CyberArk Workforce Identity vs. Google Authenticator

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
CyberArk Workforce Identity
Score 8.0 out of 10
N/A
CyberArk Identity is a SaaS-delivered suite of solutions designed to simplify identity and access management in enterprises. CyberArk Identity unifies Workforce Access and Identity Management solutions in a single offering. Workforce Access capabilities include single sign-on, multi-factor authentication, session security, and credential management. Identity Management capabilities include lifecycle management, identity orchestration, and identity governance. With CyberArk Identity,…N/A
Google Authenticator
Score 8.1 out of 10
N/A
Google Authenticator is a mobile authentication app.N/A
Pricing
CyberArk Workforce IdentityGoogle Authenticator
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
CyberArk Workforce IdentityGoogle Authenticator
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeOptional
Additional Details
More Pricing Information
Community Pulse
CyberArk Workforce IdentityGoogle Authenticator
Features
CyberArk Workforce IdentityGoogle Authenticator
Identity Management
Comparison of Identity Management features of Product A and Product B
CyberArk Workforce Identity
9.0
Ratings
11% above category average
Google Authenticator
-
Ratings
ID-Management Access Control9.00 Ratings00 Ratings
ID Management Single-Sign On (SSO)9.00 Ratings00 Ratings
Multi-Factor Authentication9.00 Ratings00 Ratings
Password Management9.00 Ratings00 Ratings
Account Provisioning and De-provisioning9.00 Ratings00 Ratings
ID Management Workflow Automation9.00 Ratings00 Ratings
ID Risk Management9.00 Ratings00 Ratings
Best Alternatives
CyberArk Workforce IdentityGoogle Authenticator
Small Businesses
WatchGuard AuthPoint
WatchGuard AuthPoint
Score 9.1 out of 10
WatchGuard AuthPoint
WatchGuard AuthPoint
Score 9.1 out of 10
Medium-sized Companies
OneLogin by One Identity
OneLogin by One Identity
Score 9.6 out of 10
Cisco Duo
Cisco Duo
Score 9.5 out of 10
Enterprises
OneLogin by One Identity
OneLogin by One Identity
Score 9.6 out of 10
Cisco Duo
Cisco Duo
Score 9.5 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
CyberArk Workforce IdentityGoogle Authenticator
Likelihood to Recommend
9.0
(0 ratings)
9.0
(0 ratings)
Likelihood to Renew
10.0
(0 ratings)
8.0
(0 ratings)
Usability
-
(0 ratings)
8.0
(0 ratings)
Availability
-
(0 ratings)
10.0
(0 ratings)
Performance
-
(0 ratings)
10.0
(0 ratings)
Support Rating
9.0
(0 ratings)
8.6
(0 ratings)
Implementation Rating
-
(0 ratings)
10.0
(0 ratings)
Configurability
-
(0 ratings)
4.0
(0 ratings)
Ease of integration
-
(0 ratings)
8.0
(0 ratings)
Product Scalability
-
(0 ratings)
5.0
(0 ratings)
Vendor post-sale
-
(0 ratings)
8.0
(0 ratings)
Vendor pre-sale
-
(0 ratings)
8.0
(0 ratings)
User Testimonials
CyberArk Workforce IdentityGoogle Authenticator
Likelihood to Recommend
Centrify Identity Service is well suited for nearly any organization, especially ones utilizing Active Directory for user management. It is especially well suited for organizations looking to reduce internal resource use, because it's easy to maintain and manage. Its features also allow you to free up resources previously dedicated to the provisioning and deprovisioning of Office 365/Salesforce users (as well as other applications).
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It is supported by virtually all cloud-based software applications for business. I am happy to allow users to use this in addition to other authenticators. Certainly, if your business is in the Google cloud it makes sense, but my approach to the remote/virtual work world these past couple of years has been structured flexibility. Leaving some choice up to the users for their own comfort, particularly when they are using their own devices. I cannot think of a scenario where it is less appropriate - perhaps where you run the risk of "app sprawl". I.e., where you are requiring users to handle multiple authenticators (which can happen with certain pieces of hardware) you may want to encourage consolidation into one to avoid frustration.
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Pros
  • Single Sign-on Integration is easy and complete configuration is UI driven with lots of help tips
  • RESTFul APIs for Multi-factor Authentication is easy to use and implement. Also, Centrify supports all new Security features for Multi Factor Authentication and hence you can easily select and configure different challenges based on the policies and roles for the user.
  • Lots of Built-in reports available for normal day to day auditing.
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  • Easy implementation: The product is very easy to implement both from embedding it into the application and from end users using it via their smartphones.
  • You can use Google Authenticator to manage multiple two-factor authentication keys.
  • Easy to add keys options: You can scan a QR code to set up 2FA in Google Authenticator. You can also do a manual entry using the unique key provided by the application you are setting up 2FA for.
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Cons
  • Occasionally, I get logged out of Gmail, sometimes in the middle of an email. I'm not sure why it happens, but I think it has something to do with timing out. Which is strange because I'm on email all day. Not sure why.
