CyberArk Workforce Identity vs. Devolutions Hub

Centrify Identity Service is well suited for nearly any organization, especially ones utilizing Active Directory for user management. It is especially well suited for organizations looking to reduce internal resource use, because it's easy to maintain and manage. Its features also allow you to free up resources previously dedicated to the provisioning and deprovisioning of Office 365/Salesforce users (as well as other applications).

Incentivized

Devolutions Password Hub is especially perfect in combination with another Devolutions product called Remote Desktop Manager, to manage all kinds of remote connections. These remote connections are able to use the stored information in the Password Hub vaults, making it a single place to change credentials, and Remote Desktop Manager will use the changed credentials. Devolutions Password Hub can also be used as a single product, which is still absolutely great, but the true power lies in the integration with other Devolution products.

• Single Sign-on Integration is easy and complete configuration is UI driven with lots of help tips
• RESTFul APIs for Multi-factor Authentication is easy to use and implement. Also, Centrify supports all new Security features for Multi Factor Authentication and hence you can easily select and configure different challenges based on the policies and roles for the user.
• Lots of Built-in reports available for normal day to day auditing.

Incentivized

• Securely stores users' passwords
• Is a stable, reliable platform
• Customer support is responsive to feedback

• Occasionally, I get logged out of Gmail, sometimes in the middle of an email. I'm not sure why it happens, but I think it has something to do with timing out. Which is strange because I'm on email all day. Not sure why.

Incentivized

• Overall, it works well as is

Centrify is central to creating efficiency and safety for our clients and internally. To remove it would cause a massive disturbance in the lives of our employees and our clients.

Incentivized

The support staff thus far has been very helpful. At times I feel they are driving the process forward without my intervention or constant reminder, which is nice to have in a company for a change. Most support seems to be a hassle but so far Centrify appears to treat your project as their own project.

Incentivized

We started off using ADFS from Microsoft, which took most of a day to get fully functional and nearly a week to get fully optimized. The documentation was inconsistent with ADFS and there was no real support without opening a Microsoft Premier Support ticket. At the time, if you turned on Multi-Factor Authentication (MFA) for Office 365, it turned it on for everything without any granularity. Our Information Security department said that MFA was a requirement for offsite access to our email systems, but users didn't need MFA when onsite. We looked at Okta, OneLogin, and Centrify at the same time. Centrify was the only one that responded quickly and offered a free POC with support included. We tried to deploy the Okta solution on our own, but ran into issues due to some of our non-standard AD configuration. We never received a return call from OneLogin. The Centrify POC took about 15 minutes to complete for basic functionality and a couple of hours to work out the issues related to our environment. We have been very happy with the Centrify solution and went live with our POC.

Incentivized

Thycotic Secret Server (now rebranded to Delinea Secret Server) never worked well or on a reliable basis. The interface was confusing and not responsive. Fortunately, Devolutions Password Hub is the opposite of all of those things.

• CyberArk Workforce Identity provides secure access to on-premises and cloud applications. The platform is highly scalable and works well for companies of any size.
• I can classify and label data. Also keep track of activity in shared applications and data, to know exactly who accesses each of the files.

Incentivized

• Password managers in general can leave a company feeling "overly" secure.