Cvent Surveys vs. Google Surveys

Our company needs surveys to give feedback to our speakers. Cvent Surveys allows attendees to give honest and accurate feedback on the spot after a session ends. It is easier to collect the data, send it to our marketing team, and have them send the feedback to each speaker so they know their strengths but also what needs to be worked on.

Incentivized

I do appreciate the ease of use and connection Google Surveys has with other Google products - that's a huge plus. While I'm a fairly digitally-minded user, some of our users are not, so that becomes a challenge if you want them to see the Data Studio reports or be able to print something for them. But if you're completely digital, gaining insight from the reports is very valuable. We've mostly used Google Surveys to generate answers to questions we have on how things are running or to collect information from our users/members/students on how they "feel" about particular topics, situations, or their work, in general. For that, it's been a breeze. But we're finding for more specific surveys that may have decision trees associated with the answers (if they answer "this" then send them to "that") we work more with Qualtrics. But you can't beat the price of Google Surveys when you can begin one for $50.

Incentivized

• It allows for clients to ask questions they need answered.
• It records everything for you and gathers information for both the client and the sales representative to read.
• It is a middleman for the client and Sales rep. It is a wonderful tool and easy to navigate around. People find it easy and simple to use.

• The way the data comes out on a spreadsheet is very helpful, easy to see separate answers.
• Very intuitive, easy to use, and learn how to use.
• Versatile, can be used for many things, and has a variety of types of questions that you can add to your survey.

Incentivized

• I have had some occasional errors that have come up in the system that don't seem to have an obvious cause. These can be frustrating to overcome, but Cvent support has always been able to resolve these issues.
• Cvent might be a little to rigid at times on the back-end. It could just be my lack of coding experience, but sometimes the html emails and survey templates can be difficult to make as aesthetically pleasing as I would like.
• The opening screen for 'Known Surveys' often bothers me because you cannot add additional fields to the "first page" of the survey. This is only if you are not sending the email through Cvent, so it is not a major flaw.

• Background design, I think it would be better if we could personalize the background design.
• I haven't encountered attaching video clips on it. I think it's great if we can attach video clips or voice clips since image can be attached.
• Cute fonts will do.

Incentivized

1. Ease of itegration to other technologies for automation
2. Intuitive use of the technology
3. Performance (not encountering any network or downtime)
4. Upgrades and updates made frequently enhancing the tool itself
5. Exceptional support team that are quick to respond to any issues or questions
6. Security within Cvent allowing for user groups to be created segregating organizations providing for both protection and security of their data and content
7. Cvent notification process of company changes or improvements
8. Valuable metrics from both the administrative side as well as the survey side of the tool

This program is so versatile to be able to do whatever is needed. There isn't a time that I have built a survey that hasn't done exactly what is needed. No matter how complicated the questions are, the data that is put out is easy for leadership to read and understand. That is what is needed. They shouldn't have to go through complex data and spend a lot of time trying to analyze it.

Relatively simple so that those who are less than familiar with computers can figure it out. User friendly and already embedded with other Google products. Receives an 8 because many features available with Google Surveys are also available with similar, free products on the internet today. Good, but not stellar.

Incentivized

I have not needed to contact support before for this feature in Cvent. The support team for other features have been great though, so I will provide an answer for that. Cvent is on point with their customer care. They’re prompt and make sure the issue is fixed. They will also follow up with you to make sure everything is still working smoothly or if any additional help is needed

Incentivized

Google Surveys has a world-class support team. If you have any questions you can reach out to support and gain additional insight on how the product can meet your needs. As part of Google, the support team is very reliable. Our team has not had any issues reaching support and having a quick resolution turnaround.

Incentivized

Cvent survey does exactly what we need it to. There is no reason to look at other products. That effort can be used elsewhere. Information that is kept within the same program makes it easier to compare data across the board and certain functions will not have to be repeated from the foundation since most of the information will flow into other programs within Cvent and we won't have to type all the information over again. It saves time, which is not what a lot of people have.

I use Google Analytics periodically to see how our website is performing. It's so slick to be able to see how many visitors we've had from month to month and year to year, where the visitors are coming from, what search terms are most potent, the effectiveness of organic vs. paid advertisements.

Incentivized

• Saved a lot of money, once we brought everything to Cvent, we were able to close out other programs and software subscriptions.
• Seemed a little expensive at first, but once we integrated everything it made much more sense.
• I've gotten good at navigating around Cvent, which has made operations and getting campaigns out much easier.

• Google Surveys has had a positive impact on my Google Classroom.
• While using Google Surveys I am able to see how my students feel about a certain topic or subject.
• Google Surveys is highly recommended because it provides a way to measure student progress by using polls.

Incentivized