)
User Testimonials
DarktracePalo Alto Networks Cortex XDR
Likelihood to Recommend
Darktrace would be well suited to any environment really; the only constraint would be the budget. The cost scales on the number of devices to be monitored by the product, so it can be quite expensive in larger environments. Any company that would benefit from having 24/7 monitoring of their network would find that this product would suit that need perfectly. It can also create a number of reports, which is useful if you have any requirement to present periodic figures and statistics for your network. There are also additional features available and in development such as Antigena, which can be configured to allow potential threats to be automatically mitigated; it can block connections to a certain address, using certain ports, or it can enforce "normal behaviour" where it will only allow a machine to communicate in a way that Darktrace has observed before and considers normal. This has huge benefits particularly for 24/7 organisations where you don't have the ability to have someone monitoring the network personally at all times, as it could stop a malware outbreak in its tracks.
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In a scenario where EDR is a requirement or necessity XDR performs well with or without a SIEM. There are millions of events and logs to parse through and XDR is capable of handling the large load. On top of the large data that is being parsed, features such as Live Terminal, File Retrieval, OS support, and general Metrics, the tool has room to grow and provide a lot for a Security team or organization. Incident Response is a great example of how XDR can shine
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Pros
  • Uses it Al model UEBA to detect anomalies in the behaviour of not only the users in a corporate network but also the routers, servers, and endpoints in that network.
  • Provides a visualisation of both egress and outbound network traffics flowing in and out of the organisation.
  • Darktrace comes with it autonomous AI model detection and responses capabilities.
  • Darktrace as an AI next generation NDR solution, prevents ,contains and quarantines malicious traffics from and into the corporate network.
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  • Great tool to help analyze and identify unknown malicious software on workstations, servers, and mobile devices.
  • Integration with Panorama help to quickly and efficiently identify potential malicious files.
  • Integration with Wildfire helps to quickly deploy signatures not only to endpoints but to firewalls as well.
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Cons
  • The system has so many features and places to tweak we found it hard to tune for our use.
  • We met regularly with someone from Darktrace to assist us in processing the alerts
  • The process for mail scanning requires you to reroute mail traffic
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  • We encountered some glitch in a certain version of the agent. When we deployed newer version, the policy set on the previous version was white-listed/overwritten.
  • Moving to encrypted based connection (communication between agent to server) is troublesome, coz we need to uninstall the agent first.
  • Need to have a more flexible reports/dashboard where we can customize it
  • We feed Traps log to our SIEM, however the information sent to the SIEM was not complete, but we need to investigate more probably some faults are on us
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Likelihood to Renew
It's a powerfull product that help administrators to provide email security to our organization.
Good metrics about received emails that help us to determine in doubt case if the email is a false positive or it's malware.
They're improving the product releasing continuous updates and have mobile phone app to manage it.
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No answers on this topic
Usability
The Darktrace toolset is very expansive, allowing it to handle many different tasks, but this leads to a user interface that is sometimes not at all intuitive. Icons don't always make sense visually, and the associated tool tips do not always provide enough detail on what action the button performs
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Cortex XDR does a very good job of blocking suspicious and threatening items. However, as with all software of this nature, it will sometimes block known-good items. The difficulty is in manually whitelisting these known-good items. The interface to whitelist is confusing even for a seasoned IT professional and has been the single most frustrating experience of using Cortex XDR
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Support Rating
Darktrace support is excellent in my experience. They send a competent engineer on-site to provide on-boarding training. They were also very responsive in responding to questions and concerns. Having an individual point of contact who is a competent network and security engineer is not a common experience, at least for me.
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The support we receive from Palo Alto is one of the best aspects of Traps. It is very easy to recommend their support. It seems much easier to connect directly with someone with a deep understanding of the product rather than other companies where you basically have to make an airtight case that it is some kind of non-standard issue that can't be solved with existing documentation. Palo Alto digs deep and helps with advanced troubleshooting to get things working.
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Alternatives Considered
We did NOT select Darktrace. OSSIM/AlienVault is a more mature product and it provided better intelligence and reporting. The end user interface is much easier to use - and you can tell built form engineers who have had to do the work. My suggestion for anyone considering Darktrace, is to get the price upfront; do a 30/60 onsite trail; and do the same thing, at the same time, with AlienVault. AlientVault will win every time. I say that because that's exactly what I did.
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Traps provided us with a cloud-based platform that made our lives a lot simpler. Nothing like Traps exists in the market and I've never used anything like it. Others, on the other hand, were a lot slower to respond. Malwarebytes and other enterprise-level malware software are also available, but they do not fall under the same heading.
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Return on Investment
  • One big positive is how it helps us with the security assessments that clients have done on us. They are looking to see if we know how we might have unusual/malicious traffic running on the network.
  • If you have a small network and only need 1 appliance, it can be a good ROI and peace of mind.
  • You could go down a hole in trying to spend time looking at all of your traffic with this software. You need to focus only on what it is showing as potential bad traffic.
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  • Traps has paid for itself in time saved re-imaging PCs to clean them
  • Traps gives us a lot of good insight on what's being run on our endpoints
  • Traps is a great extra layer of security for our end users and minimizes malware outbreaks, which in turn minimizes downtime
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ScreenShots

Palo Alto Networks Cortex XDR Screenshots

Screenshot of a Cortex XDR overviewScreenshot of a view of the Cortex XDR dashboardScreenshot of a view of the Cortex XDR dashboardScreenshot of a view of the Cortex XDR dashboard