Cybex Enterprise Retail System vs. Fishbowl Inventory

The purchasing function is very good - tracking and linking parts to sales orders, shortage reports, and part summaries.

Incentivized

• Inventory Management.
• Ingredient and Recipe Management.
• Cost Control and Variation.

Incentivized

• Reporting: Many of the reports that are provided for free with Fishbowl are useless in the context of everyday manufacturing and production planning. Some reports provide inaccurate information. In order to use get useful and correct reports, outside developers must be paid (a new or modified report may cost anywhere from $150 to $2000)
• Customer service can be hit or miss. In our experience, a knowledgeable person is rarely available, but for the most part customer service has no idea how real manufacturing works to provide reasonable answers to fix Fishbowl shortfalls.

Incentivized

Originally the support for Fishbowl was very poor. It was hard to get anyone to help. In the last 12 - 14 months, it has greatly improved and if it continues this way I would certainly rate it higher.

Incentivized

Fishbowl could be tailored to accommodate our needs and to integrate with other providers to offer the seamless work flow. Others that I investigated were much more expensive or couldn't do the tasks we were requiring. The final analysis was that Fishbowl offered a cost effective way for us to manage our business

Incentivized

• Intuitive functionality
• unified dashboards
• better integration

Incentivized