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  • It runs on only a few platforms, specifically Android, iOS, and Blackberry and in my opinion it needs to be available on every platform that is out there.
  • SA drawback I have noticed is that if you swap phones you have to blitz the entire app and go back and sync up all the accounts again which can be very frustrating for new users.
  • It can also be risky ( for some ) having all all your data centralized in one place.
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Likelihood to Renew
Centrify is central to creating efficiency and safety for our clients and internally. To remove it would cause a massive disturbance in the lives of our employees and our clients.
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It works as intended, easy to setup, free and gives you another level of security against any unwanted access or cyber attacks
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Usability
No answers on this topic
It's as easy as opening the app and what I need it for is there. I don't have to fumble with other accounts or getting something else to open it for me. I have all the access that I need for the use of the app within seconds and I can get access to the info that I need.
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Reliability and Availability
No answers on this topic
In terms of availability, I had not experienced any issues with outages or the product not working when needed
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Performance
No answers on this topic
The performance of google Authenticator is good and I have not experienced any slow downs
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Support Rating
The support staff thus far has been very helpful. At times I feel they are driving the process forward without my intervention or constant reminder, which is nice to have in a company for a change. Most support seems to be a hassle but so far Centrify appears to treat your project as their own project.
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I have found Google’s support to be hit or miss. There are times when they are very responsive, and I get my issue resolved quickly, and there are times where a response from them takes weeks. There is no in-between. But my support experience with this particular product is nonexistent because I have not had a problem with it yet. Hopefully, we do not have any problems with it either.
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Implementation Rating
No answers on this topic
It was easy to implement and it went very smoothly. No issues
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Alternatives Considered
We started off using ADFS from Microsoft, which took most of a day to get fully functional and nearly a week to get fully optimized. The documentation was inconsistent with ADFS and there was no real support without opening a Microsoft Premier Support ticket. At the time, if you turned on Multi-Factor Authentication (MFA) for Office 365, it turned it on for everything without any granularity. Our Information Security department said that MFA was a requirement for offsite access to our email systems, but users didn't need MFA when onsite. We looked at Okta, OneLogin, and Centrify at the same time. Centrify was the only one that responded quickly and offered a free POC with support included. We tried to deploy the Okta solution on our own, but ran into issues due to some of our non-standard AD configuration. We never received a return call from OneLogin. The Centrify POC took about 15 minutes to complete for basic functionality and a couple of hours to work out the issues related to our environment. We have been very happy with the Centrify solution and went live with our POC.
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This product doesn't ensure single-use, real-time codes. This puts our data at risk and is not as secure as Google Authenticator. I anticipate using Google Authenticator as long as we continue to use the full Google Suite for business. It helps to streamline data and accounts.
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Scalability
No answers on this topic
The product doesn’t have any features of tools that can help it scale
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Return on Investment
  • CyberArk Workforce Identity provides secure access to on-premises and cloud applications. The platform is highly scalable and works well for companies of any size.
  • I can classify and label data. Also keep track of activity in shared applications and data, to know exactly who accesses each of the files.
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  • I would say from my limited role in the programs deployed and just being a user, this has been a valuable tool so our ROI is high. We get security and can breathe knowing we have authentication for those who have to be on our network and we are able to protect our work.
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ScreenShots

CyberArk Workforce Identity Screenshots

Screenshot of Admin PortalScreenshot of Identity LoginScreenshot of SWS PortalScreenshot of UBA PortalScreenshot of User Portal