Cybereason Managed Detection & Response (MDR) vs. Trustwave Managed Detection and Response

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Cybereason MDR
Score 9.0 out of 10
N/A
Cybereason Managed Detection & Response (MDR) is a managed security service emphasizing behavioral analysis and incident response.N/A
Trustwave MDR
Score 8.9 out of 10
N/A
Trustwave Managed Detection and Response (MDR) is a rapid threat detection and response service. Trustwave experts identify, investigate, and eliminate cyber threats, mitigating risk to the user's business, leveraging existing security tools and infrastructure to maximize the user's returns on their investments.N/A
Pricing
Cybereason Managed Detection & Response (MDR)Trustwave Managed Detection and Response
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Cybereason MDRTrustwave MDR
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Cybereason Managed Detection & Response (MDR)Trustwave Managed Detection and Response
User Ratings
Cybereason Managed Detection & Response (MDR)Trustwave Managed Detection and Response
Likelihood to Recommend
10.0
(0 ratings)
9.1
(0 ratings)
User Testimonials
Cybereason Managed Detection & Response (MDR)Trustwave Managed Detection and Response
Likelihood to Recommend
The world is changing so rapidly that many things are getting automated manual work is getting extinct now and human interventions digging everything down in the roots of issues will take more time and by that time data breach, threat or virus can attack , they have many CVE's across when any data breach is running on the internet they have backup of everything . Monitoring alerts manually is not possible but through Cybereason everything can happen , it helps us to overcome all the manual pain before automation and also the API is very flexible to integrate with others. We can create dashboards from the APIs but it is less appropriate as the API sometimes contains duplicate sensors values.
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Trustwave firewall is a nice way to provide and maintain a secure connection between your Managed NGFW Device(s) and their platform for overall efficient security. The software comes with adequate documentation that outlines clearly your duties and theirs and I constantly remind my team to read through; prevents several conflicts. Trustwave also conducts frequent updates so you're confident while the software handles the most sensitive of data.
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Pros
  • It helps us in improved security overall
  • It removes all the litter and never fails to miss a critical alert
  • It remediates malops before a threat occurs in a faster way (detect -> triage -> remediate)
  • The reporting it provides from head to toe is just beyond good
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  • It is very reliable in environments without permanent refrigeration.
  • The rules that it handles are static, but it has some mechanisms for detecting instruments, which for the current users are very good.
  • It maintains VPNs in a stable way and its configuration is similar and compatible with other brands.
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Cons
  • No Cybereason Managed Detection & Response (MDR) sensor for Mac and Linux system; they are still under construction or building it.
  • The company always gives a sensor upgrade as a solution for the issues that occurred; they have many sensors to back up as a bug fix
  • The pricing is little high but if they provide such good services and features, we surely go for it
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  • Trustkeeper portal can be slow
  • Trustwave sales and support are lacking
  • The endpoint client is a little large in size
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Alternatives Considered
Cybereason has free trails to test upon compared to SOPHOS. Also Cybereason is new in the market. Pricing is also good. Has large user community. Good Quality Support. Has On premise and Cloud Infrastructure. Upgrading anything is just a click away. UI is very efficient easy to use and informative. Everything is just in simple language. Changing policies is also very good. Investigation screen and details are very informative. The figures used for processes are also creative. The site never goes down. They always communicate before and after doing anything.
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After considering several major providers, we realized Trustwave will provide deeper visibility into our data lake which will allow powerful enrichment, investigation, hunting, and strong orchestration for incident response due to its robustness. Moreover, the professional services team at Trustwave delivered a turnkey setup and configuration, as well as continuous fine-tuning, to eliminate any transition-related complications
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Return on Investment
  • Secures Network with strong and robust security with managed solution
  • Guided response and root cause analysis for every malop so this is the best ROI we have we don't have to dig much it automatically gives all the relevant details which makes it best from others
  • The Customer Service Support is best they have , they keep time tracking of cases , immediate responses, meetings, problem solving everything they provide is fabulous from support point of view
  • In any issue engineers contact the user and gets the issue resolved and do good level of troubleshooting
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  • It has alleviated time from technicians who do not have to find RCA's for all incidents.
  • It actively protects and monitors all traffic and reports in timely fashion.
  • Support can be tricky to work with, but incident response makes up for that.
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ScreenShots